Vico Homes Reviews 

269
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

269 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(269)

263 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Own up to their fualts

Own up to their fualts
Help a little more
Understand the problems arising

28 november 2025
Review zonder uitnodiging
Logo Vico Homes

Antwoord van Vico Homes

Hi Amy Devonport
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

5 star , very polite work men

Come after a hour of calling , fixed the plumbing issue, cleaned all mess that was made, very polite very helpful, very respectful x

27 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Elisa Corr. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Electrical test

Electrician Ben Bradley came out this morning from vico homes 5 year check fantastic service very well mannered lad job was done without any fuss very clean and tidy thankyou very much.

27 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Kevin Halliday. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Very nice well mannered trades man…

Very nice well mannered trades man worked quick and finished the job well 👍

27 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Angie Proverbs. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 3 van de 5 sterren

Work men can only do what they are told to do

Was a nice young chap that came, I reported it because there was no compression and needed adjusting, he as made the handle tighter, and glued the door were it cracked,
When the painter came out, they said a new door was needed,and they had been told to fill cracks in and paint over them. The cracks are still there

26 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Alan Goodridge
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Vico Homes Home Repair

Neil was a very skilled, professional tradesperson, an absolute asset to Vico Homes.

20 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Christopher Paul Reynolds
We're happy that you're pleased with how we've dealt with repairs in your home

Beoordeeld met 1 van de 5 sterren

Still waiting for repairs

Still waiting for same repairs round about a year now, reported same problem with new company from wdh and still the same ignoring it, different name same employees so can't see it getting any better for me anyway

18 november 2024
Review zonder uitnodiging
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Antwoord van Vico Homes

We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting repairs Karlos. We’d like to talk to you to understand more about what’s gone wrong and try and solve the problem. Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

That they are good people and get on with

The tradesmen are good polite have got the job done quickly gets on with job I was very pleased and the trades man was polite

18 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Lynda Roughley . We're so happy to hear that you're pleased with how we've dealt with things.

Beoordeeld met 1 van de 5 sterren

Evicted for being attacked

I was a joint tenant with the person I provided care for! This person threatened me with a knife and was arrested and instructed to NOT return and was sectioned! She's been taken out of the mental health unit and houses, told to be awarded rent to end the other tenancy and SO, I was told that I am losing my property because only 1 person has to terminate the contract for it to ended and thus I I face eviction on these grounds!

17 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Paul Wade
Thanks for your feedback We'd like to talk to you about your comments to see what further support or guidance we can offer. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

They listen to u if u need to change an…

They listen to u if u need to change an appointment on short notice and offer another appointment suitable to u

17 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, MISSBEVERLEYFIELD . We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 1 van de 5 sterren

Ridiculous company with a ridiculous name

Their major works team approved and built a ramp for my neighbour, which completely blocks off our electricity meters. I cannot even open the door on the electricity meter cabinet. I telephoned them and asked them to correct this. The advisor I spoke to was completely disinterested, tried to push me to a different service, and then insisted I fix the issue myself. I had to demand assistance. This level of poor service and refusal to help is appalling. Vico Homes is a ridiculous company with a ridiculous name.

16 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your feedback, Adam Ward.
We’re sorry to see you haven’t had a great experience with us. We’d like to know more about what’s gone wrong and how we can improve things in future. Please call us on 0345 8 507 507.

Beoordeeld met 1 van de 5 sterren

The tradesman took parcel from the…

The tradesman took parcel from the letter box on front door. Please check with this employee. Explain it's on camera. Thanks

12 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Heather Longyear
Thank you for your review. We'd like to talk to you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Speaking to clare she is such a nice…

Speaking to clare she is such a nice person she knows her job well

12 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Jacqueline. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

The staff are First class and very…

The staff are First class and very professional individuals
always carry out a job very well

11 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Sonia Dixon. We're so happy to hear that you're pleased with how we've dealt with things.

Beoordeeld met 1 van de 5 sterren

They are useless

They are useless, they lie to you they don't help and they don't listen

11 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Samantha
Thank you for your review. We’d like to talk to you to understand more about what’s gone wrong and try and help . Please contact us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Beoordeeld met 3 van de 5 sterren

Most of the staff are rude impolite

Most of the staff are rude impolite. Don't explaine properly. Insist you've signed things you haven't. Like new tenancy agreements. Vico homes do not follow the law . But cannot provide proof of these signed items. As someone who looks after there home was told my garden was that of a house owner rather than a social tenant. It's to well looked after .

5 augustus 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Katherine Willmott
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Vico home's are aways there to help

Someone who listened to my problem i was having to get things sorted and she was a great help thank you

4 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Paul. We're so happy to hear that you're pleased with how we've dealt with things.

Beoordeeld met 5 van de 5 sterren

Quick at answering the phone

Quick at answering the phone. Very friendly lady and so helpful, a pleasure to speak to someone who not only addressed my problem but also gave me information as where to go for other help. Thank you so much.

3 november 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Sandra Foster. We're so happy to hear that you're pleased with how we've dealt with things.

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