Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer
Bedrijf heeft geantwoord
Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer
Bedrijf heeft geantwoord
I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription
Contactgegevens
Unit 1B 1-10 Summers Street, EC1R 5BD, London, Verenigd Koninkrijk
- 020 394 73416
- support@vetbox.com
- vetbox.com
4,4
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Missing Item
Thankyou for you’re quick response and l recieved the other F/ T first thing this morning.
Excellent Customer Service
Thankyou
27 maart 2026
Antwoord van VetBox
Hi Josephine,
We're happy to hear that you received your order promptly!
We appreciate your positive feedback and are glad our customer service met your expectations.
Thank you!
Kind regards,
Team VetBox
I never have to worry about when to…
I never have to worry about when to worm Luna as the tablet arrives and I give it to her. Don't worry about flees and ticks. Luna enjoys her treats. Always arrives on time. We are both very happy
27 maart 2026
Antwoord van VetBox
Hi June,
Thank you for your positive feedback!
We're happy to hear that Luna enjoys her treats and that our service gives you peace of mind.
It's great to know you're consistently satisfied with the timely deliveries.
Kind regards,
Team VetBox
Antwoord van VetBox
Hi Tracey,
Thank you for taking the time to leave us a review.
We're so happy to hear that we were able to resolve the missing item issue that you had quickly!
We appreciate your positive feedback, and we're glad Tilly enjoyed the extra treats too.
Kind Regards,
Team VetBox
Always on time as ild forget also a…
Always on time as ild forget also a lovely surprise the treats sent thankyou so much
20 maart 2026
Antwoord van VetBox
Hi Dana,
We're so happy to hear that our service is helpful and that U.B, Teddi, Peter and Maggie enjoyed the treats.
Thank you for your wonderful feedback; it means a lot to us!
Kind Regards,
Team VetBox
Good
My dog didn't like the treats.
I would have like a bit more instructions with the medication. Its not entirely clear what the tablets are or of theyre safe to be broken up ect.
Thank you for the response to my review. Good customer service
21 maart 2026
Antwoord van VetBox
Hi Rachel,
Thank you for taking the time to leave your review, we really appreciate your feedback.
We’re sorry to hear that Misty didn’t enjoy the treats, we know how important it is that they’re a hit!
We’re also sorry that you found the medication instructions unclear. If you would like to reach out to us, we are more than happy to talk you through the treatments in detail, including how best to administer them safely.
Please do feel free to contact our support team at support@vetbox.com, we’re always here to help and ensure you feel confident when giving your pet their treatments.
Kind Regards,
Team VetBox
EDIT:
Hi Rachel,
We are so pleased we could help you with this, please don't hesitate to reach out to us if you have any further questions.
We really appreciate your amended review.
Kind Regards,
Team VetBox
Quick and efficient and my dog loved…
Quick and efficient and my dog loved the tasty treats 💞
17 maart 2026
Antwoord van VetBox
Hi Annmarie,
We're so happy to hear that the service was quick and efficient! It's great Freddy loved the treats.
Thanks for taking the time to leave us your positive feedback!
Kind Regards,
Team VetBox
Great Company - Extremely Convenient
Such a fantastic company! The monthly flea treatment arrives like clockwork and always includes a small treat for my cat, which he absolutely loves — it’s such a lovely added touch. The worming medication arrives every three months, so everything is taken care of without me having to remember or reorder.
It’s incredibly convenient, great value for money, and gives real peace of mind knowing my cat’s treatments are always up to date. I couldn’t be happier with the service and would highly recommend it to any cat owner.
17 maart 2026
Antwoord van VetBox
Hi Chloe,
Thank you so much for your wonderful review - it really means a lot to us! We’re so pleased to hear that you’re enjoying the convenience of the service and that everything is arriving just as it should.
It’s great to know Miloh is loving the little treats too, we like to add that extra special touch where we can!
We’re delighted to be helping you keep Miloh's treatments up to date with ease and peace of mind. Thank you for your recommendation, it truly means the world to us.
Kind Regards,
Team VetBox
My pup wouldn’t eat/swallow the half of…
My pup wouldn’t eat/swallow the half of a tablet. I’d prefer something that didn’t include tablets. Not for us unfortunately
23 maart 2026
Antwoord van VetBox
Hi Carole,
We're sorry to hear that Daisy didn’t get on with the tablets.
We can see that you previously had an account with us last year, so you may already be familiar with what’s included in the box.
We do offer some alternative options, and our team would be happy to talk these through with you and share some useful tips. We can see you have messaged us, so please keep an eye on a reply from the support team.
Kind Regards,
Team VetBox
Convenient pet care
VetBox is probably one of my most convenient subscriptions. I know exactly when flea and worm treatment is due so I have one less thing to think about. They also send treats in each box so my dog absolutely loves it when the postie drops it through the door. I can highly recommend.
22 maart 2026
Antwoord van VetBox
Hi Carla,
Thank you for taking the time to leave us a review!
We're happy to hear that our subscription service offers such convenience, providing peace of mind regarding Onyx's treatments.
It's great to know he enjoys the treats we include; we appreciate your recommendation!
Kind Regards,
Team VetBox
Great service at a great price.
I always used to forget about flea and worm treatment, I have used vetbox now for 6 months and it really takes the worry away. The money is taken, then a few days later the package arrives. Very easy products to use, and my pooch loves the choice of treats that come with it. I find it much cheaper than buying the products myself from such as Amazon or Pets at Home.
28 maart 2026
Review zonder uitnodiging
Antwoord van VetBox
Hi Josh,
We're so happy to hear that our service helps you stay on top of your pet's flea and worm treatments. It's great to know the deliveries are convenient and your dog enjoys the treats.
We appreciate you mentioning the value compared to other retailers.
Thanks for taking the time to share your feedback!
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Louise,
We're so happy to hear that you received your order quickly and everything is to your satisfaction!
Thank you for your positive feedback, we really appreciate it.
Kind Regards,
Team VetBox
Brilliant
Simple to sign up, input all the details you need. box arrived and we are not having to remember to order then drive the 15m to town to pick up from the vet. Great value. Very happy. Would recommend.
Quick delivery, keep ypu informed when sent etc. Fab.
18 maart 2026
Antwoord van VetBox
Hi Leanne,
Thank you so much for your wonderful review!
We’re really pleased to hear that you found the sign-up process simple and convenient, and that your box arrived quickly. It’s great to know we’re helping make things easier for you, especially saving those trips into town!
We truly appreciate your kind words about our value and communication, and we’re so glad you’d recommend us.
Thanks again for your support!
Kind Regars,
Team VetBox
Flea treatment doesn't work missed out wormer
Flea treatment doesn't work also missed the wormer out this month been persistent with treatment but the flea treatment just isnt working, even with combing my cat aswell
12 maart 2026
Antwoord van VetBox
Hi Melissa,
We're sorry to hear that Ruby’s flea treatment hasn’t been effective.
After checking your account, I can confirm that now Ruby is over 6 months old, her worming schedule has changed from monthly to quarterly. This means her next wormer will be included in May’s box.
I can also see you were in touch with our support team a few days ago. Please feel free to reach out to them again so they can help adjust the worming frequency if needed and continue supporting you with getting rid of the fleas.
Kind regards,
Team VetBox
Great service
Delivery was on time and the price was very competitive. My previous provider stopped delivering to NI and I hope the same will not happen again.
Very pleased with the service so far.
9 maart 2026
Antwoord van VetBox
Hi Lorraine,
Thank you so much for your lovely review. We’re really glad to hear your delivery arrived on time and that you’ve found our pricing competitive. We know how frustrating it can be when providers stop shipping to Northern Ireland, so we completely understand your concern and we want to reassure you that we’re committed to continuing deliveries to NI.
If you ever need anything or have any questions, we’re always here to help.
Kind Regards
Team VetBox
Fantastic product - just works!
Fantastic product, well-packaged and containing some unexpected freebies!
9 maart 2026
Antwoord van VetBox
Hi Mark,
Thank you so much for your fantastic review! We’re really happy to hear that you’re pleased with the product and packaging and it’s great to know the treats were a nice surprise. We love adding those extra touches.
If you ever need anything or have any questions, we’re always here to help.
Kind Regards,
Team VetBox
Quick delivery easy to set up and…
Quick delivery easy to set up and forget about it. Takes all the hassle out of remembering to do the treatment.
10 maart 2026
Antwoord van VetBox
Hi Brenda,
Thank you so much for your lovely review! We’re really glad to hear that you found the setup quick and easy, and that the monthly deliveries help take the hassle out of remembering treatments for Hamish.
If you ever need anything or want to make changes to your subscription, we’re always here to help.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Jayne,
Thank you for taking the time to leave us a review, we are so glad to hear that you appreciate our packaging.
Please don't hesitate to reach out to us if you have any questions going forward.
Kind Regards,
Team VetBox
Excellent product.
I am very pleased with the Product Logan springer spaniels has no complaints. The product is delivered monthly which I find extremely helpful, I find it reminds me to administer on the correct date, excellent product, excellent service.
23 januari 2026
Antwoord van VetBox
Hi Isobelle,
Thank you so much for your lovely review! We’re delighted to hear that Logan is getting on so well with his VetBox and that the monthly deliveries are helping you keep on track with his treatments. It’s great to know the service has been both helpful and convenient for you.
We really appreciate you taking the time to share your experience.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Amanda,
We appreciate your positive feedback! We're so glad our service met your expectations with quick delivery. Thanks for letting us know.
Kind Regards,
Team VetBox
Excellent poppy and tiny always look…
Excellent poppy and tiny always look forward to.their treats you put in thankyou
9 maart 2026
Antwoord van VetBox
Hi Lesley,
Thank you so much for your lovely review! We’re delighted to hear that Poppy and Tiny enjoy their treats-that absolutely makes our day. We love knowing our boxes bring a bit of excitement to your pets each month.
Kind Regards,
Team VetBox
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