Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer
Bedrijf heeft geantwoord
Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer
Bedrijf heeft geantwoord
I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription
Contactgegevens
Unit 1B 1-10 Summers Street, EC1R 5BD, London, Verenigd Koninkrijk
- 020 394 73416
- support@vetbox.com
- vetbox.com
4,4
Uitstekend
2K reviews
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Antwoord van VetBox
Hi Sue,
Thank you for your review! We're so happy you received your order quickly and that you find our pricing to be good value!
Thank you for taking the time to share this feedback.
Kind Regards,
Team VetBox
Great Service
I ordered Flea and tick/ Wormer… Easy to order, great packaging, great delivery to my door every due time!! Something different convenient.
31 januari 2026
Antwoord van VetBox
Hi Fran,
Thank you so much for your review. We're so happy to hear that ordering was easy, and you found our packaging and delivery convenient.
We appreciate you taking the time to share your positive experience!
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Emma,
Thank you so much for your review!
We’re really pleased to hear you were happy with our service. Your support means a lot to us and we’re always here if you need anything in the future.
Kind Regards,
Team VetBox
Vetbox buck the trend
In a world of generally crap customer service, where we are trying to communicate with chatbots, Vetbox buck the trend. Their response to any enquiry is always fast and helpful, and you get the feeling that the staff genuinely care. Great company and highly recommend
18 februari 2026
Review zonder uitnodiging
Antwoord van VetBox
Hi Mark,
Thank you so much for your kind words and for taking the time to leave us such a wonderful review.
We’re absolutely delighted to hear that you’ve had a positive experience with our customer service team. We really do care about our customers and their pets, so it means a lot to know that this comes across in our support.
Thank you for recommending VetBox - we truly appreciate your support!
Kind Regards,
Team VetBox
The service was fast and easy
2 februari 2026
Antwoord van VetBox
Hi Claire,
Thank you so much for your review. We’re really glad to hear that you found the service fast and easy- that’s exactly the experience we aim to deliver.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Team VetBox
Three happy furbabies
I have been with VetBox for around 6 months and my dogs are well covered,
The boxs always arrive on time and I get a nice message just to remind me its on its way. I really appreciate the messages. My dogs are loved and healthy and love their little treats that come along with their boxs
1 februari 2026
Antwoord van VetBox
Hi Arlene,
Thank you for your lovely review.
We're so chuffed to hear that Poppy, Peanut and Luna are happy and healthy with our service! It's great to know that the boxes arrive on time and that you appreciate the reminder messages.
We are glad to hear that the treats go down well each month too!
If there is ever anything you need, please don't hesitate to reach out to us at support@vetbox.com.
Kind Regards,
Team VetBox
Vetbox Flea & Wormer Tablet
Excellent Customer Service and Fast Delivery. 5 Stars ⭐⭐⭐⭐⭐
11 februari 2026
Antwoord van VetBox
Hi Jane,
Thank you for such positive feedback!
We're happy to hear that you had a great experience with our customer service team and that Leo got a swift delivery.
Please do not hesitate to get in contact if you need us.
Kind regards,
Team VetBox
Very fast service.
10 februari 2026
Antwoord van VetBox
Hi Sue,
Thank you for your review, we really appreciate it!
We are so glad to hear that your orders arrive quickly for Charlie - we look forward to keeping him protected!
Kind Regards,
Team VetBox
Great experience love how there just…
Great experience love how there just sent it to you
3 februari 2026
Antwoord van VetBox
Hi Mandy,
Thank you so much for your review. We’re really glad to hear you’ve had a great experience and that you love how easy it is to have everything sent straight to you.
We appreciate you choosing VetBox and are always here if you need anything.
Kind Regards,
Team VetBox
Easy process to select what’s needed…
Easy process to select what’s needed for my dog, quick delivery think it arrived in less than a week, really pleased with my order
9 februari 2026
Antwoord van VetBox
Hi Toni,
We're happy to hear that the selection process was easy and the delivery was quick! We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Team VetBox
Was ok but took long time for delivery
Was ok but took long time for delivery. But packed well and fit through letter box dog seems happy but didn't like shrimp treat
3 februari 2026
Antwoord van VetBox
Hi Deborah,
Thank you for taking the time to leave a review. I’m glad to hear everything arrived well‑packed and that Dolly was happy with the treatment.
I’m sorry the delivery took a little longer than expected, we know how important timely arrivals are and we’re always working to keep things as quick as possible.
Not every treat is every dog’s favourite, but we’re pleased the rest of the box has gone down well. If there’s something Dolly particularly likes or dislikes, you can always get in touch and we’ll be happy to tailor the box to suit them.
Kind Regards,
Team VetBox
Great customer service
Ordered my pet treatment and had it delivered on time.
Great customer service. Glad I choose Vetbox
2 februari 2026
Antwoord van VetBox
Hi Cristina,
Thank you so much for your kind review. We’re really glad to hear Killian’s treatment arrived on time and that you’ve had a great experience with our customer service. It means a lot that you chose VetBox.
If you ever need anything, we’re always here to help.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Helen,
We're happy to hear that Max enjoyed his treats and that the delivery was excellent! Thank you for your positive feedback; we appreciate it.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Sandra,
Thank you so much for your review.
We’re really glad to hear you’ve had a great experience with us. Providing a smooth, reliable service is exactly what we aim for, and it’s lovely to know we’re getting it right for you.
If you ever need anything, we’re always here to help.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Zoe,
Thank you so much for the lovely feedback. It’s great to hear you’ve found us helpful and that your deliveries have been consistently fast. We really appreciate you taking the time to share your experience.
Kind Regards,
Team VetBox
Excellent service
6 februari 2026
Antwoord van VetBox
Hi Sandra,
Thank you so much for your lovely review - we really appreciate comments like this!
If there is anything we can help you with, please don't hesitate to reach out to us at support@vetbox.com.
Kind Regards,
Team VetBox
It's more than easy
It's easy, reliable and comfortable for me.just a click ,you subscribe and you don't have to remember every month/or every 3 months and your pet it's remembered, just like that.
Thank you
5 februari 2026
Antwoord van VetBox
Hi Daniela,
Thank you so much for sharing your experience. We’re really glad to hear that you find the service easy, reliable, and convenient. It’s great to know that the deliveries take the pressure off and help ensure Bella never misses what they need.
We truly appreciate your feedback and your support. If there’s ever anything you need, we’re always here to help.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Megan,
Thank you so much for the amazing feedback- 10/10 is wonderful to hear. We are thrilled to know you’ve had such a great experience with us.
If there’s ever anything you need, we’re always here to help at support@vetbox.com
Kind Regards,
Team VetBox
Missing item
As a first time customer buying for three dogs and when I received my box it was missing an item.
VetBox were contacted and were quick to resolve the issue
6 februari 2026
Antwoord van VetBox
Hi Rebecca,
Thank you for bringing this to our attention. We can see that you have emailed our customer support team and they have responded to you this morning. Hopefully we can resolve this for you promptly.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Maureen,
Thank you for your review!
We're happy to hear that our service met your expectations and that your boxes for Alfie always arrive on time.
Thank you for your positive feedback.
Kind Regards,
Team VetBox
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