Vico Homes Reviews 

268
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

268 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,3

Alle reviews

(268)

262 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Reported & Solved within 3hrs

Within 3hrs of reporting a repair my problem was solved, the engineer was friendly and explained everything along the way.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Sandra and we're happy that you're pleased with how we've dealt with the repairs in your home

Beoordeeld met 5 van de 5 sterren

I am so grateful to vico homes every…

I am so grateful to vico homes every person I’ve spoken to through out my journey with them has been amazing kind polite non judgmental professional extremely helpful and I can’t thank them all enough helping me to secure my forever home

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback and kind words, Janet Tennant. If you need help with anything in future, please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

Yes amazing

Yes dealt with professionalism

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your great feedback and for your kind words.

Beoordeeld met 5 van de 5 sterren

They dealt with my repair very…

They dealt with my repair very efficiently and professionally. The trade person was very helpful and fixed the problem

19 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Katie White and we're happy that you're pleased with how we've dealt with the repairs in your home

Beoordeeld met 5 van de 5 sterren

The provision of housing is essential…

The provision of housing is essential and advice and support is much needed by people who are financially challenged.

17 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Timothy Grayson. If you need help with anything in future, please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk .

Beoordeeld met 5 van de 5 sterren

Vico homes recommendation

Having spoken to Richard he was very professional polite well manared his help was invaluable definitely recommend vico home's search staff 5 ✴️✴️✴️✴️✴️rated.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Robert Hampton. We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 5 van de 5 sterren

Good service. Nice people

From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home

Beoordeeld met 5 van de 5 sterren

Yearly gas check

Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .

7 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs

Beoordeeld met 1 van de 5 sterren

Vico homes

Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

All relevant information was provided…

All relevant information was provided without wasting time.I am happy with everything

6 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thanks for your great feedback, Spilisiwe Zivurawa . We're so happy to hear that you're pleased with how we've dealt with things for you.

Beoordeeld met 1 van de 5 sterren

Visited my parents at Gill Sike House…

Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.

Beoordeeld met 5 van de 5 sterren

Best housing association

Vico homes are so efficient and always helpful and pleasant

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Thank you for your great feedback and for your kind words.

Beoordeeld met 1 van de 5 sterren

Full of fake reviews from workers

Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk

Beoordeeld met 1 van de 5 sterren

Vico homes send emails out saying how…

Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare

30 april 2026
Review zonder uitnodiging
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Antwoord van Vico Homes

Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk

Beoordeeld met 5 van de 5 sterren

I've had a faulty boiler losing…

I've had a faulty boiler losing pressure and not turning on.
It only took about two minutes for Vico to answer the phone.
The lady I spoke to arranged for an engineer to call and he was here within two hours.He sorted the problem in hardly no time at all.
"Great job "
Thank you.

29 april 2026
Review zonder uitnodiging
Logo Vico Homes

Antwoord van Vico Homes

Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.

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