Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Toon meer
Bedrijf heeft geantwoord
Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Toon meer
Bedrijf heeft geantwoord
My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Contactgegevens
Merefield House, Whistler Drive , WF10 5HX , Castleford , Verenigd Koninkrijk
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,3
Uitstekend
269 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Vico Homes
Thanks for your great feedback, Phoenix Omant
The repair was done efficiently and effectively
The repair was done efficiently and timely preventing an accident to anyone or animal falling into it
27 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Diane Stanley and we're happy that you're pleased with how we've dealt with the repair in your home
Key !
Needed advice on something not related to my repair and he was very helpful
22 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
.
Don’t accept liability for repairs and…
Don’t accept liability for repairs and just expect tenent to sort repairs
19 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
I had my bathroom floor replaced…
I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment
15 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
We're so happy to hear your feedback about your bathroom floor and that you're pleased with how we've dealt with things. Thank you for your kind words, Lynda Shaw.
Engineer very nice and polite new his…
Engineer very nice and polite new his job fixed the boiler for us
15 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Paul Craig, and we're happy that you're pleased with how we've dealt with the gas repair in your home
Amazing work ben went beyond for us…
Amazing work ben went beyond for us this morning took his time an explained to us what to do if it happens again with the trip switch and changed the bracker an the wire an a plug socket that was tripping the switch. Also put us new bulbs in for us brilliant guy had time for us. I would give him 10 stars if there was.
15 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Sarah Sibary and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home
Unfortunately last Tuesday my mum…
Unfortunately last Tuesday my mum suffered a heart attack but thanks to the quick response from the warden steph and her calling an ambulance she got the treatment she needed very quickly, which contributed to her starting her recovery i cannot thank steph enough for her quick response.
14 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
We're so happy to hear that your Mum is recovering and that we were able to help so quickly. Thank you for your kind words, Les Milnes.
The boiler engineer arrived super quick…
The boiler engineer arrived super quick and solved the issue with the boiler not working and the low water pressure issue in this area
14 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, John Butler. We're so happy to hear that you're pleased with how we've dealt with things for you.
Liars
They are just liars who don't have a clue what they are doing , record your calls , and if u can get hold of anyone phone with a diff number watch that work , I'm at risk of getting petrol out in my letter box and my dog stole to be a bait dog in dog fighting and they can't even remember my name
10 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Hi Jezz
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong and help resolve the problems you’re having. If you’d like to talk to us, please call 0345 8 507 507. We’ll do what we can to help you.
Antwoord van Vico Homes
Thanks for your great feedback, Karen Lilley . We're so happy to hear that you're pleased with how we've dealt with things.
WDH/Vico Homes was a caring landlord. Not now.
Bye not taken away there carelink service after I went full blown into getting a key safe fitted.
7 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
We’re sorry for the disappointment caused by the closure of our Care Link service. Changes to funding and a wider review meant we had to make this tough decision. We’re supporting all affected customers with information on how to find another provider on our website - www.vicocarelink.co.uk
Good work
The service was 100%the plumber and electrician were polite and pleasant i felt bad calling at 2am in the morning but they done good job much appreciated Vico homes for your quick response
Kind regards
K.Dean
6 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Kathleen Dean. We're so happy to hear that you're pleased with how we've dealt with things for you,
Antwoord van Vico Homes
Thanks for your great feedback, Paul Pickersgill
Trades person very polite and helpfull.
3 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Ted.
I have always had helpful people who i…
I have always had helpful people who i have spoken with they all do an excellent job thank you
2 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Anne Graham
Kept me informed what the problem was…
Kept me informed what the problem was and what he was replacing in the boiler. Very pleased .
2 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Gail Kenworthy and we're happy that you're pleased with how we've dealt with the Gas repair in your home
Ben was very polite
Ben was very polite, went out of his way to sort other little things we had issues with.
1 december 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Ewan. We're so happy to hear that you're pleased with how we've dealt with things for you.
Pipe blockage
Very prompt to attend my query, also both contractors were very polite and knowledgeable.
28 november 2025
Review zonder uitnodiging
Antwoord van Vico Homes
Thanks for your great feedback, Angela Cooper. We're so happy to hear that you're pleased with how we've dealt with things for you.
Antwoord van Vico Homes
Thanks for your great feedback, Alan Eastwood
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