Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer
Bedrijf heeft geantwoord
3-4**** Amazing flea & worming and a extra with the treats make it special. The flea and worming work wonders. The delivery is a down fall through. I've had many missed/not delivered/deliveries et... Toon meer
Bedrijf heeft geantwoord
Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription
Contactgegevens
Unit 1B 1-10 Summers Street, EC1R 5BD, London, Verenigd Koninkrijk
- 020 394 73416
- support@vetbox.com
- vetbox.com
4,4
Uitstekend
2K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van VetBox
Hi Maureen,
Thank you for your review!
We're happy to hear that our service met your expectations and that your boxes for Alfie always arrive on time.
Thank you for your positive feedback.
Kind Regards,
Team VetBox
Our first Vetbox
Our box arrived quickly with clear instructions on the wormer/flea and tick treatments which were easy to administer
5 februari 2026
Antwoord van VetBox
Hi Carol,
Thank you for taking the time to leave such a lovely review!
We’re delighted to hear your box arrived promptly and that you found the instructions clear and the treatments easy to give. Keeping things simple and stress-free for both pets and owners is what we strive for.
Thanks again for choosing VetBox!
Kind Regards,
Team VetBox
Always on time and always sent my…
Always on time and always sent my doggie some treats with his order that he loves
29 januari 2026
Antwoord van VetBox
Hi Jennifer,
Thank you so much for leaving us a review!
We're happy to hear that Hugo loves the treats and that your box is always on time.
We appreciate you taking the time to share your positive experience!
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Nathan,
Thank you so much for your kind words. It’s wonderful to hear that you’ve had a great experience with the team, and we really appreciate you taking the time to share your feedback. Your recommendation means a lot to us.
If there’s ever anything you need, please don't hesitate to contact us at support@vetbox.com.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi,
Thank you so much for your kind words. We’re really happy to hear you’ve had an excellent experience with us.
If there’s ever anything you need, we’re always here to help at support@vetbox.com.
Kind Regards,
Team VetBox
It's the same treat's every time a bit…
It's the same treat's every time a bit more variety would be nice
27 januari 2026
Antwoord van VetBox
Hi Amy,
Thank you for taking the time to share your feedback.
We’re really glad the treats have been arriving reliably, and we completely understand wanting a bit more variety. We’re always reviewing our range and looking at ways to keep things exciting for pets, so your comments are genuinely helpful.
If there’s anything specific that Chop loves (or doesn’t!), feel free to let us know-we’re always here to make the experience even better for you both.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Chloe,
Thank you so much for your lovely review. We’re really glad to hear your parcel arrived quickly and that you were happy with the service. We truly appreciate you taking the time to share your experience.
Kind Regards,
Team VetBox
Quick delivey and very responsive in relying to queries.Nothing appeared to much trouble
Quick delivey and very responsive in
28 januari 2026
Antwoord van VetBox
Hi Amanda,
Thank you for your review, we're so happy to hear that you had a positive experience with us.
We are glad that your delivery arrived quickly and our customer support team responded fast too!
We appreciate your feedback, if you need anything, please don't hesistate to reach out to us.
Kind Regards,
Team VetBox
Very understanding to our needs
Very understanding to our needs, great product that works 🤩
27 januari 2026
Antwoord van VetBox
Hi Sue,
Thank you so much for your kind review.
We’re really pleased to hear we've understood your needs and that the products are working well for Luna and Lola. It means a lot to know we’re making things easier for you all.
Kind Regards,
Team VetBox,
Antwoord van VetBox
Hi Rachel,
Thank you for taking the time to leave a review. I’m really sorry to hear Bean is dealing with fleas, we know how frustrating that can be.
Fleas can be picked up very quickly from the environment, other animals, or even from outdoors, so it’s still possible for them to appear even when treatment is in place.
We’d love to help get this sorted for you. If you get in touch with us directly at support@vetbox.com we can assist you further.
Kind Regards,
Team VetBox
Does exactly as it says on the tin
Does exactly as it says on the tin. So easy to have ordered and used
27 januari 2026
Antwoord van VetBox
Hi Sharron,
Thank you so much for your lovely review. We’re really pleased to hear everything was easy to order and use , that’s exactly the experience we aim to deliver.
If you ever need anything or have any questions about Lumi's plan, we’re always here to help.
Kind Regards,
Team VetBox
Good quality and a quick delivery
25 januari 2026
Antwoord van VetBox
Hi Laura,
Thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with the quality of the products and the speed of delivery. We work hard to make everything as smooth and reliable as possible, so it’s great to know it’s been a positive experience for you.
Kind Regards,
Team VetBox
Great experience with Vetbox
Great experience with Vetbox! Professional, efficient, and clearly run by people who care deeply about pets. Everything was smooth and well explained. Highly recommend.
22 januari 2026
Antwoord van VetBox
Hi Joanne,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that everything felt smooth, professional, and clearly explained. Our team genuinely cares about pets and their people, so it means a lot to know that this came through in your experience.
We really appreciate your recommendation, and we’re always here if you ever need anything.
Kind Regards,
Team VetBox
Good value cheaper than vets and very…
Good value cheaper than vets and very quick service rocky enjoyed the treats thank you .
29 januari 2026
Antwoord van VetBox
Hi Susan,
Thank you for your positive feedback; we appreciate it!
We're happy to hear that you found our service valuable and quick. We're also glad that Rocky enjoyed the treats.
If you have any questions or queries, please do not hesitate to contact us at support@vetbox.com.
Kind regards,
Team VetBox
Absolutely brilliant
Absolutely brilliant, thank you for keeping my dogs safe! So nice to have the option of just the tablets rather than vet appointments too in a bundle I don’t need. Customer service has also been 10/10 any time I’ve had a question
3 februari 2026
Review zonder uitnodiging
Antwoord van VetBox
Hi Hannah,
Thank you so much for your kind words!
We’re really glad to hear you’re happy with our treatment options and that it’s made things easier for you and your dogs 🐶
Keeping pets safe is exactly what we’re here for, and it means a lot to know our customer service has been helpful whenever you’ve needed us.
Thanks again for taking the time to leave such a lovely review!
Kind regards,
Team VetBox
Good service !
Vetbox items are always on time for our dogs flea and worm treatments.
Every month there’s a little extra treat in for our pooch.
We’ve saved £100 a year changing to vetbox..
21 januari 2026
Antwoord van VetBox
Hi Janice,
Thank you so much for sharing this lovely feedback. We’re delighted to hear Billy's flea and worm treatments are arriving on time each month and that the little extra treat is going down well too.
It’s fantastic to know the subscription has helped you save £100 a year. We’re always aiming to offer great value as well as convenience, so it’s wonderful to see that reflected in your experience.
We really appreciate you taking the time to leave a review and for choosing VetBox.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Kathy,
Thank you for taking the time to leave a review. We’re delighted to hear your order arrived promptly for Ollie.
If there’s anything more we can do for you, we’re always here to help at support@vetbox.com.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Ann,
Thank you for your review!
We’re delighted to hear that you had a great experience with our service and speedy delivery. We hope Osaka and Milka enjoyed receiving their first box just as much.
Thank you again for your positive feedback, we truly appreciate it!
Should you have any questions or queries, please do not hesitate reaching out to us at support@vetbox.com.
Kind regards,
Team VetBox
Easy to order delivered in a couple of…
Easy to order delivered in a couple of days. Great aervice
21 januari 2026
Antwoord van VetBox
Hi Helen,
Thank you for your review and we hope Reggie enjoyed his first box.
We're happy to hear that ordering was easy and delivery was quick! We appreciate you taking the time to leave us this great feedback.
Should you have any questions or queries, please do not hesitate reaching out to us at support@vetbox.com.
Kind regards,
Team VetBox
Reliable service ,delivered no hassle
26 januari 2026
Antwoord van VetBox
Hi Beverley,
We’re really glad to hear everything went smoothly and your order arrived without any hassle. Providing a reliable, stress‑free service is exactly what we aim for, so your review means a lot.
If there is anything we can help with, please feel free to contact us at support@vetbox.com
Kind Regards
Team VetBox
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.