Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer
Bedrijf heeft geantwoord
Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer
Bedrijf heeft geantwoord
I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription
Contactgegevens
Unit 1B 1-10 Summers Street, EC1R 5BD, London, Verenigd Koninkrijk
- 020 394 73416
- support@vetbox.com
- vetbox.com
4,4
Uitstekend
2K reviews
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Excellent service
15 maart 2026
Antwoord van VetBox
Hi Steven,
Thank you so much for your kind review! We’re really pleased to hear you’ve had an excellent experience with our service. Your support means a lot to us, and we’re glad to have you as part of VetBox.
Kind Regards,
Team VetBox
Excellent product & great service
Excellent product & great service. Being delivered monthly ensures we don’t forget to de-flea and worm my dog Albie.
Albie also loves the dog treats that come with the tablet & de-worming solution.
13 maart 2026
Antwoord van VetBox
Hi Nigel,
Thanks for your positive feedback.
We're happy to hear that you find our product excellent and our service great!
It's wonderful that the monthly deliveries help you care for Albie, and that he enjoys the treats.
Have a great weekend,
Team VetBox
I am kept informed of deliveries
I am kept informed of deliveries. The products have been good.
14 maart 2026
Antwoord van VetBox
Hi Ian,
We're so happy to hear that you appreciate being kept informed about your deliveries and that you find the products to be of good quality.
Thank you for your feedback.
Kind Regards,
Team VetBox
Didn't take long to be delivered after…
Didn't take long to be delivered after ordering everything in the box I needed
14 maart 2026
Antwoord van VetBox
Hi Sharon,
We're so happy to hear that your order arrived quickly and contained everything you needed!
We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Team VetBox
I bought your product for all 4 dogs
I bought your product for all 4 dogs, it's been 2 weeks and theyve all still got fleas. I bought the house spray as well but it didn't help
3 maart 2026
Antwoord van VetBox
Hi Julie,
We are so sorry to hear that you are struggling with fleas. Unfortunately we cannot see that you have reached out to us so our Customer Support team have sent you an email this morning with some advice.
We understand how frustrating having fleas can be, but it can take 2-3 months of continued treatment to both your pets and home to fully eradicate an infestation.
Hopefully the information we have sent over to you is helpful and we can assist you in getting rid of them all.
Kind Regards,
Team VetBox
Easy to use and quick service
26 februari 2026
Antwoord van VetBox
Hi Susan,
We're glad you found our service easy to use and delivery was quick.
Thank you for your positive feedback!
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Marion,
We're happy to hear that our service met your expectations!
Thank you for taking the time to share your positive experience with us.
Kind Regards,
Team VetBox
Regular deliveries
Regular deliveries with a bonus packet of dog treats. What's not to love?
11 maart 2026
Antwoord van VetBox
Hi Karen,
We're happy to hear that you appreciate the regular deliveries and that Noelle loves the treats!
It's great to know that you're enjoying our service and products.
Thanks for taking the time to leave us your feedback.
Kind Regards,
Team VetBox
Great website
Great website, easy to use and it was good to get everything organised so quickly
9 maart 2026
Antwoord van VetBox
Hi Sue,
Thank you so much for your lovely review! We’re really glad to hear you found the website easy to use and that everything was organised quickly for you. Making things simple and stress‑free is exactly what we aim for, so it’s great to know we got it right.
If you ever need anything or have any questions, we’re always here to help.
Kind Regards,
Team VetBox
Delivery very slow
Delivery very slow, still waiting for package to arrive at Royal Mail over a week later.
5 maart 2026
Antwoord van VetBox
Hi Tanya,
Thank you for leaving us a review. Unfortunately we cannot find any correspondence from you regarding not receiving your box - have you reached out to us via email or phone??
Our customer support team have reached out to you to gain some further information so that we can get this sorted for you.
Kind Regards,
Team VetBox
Great value for money
Products work they do what they are supposed to. My dog loves the treats that are provided. Great value for money always delivered on time.
10 maart 2026
Antwoord van VetBox
Hi Katy,
We're so happy to hear that our products meet your expectations and that Ralph enjoys the treats!
We welcome your feedback about the value and timely delivery of our service.
Thank you for taking the time to leave us a review - we really appreciate it.
Kind Regards,
Team VetBox
Great service, with some slight issues
The medication is quick and reliable, it arrives on time and is one less thing to worry about. However, the down side is if you need to contact them to discuss any issues, the website just continually sends you to various links, no contact number just to ask a simple question or change plan.
3 maart 2026
Antwoord van VetBox
Hi Keith,
Thank you so much for your feedback. We’re really glad to hear that Bailey’s medication has been arriving reliably and helping take one thing off your mind.
I’m sorry to hear you had trouble getting in touch with us. The website should allow you to easily submit a support ticket, and we also have a telephone number available for all customers who prefer to speak with us directly. We never want anyone to feel stuck when they need help, so we’ll take a look at this to make sure everything is working as it should.
Thank you again for taking the time to share your experience, it really helps us improve. If there’s anything still unresolved, we’d be happy to sort it for you, just email us at support@vetox.com.
Kind Regards,
Team VetBox
Prompt
Prompt, easy to sign up and good value.
However I would prefer a tablet for Joni rather than liquid flea treatment on the back of the neck.
9 maart 2026
Antwoord van VetBox
Hi Carolyn,
Thank you so much for your review.
We’re really glad to hear you found the sign‑up process easy and good value. We completely understand your preference for a tablet rather than a liquid flea treatment. At the moment our standard subscription includes a spot‑on product, but we’re always reviewing our range, and feedback like yours is really valuable. If anything changes in the future, we’ll be sure to let our customers know.
Kind Regards,
Team VetBox
Prompt delivery.
24 februari 2026
Antwoord van VetBox
Hi Sarah,
Thank you for your review. We’re really glad to hear your delivery arrived promptly. We appreciate you taking the time to share your experience.
Kind Regards,
Team VetBox
Flea and worm treatment
Very good service, keeps my dogs flead and wormed and does the job without costing a fortune
8 maart 2026
Antwoord van VetBox
Hi Tracy,
Thank you so much for your lovely review. We’re really glad to hear the service is working well for you and that Misty and Florence are staying flea and worm free without it costing a fortune. We really appreciate you taking the time to share your experience.
Kind Regards,
Team VetBox
Great Value for money
I made the decision to try Vet box after being recommended by a friend who has been using this for a while for her dog. My box arrived just a few days after subscribing and it was so easy to treat my dogs. The scrummy treats went down a storm with my chihuahuas. This subscription is worth every penny and I will never forget to treat them now it automatically gets sent monthly.
8 maart 2026
Antwoord van VetBox
Hi SallyAnn,
Thank you so much for your wonderful review. We’re delighted to hear that you found the service easy to set up and that your box arrived so quickly. It’s great to know the treatments were simple to use and that the scrummy treats were a hit with Roxy and Alfie! We’re thrilled you feel the subscription is worth every penny, and it’s lovely to know the monthly deliveries give you peace of mind.
Kind Regards,
Team VetBox
Speedy delivery
First time using this service was really impressed with the fast delivery
8 maart 2026
Antwoord van VetBox
Hi Phil,
Thank you for your review. We’re so pleased to hear your first experience with us was a positive one and that your delivery arrived quickly. We really appreciate you giving us a try.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Lynn,
Thank you for your review. We’re really glad to hear you’re happy with the products and appreciate you taking the time to share your feedback.
Kind Regards,
Team VetBox
Never had a problem
Never had a problem, super professional and understanding, also they're respectful and actually seem to care about the animals.
7 maart 2026
Antwoord van VetBox
Hi Ryan,
Thank you for taking the time to leave such kind feedback. We’re delighted to hear you’ve never had any issues and that our team has come across as professional, understanding, and truly caring. That’s exactly the experience we aim to provide.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Jenna,
We're happy to hear that you found our instructions clear and the price good.
Thank you for taking the time to leave your positive feedback - we really appeciate it!
Kind Regards,
Team VetBox
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