VetChat Reviews 

On Sunday morning we discovered our cat had been in a fight with a open wound across his cheek. We were worried he may need antibiotics urgentl. It was fantastic to be able to call an online vet for a video chat. Call was answered in a few minutes and i postedcphotos of the wound for vet to view. Without all the drama of getting our cat to an after hours, we established he'd be fine to wait to Monday for our regular vet to give antibiotics. Fab service ! Especially appreciated as it was a bitter and wet day and so good not having to leave home to get the reassurances we needed!

Reassurance and support when our own Vet is not available.
Great service and fantastic vets

I love them! They were so sweet!

My two young pups and I are a bit isolated in a rural community and I have some disabilities.
I don't drive and my lovely local vet gets inundated with work sometimes.
Our budget is also a little tight.
I had questions about girls on heat and a few others and rang VetChat. Today we had a consultation with Dr Lucy, it saved me time and money and our vet's time too.
Thank you Sinead, Sam and Dr. Lucy for your great information and sound advice.
You helped me even when I struggle using my limited technology and skills.
I have now taken the option of a years membership.
EE Victoria

I had no ability to consult with a vet after hours as what I was concerned about wasn’t an emergency as such, and that’s generally the only reason to call after normal hours. Being able to reach out to a vet via live chat, after hours, for a far less fee than what an after hours call out would cost, is not only so incredibly convenient, but relieving at the same time. I was able to gain trusted advice, implement that, and now my 14 week old puppy is back to normal. So very grateful. I highly recommend VetChat 🐾☺️

My labrador (true to type) ate hot cross buns we *thought* were out of reach. Dr Alex was great in helping confirm we should take her to the vet. We didn't realise quite how much she'd eaten and though we knew not to let them have raisins, we didn't understand just how serious it was. She helped us make the call to go in on a public holiday and it was worth it!

Extremely fast and professional responses - I felt at ease knowing I had access to someone to talk to - Kaya is all fine.

Our kitten accidentally ate a piece of plastic. We shared the situation and greatly appreciated the helpful suggestions! Thankfully, the kitten is doing well now.

Very easy to navigate, friendly, clear and helpful vet. Great notes post-session to summarise conversation and next steps.

Our 7 yr old Burmese had dysuria. Dr Abby Masters was excellent - very knowledgeable and thorough.
I have used this service on several occassions and they have always been most helpful.
Ralph Pinnock
New Zealand

Dr Clair was an angel when I was so stressed about my little man.
She paved the way to get seen by the vet that day.
Awesome 🤩

Our dog got stung or bitten by something for the first time on a Sunday when we were out of town and swelled up. They were very helpful in making us reassured that she was ok although looked terrible. Send through photos and videos asked us to check certain things. They are also notified out Vets at home who checked with us first thing Monday. And they also checked in the following day.

Living in a remote community in North East Arnhem Land NT without access to a Vet made our situation very difficult.
Out little dog was having a heart attack / stroke.
We contacted VetChat & were immediately connected & speaking with a Vet via Facetime.
Expert diagnosis & instruction was given & we managed to stabilise the dog.
A comprehensive report compiled by VetChat was forwarded to a Vet of our nomination. We have now received the medication required.
Our dog is recovering well.
I cant thank VetChat enough.

Simple video chat saved us a trip to the vet. Top service 👍

Saved a callout and saved our worries.
Our dog got into a bad packet of chocolate at 8:30pm. With a new sick baby in bed I was worried about my dog but also couldn’t face a callout if It wasn’t urgent. Speaking with the vet eased my worries, it saved a late night callout, both my babies my dog and child could stay at home and be safe. I greatly appreciated it!

I am so thrilled to have found and joined Vet Chat. This service in invaluable for anyone who has pets: and incredibly inexpensive. I’d pay much more to get a service such as this.
You can be in direct connection with extraordinarily knowledgeable, delightful and compassionate vets – 24 hours a day.
So far, I have spoken with Claire and Alex and they could not have been kinder to me.
They have already helped me twice with great advice: and for this, I thank them from the bottom of my heart.
If I’d known about this service earlier, I would have joined years ago.

I contacted VetChat on a Sunday evening after I suspected my cat had been poisoned with a moss path chemical cleaner.
The vet was fantastic, but more than that, the app was incredible and I could quickly upload pictures of Milo and the chemical container itself, which enabled them to see what was applied.

They were able to inform me it was likely corrosive and how to support him. They also stayed with me online while I did what they advised. It was better and more economical than our usual face to face vet appointments in my home town.

The following day they emailed to check on Milo and how he was recovering.

I think this service is second to none. I would highly recommend them but also would like to take the opportunity to thank them for their unfailing help and support.

I had the best experience with this service, very quick and saved me a trip to the vet!

This service is prompt and efficient. We have used them twice now and it alleviates so much stress experienced prior to calling or messaging with them. Both of these were complimentary with our pet insurance.
They are very thorough and knowledgeable, our last interaction was with messaging and they got us to look at our dogs gums capillary refill time and send a photo through also. Very impressed