Victoriajacket Reviews 128

Awful!
Products are not what you see online
They make it up overseas and it took over a month.

Total junk!!

I ordered 2 jackets and I am absolutely blown away with the quality! Keep up the Amazing work!

The item was looking for was hard to find. They had it! There was a problem with my order the item that arrived was not the size ordered. Customer Service was EXCELLENT & worked with me to get the order right. Very happy with the product & service. I would highly recommend them.

Tardaron MÁS DE UN MES en entregar el pedido. Sin avisarme, para después de tanto tiempo poder recibir mi pedido, tuve que pagar 20€ en aduanas. Pero lo peor de todo es que la foto que muestran del producto es falsa. El producto que pedí no es el que me enviaron. Es un producto feísimo y de mala calidad. DESASTRE TOTAL. Me siento totalmente estafada. No se me ocurre volver a comprar aquí.

(Manteau de fourrure Tyler Durden)Je donne 4/5=80%,très beau travail et excellente communication avec les aviseurs,ils m'ont écouté et fait ce que je voulais,vous pouvez vous fiez à la charte des grandeur,la mienne est parfaite.le seul point négatif est que la réplique est pas exacte comme dans le film mais elle lui ressemble grandement!! La livraison A été aussi rapide!!

Customer service was responsive and understanding when we needed to exchange for a different size.

The quality of the Jacket was very very unsatisfactory. I sent pictures showing the unacceptable work and was offered $20 refund. Save your time ordering from here. Sometimes if it sounds to good it's not good!!

1 Star – Misleading Return Policy & Terrible Quality

I ordered a shirt from this website as a Christmas gift, assuming—reasonably—that I could return it for a full refund if it didn’t work out. That assumption was wrong.

The return policy is extremely misleading. After trying to return the item, I was told I would NOT receive a full refund because the return address is in South Asia. On top of that, they plan to deduct international return shipping costs PLUS a restocking fee. None of this was made clear at the time of purchase.

Let’s be clear: customers should not be penalized because a company hides overseas fulfillment behind what appears to be a standard online storefront.

As for the product itself—the quality is awful. The shirt looks nothing like advertised, feels cheap, poorly made, and absolutely not worth the price. Calling it low quality would be generous.

Between the bait-and-switch return policy, the international shipping trap, and the subpar product, this company feels intentionally deceptive.

I strongly recommend not ordering from this site unless you are 100% certain you’ll keep the item—because once they have your money, getting it back is nearly impossible.

At first had a bit of hassle with shipping but got sorted out am happy with my item so all good.

That bathrobe has nothing to do with the one Beth wore in Yellow stone.
So fake 😳

They are scammers!! They billed me 2 times for the jacket, but the purchase never went through. They dont answer the email, and they didnt provide the refund.

Purchased 3 jackets from this company and all of them received in great condition and well made!Delivery and customer service 10/10.

I ordered the Preston Jacquard Blazer and the Floral Jacquard Blazer, and I absolutely love both! The fabric is rich, the jacquard patterns are beautiful, and the fit is polished and flattering. Each blazer feels well-made, comfortable, and instantly elevates any outfit. I’ve already worn them to events and received so many compliments. Highly recommend!

I had some concerns with payment and sizing of the jacket, and the staff are so kind and patient! definitely going out of their way to help and are very quick to respond to emails!

Jacket fits great and if definately high quality, thanks again team! great job!

Besides the obviously decent products, they handle shippings internationally very fast and efficiently. I almost got my order before I even finished choosing what I want. I can only recommend them

This is a review lol

Great jacket with perfect fitting. Two suggestion suggestions is that the lining can be changed to a fabric that is not plastic and that the buttons are a better quality. It did take a while to receive the order that was expected seven days ago. Nonetheless, it is a well-made jacket and I will wear it as a Dodger fan. Thank you.

It took several ridiculous email exchanges before they agreed to process my refund. Additionally their refund policy requires that you request a refund within 24hours of placing an order or they reduce your refund by 30%. You literally have to request a refund before you even receive your order.

The customer service is impressive, there was a slight issue with my order and it was corrected within a day. I was able to receive a replacement with no issue at all. I would definitely use this company in the future and recommend it to my friends.

Customer service was excellent. They were very helpful during my ordering process.