Vico Homes Reviews 

268
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(268)

262 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Andrea was fantastic in sorting the…

Andrea was fantastic in sorting the problem out for me

11 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Mr A Huskins. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

A great experience and Vico homes are…

A great experience and Vico homes are pleasure to deal with . We dealt with Alison Horner who was superb and couldn't do enough for us. Very grateful to Alison and her team for making this happen

11 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Neale David. We're so happy to hear that you're pleased with how we've dealt with things for you .

Beoordeeld met 1 van de 5 sterren

Refuse to fix gate they done twice…

Refuse to fix gate they done twice before also refuse me to have ev charger fitted but couldn't be arsed to contact me on either matter had to ring them, still no clear answer

11 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Michael Dunkley
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Vico homes are the best housing…

Vico homes are the best housing association,they look after their tenants, if you treat them with respect they respect you. I haven't had any problems with any repairs, they are quick to arrive, very respectful.

11 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your great feedback and for your kind words, Debbie Ford.

Beoordeeld met 4 van de 5 sterren

All wall ok apart from.one part os a…

All wall ok apart from.one part is a different colour .paint man shoddy work left it a .mess with paint all over the floor and walls

5 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Colleen Wildego
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Very nice person

Very nice person. Good job done.

10 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your great feedback and for your kind words, Karen Cockerham.

Beoordeeld met 5 van de 5 sterren

The repair man was brilliant

The repair man was brilliant, solved my issue with the outside air vent, Very friendly and polite. 07/06/2026

7 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, MIss Jean Whitaker. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 1 van de 5 sterren

Showed lack of sympathy and…

Showed lack of sympathy and understanding of my situation.

7 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Geoffrey Britton
We’re sorry to hear that you’re unhappy with your experience with Vico Homes. We’d like to look into this further for you with the relevant teams. Please give us a call on 0345 8 507 507 or get in touch via our website at www.vicohomes.co.uk so we can assist you.

Beoordeeld met 5 van de 5 sterren

The electricians were on time produced…

The electricians were on time produced ID before entering the property explained what they were doing
Polite and clean job was done

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Nigel Dunford and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Beoordeeld met 1 van de 5 sterren

Just shocking

Just shocking, forgotten, major financial problems.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Paul
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Lee was very professional and explained…

Lee was very professional and explained everything to me in a way that was very easy to understand.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Tony O'Sullivan. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Fantastic service don't normally ask…

Fantastic service don't normally ask for anything doing but this repair needed doing great job 👍

3 juni 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Angela Cranswick. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 1 van de 5 sterren

I contacted Vico homes regarding large trees that are voiding my house insurance.

I contacted Vico homes regarding my neighbours trees; they are self seeded fast growing maple and are now taller than my house and 2m away from the property.
When this was first reported 2 years ago Vico Homes (then WDH) assured me they would cut the trees down; at that time it would have been a small job, now two years later the trees are much larger.
I am now short of light in my back garden and my gardening has increased twofold as these trees and the mother tree are all dropping seeds into my garden, I have just finished cancer treatment and am getting my strength back so can honestly do without the extra stress.
It is completely obvious to me that the huge tree in the utility land needs removing because the saplings are taking over and the problem will only continue.
I need Vico homes to acknowledge that managing these constant saplings is too big a job for my young neighbour and please remove them.

12 juni 2025
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Amanda Fawcett-Gibson
We’re sorry to hear that you’re unhappy with your experience with Vico Homes regarding the removal of trees. We’d like to look into this further for you with the relevant teams. Please give us a call on 0345 8 507 507 or get in touch via our website at www.vicohomes.co.uk so we can assist you.

Beoordeeld met 1 van de 5 sterren

Awful awful

29 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Reported a job less than 15 hours ago…

Reported a job less than 15 hours ago and carried out immediately well done Vico homes

28 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Tony Fort. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Amazing service from Vico Home

Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering the issue. He was very friendly, professional, quickly identified the cause of the blockage, and got everything fixed efficiently. Really impressed with how smooth and fast the whole experience was. Thank you so much!

24 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Nisar Mansoor and we're happy that you're pleased with how we've dealt with the repairs at your home

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