I had a great experience today with Vintage & Collectables at Colburn. I've never visited a valuation day before, and didn't know what to expect, but the young Lady expert that I saw, quickly put me... Toon meer
Bedrijf heeft geantwoord
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Offered me over 50% less than currant gold value for my two wedding rings yesterday. £90 got £220 today in town. Silver pocket watch also a great deal less than lowest market value. It was an insult.... Toon meer
Bedrijf heeft geantwoord
Very easy and quick way to value and sell immediately. I had quite a lot of silver, silver plated items. Gold and costume jewellery plus some cameras from clearing my late mums house. They work... Toon meer
Bedrijf heeft geantwoord
The young man providing the valuations and making offers of purchase was clear and honest. He gave good advice about items that might not be suitable to sell to him and I came away very happy with wha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are UK's largest roadshow with 150+ shows per month. A third generation, family owned business hosting free valuation days in the heart of the community. Simply gather your vintage items together and bring them on the day where we will have 2/3 experts ready to value your items and offer you a no obligation cash offer. Its completely FREE, with no fees or commission. For more information please visit www.vintageandcollectables.co.uk For any questions or to find out when we are next in your area you can; Email us at hello@vintageandcollectables.co.uk Call us on 0800 4714751 or Whats App us on 075 75049555
Contactgegevens
Verenigd Koninkrijk
- 0800 4714751
- hello@vintageandcollectables.co.uk
- vintageandcollectables.co.uk
4,4
Uitstekend
660 reviews
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Antwoord van Vintage & Collectables
Hi Pauline,
Thank you for your lovely review!
We're delighted to hear you received excellent service throughout your visit at St. Mark's Church in Poole. Harrison will be especially pleased to hear your kind words—we'll be sure to pass your thanks on to him.
We really appreciate you taking the time to leave your feedback and hope to see you again at one of our future valuation events.
Many thanks,
The V&C Team
Seen straightaway
Seen straightaway. He was polite, professional and knowledgeable. He gave me a good deal. I came away a happy bunny.
17 juli 2026
Antwoord van Vintage & Collectables
Hi Malcom,
Thank you so much for your wonderful review!
We're delighted to hear that you were seen straight away and that you had such a positive experience with our valuer. It's great to know you found him polite, professional and knowledgeable, and that you were pleased with the offer you received.
Your kind feedback means a great deal to our team, we really appreciate you taking the time to share your experience and hope to welcome you again in the future should you have any more items you'd like valued.
Best wishes,
The V&C Team
Feel totally misled and can’t…
Feel totally misled and can’t recommend. There was one young expert not the 2 or 3 as advertised. He spent most of the time looking things up on his phone. Not the experience of the well known TV expert used in the advertising. Although number 5 in the queue we realised we would have an awful long wait as people had lots of items. Those that had come after us that only had one or two items were asking for a quick valuation to avoid the hours wait they had ahead of them. This just added to our own waiting time and was very frustrating to see this queue jumping being allowed. We waited a while to see if the promised extra dealers would arrive. The person on the door was very vague but eventually admitted there was only one dealer. Why didn’t he tell people this as came in. At least they would have had the chance to leave straight away. Keeping elderly people waiting so long on a hot day is unforgivable. I would steer clear of this company at all costs. Completely wasted our time.
31 juli 2026
Review zonder uitnodiging
Antwoord van Vintage & Collectables
Hi there,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.
We understand how frustrating it must have been to arrive expecting a different setup based on our advertising. Regarding the number of experts present, while our events are sometimes attended by multiple valuers, there are occasions where unforeseen circumstances mean that staffing arrangements have to change at short notice. We recognise that this should have been communicated more clearly on the day, and we're sorry that you felt you weren't given enough information to make an informed decision about whether to wait.
We apologise that you felt the waiting time and the conditions on the day were unacceptable. We never want any visitor to feel uncomfortable or that their time has been wasted. We will take your comments on board as we improve the organisation and communication at our events.
Our specialists have extensive experience, and while they may occasionally use reference materials or online resources to verify details or current market information, this is often done to provide the most accurate valuation possible rather than relying solely on memory.
We're disappointed that your visit left you feeling misled, as this is never the experience we aim to provide. Thank you again for your honest feedback we will look to improve for future shows!
Kind regards,
The V&C Team
Not at all professional , avoid at all costs
Just come back from one of their roadshows. It was advertised as having two to three experts ready to value your items. When we arrived there was only one young guy who seemed to need to use a phone app to identify items. Looking at other TrustPilot reviews it appears normal for this lot to turn up for roadshows with only one valuer causing extreme delays for people who have taken time to sort out their valuables and attend. Not at all professional, avoid at all costs.
31 juli 2026
Review zonder uitnodiging
Antwoord van Vintage & Collectables
Hi there Paul,
Thank you for taking the time to share your feedback. We're sorry to hear that your visit didn't meet your expectations.
Our valuers use a combination of experience and specialist reference tools to ensure valuations are as accurate as possible, particularly when assessing unusual or less familiar items. We appreciate that waiting can be frustrating, especially at busy roadshows, and we thank you for your patience.
We value all feedback and will take your comments on board. We wish you all the best in finding the right service for your needs.
Many thanks,
V&C
Very pleasant and fair with valuation
30 juli 2026
Antwoord van Vintage & Collectables
Hi there!
Thank you for your kind feedback. We're so pleased to hear you found our team pleasant to deal with and that you were happy with the valuation you received. We truly appreciate your support and hope to have the opportunity to assist you again in the future.
Many thanks,
Macee - V&C
Polite and helpful
Polite and helpful, no pressure and speedy transaction.
Would recommend
29 juli 2026
Antwoord van Vintage & Collectables
Hi there,
Thank you for your kind review. We're delighted to hear that you found our team polite, helpful, and that you felt comfortable throughout the process with no pressure. It's great to know your transaction was completed quickly and efficiently. We really appreciate your recommendation and hope to welcome you back again in the future.
Kind regards,
Macee - V&C
Satisfactory & Prompt Transaction
Oisin was very professional and helpful, made us aware that the items we had could potentially make more on eBay if they sold - but we were happy with the offer we received. Very impressed how quickly we received the settlement in our bank account.
30 juli 2026
Antwoord van Vintage & Collectables
Hi Paul,
Thank you for taking the time to leave such a thoughtful review. It's great to know the experience met your expectations from start to finish. We really appreciate your trust in us and are delighted we could make the process straightforward and hassle-free. We'll be sure to pass your kind words on to Oisin.
Kind regards,
The V&C Team
Antwoord van Vintage & Collectables
Hi May,
We are delighted to hear you felt pleased with your experience. We appreciate you taking the time to leave a positive review!
Best wishes,
The V&C Team
Sold some jewellery and coins very…
Sold some jewellery and coins very happy with price received.
28 juli 2026
Antwoord van Vintage & Collectables
Hi there!
We are absolutely pleased to hear that you were very happy with the offer we provided you with. Thank you for the positive feedback, we always appreciate it! We hope to see you again in the near future.
Many thanks,
Macee - V&C
Loved my visit today the guys were so…
Loved my visit today the guys were so inviting and made me feel very comfortable, originally didn’t sell my belongings but went back later and changed my mind they were fab and would e definitely recommend.
28 juli 2026
Antwoord van Vintage & Collectables
Hi Laura,
Thank you for your kind feedback. We're delighted to hear that you had a positive experience with us. It's great to know that our team member's knowledge and patient approach helped make what can be a difficult decision feel more comfortable.
Kind regards,
The V&C Team
All in all a good experience
The gentleman that dealt with us was very knowledgeable and didn't rush us to make a decision ( difficult). I felt that the prices were as I had expected (could always accept more). I would definitely use them again.
22 juli 2026
Antwoord van Vintage & Collectables
Hi Elaine,
We're glad our colleague was able to provide knowledgeable guidance and gave you the time and space to make what can often be a difficult decision without any pressure. It's also great to know that our pricing met your expectations.
We truly appreciate your recommendation and look forward to welcoming you back should you need our services again in the future.
Thank you,
The V&C Team
Very pleased with the service
Very pleased with the service. Got a fair amount for my items after shopping around. Would definitely recommend
22 juli 2026
Review zonder uitnodiging
Antwoord van Vintage & Collectables
Hi there,
Thank you for taking the time to leave such a kind review. We're delighted to hear that you were pleased with our service and that you received a fair price for your items after shopping around. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to helping you again in the future!
Kind regards,
Macee - V&C
Prompt and good attention
Prompt and good attention, a well informed member of staff and a fair price for my jewellery
17 juli 2026
Antwoord van Vintage & Collectables
Hi there,
Thank you for your lovely feedback. We're delighted to hear that you had a positive experience and that our team was able to provide helpful, knowledgeable service. It's rewarding to know you felt you received a fair price for your jewellery. We really appreciate your recommendation and hope to see you again.
Many thanks,
Macee - V&C
very good experience
28 juli 2026
Antwoord van Vintage & Collectables
Hi Indy,
Your feedback is fantastic to hear, we are pleased you had a positive experience with us! Thank you for leaving us with this kind review.
Best wishes,
The V&C Team
Good experience
Very happy with the deal that was done with Gavin. We look forward to using it again in the future. Thank you.
27 juli 2026
Antwoord van Vintage & Collectables
Hi Liz,
Thank you for your wonderful feedback. We're so pleased to hear you were happy with the deal and that Gavin provided you with a positive experience. We'll be sure to pass your kind words on to him. We really appreciate your support and look forward to welcoming you back whenever you need us in the future.
Kind regards,
The V&C Team
Excellent service.
13 juli 2026
Antwoord van Vintage & Collectables
Hi Paul,
Thank you for this review! We are pleased to know you found our service excellent and hope to meet with you again some time in the future.
Best wishes,
The V&C Team
Quick and easy
Quick and easy. Was really pleased with result for ‘stuff’ that had been in a cupboard for years.
Thant you
28 juli 2026
Antwoord van Vintage & Collectables
Hi Marion,
Thank you for your lovely review! It's always rewarding to know we've been able to provide a positive experience and a result our customers are happy with. We really appreciate your feedback and hope to see you again in the future.
Many thanks,
The V&C Team
Felt we were given an honest appraisal…
Felt we were given an honest appraisal of the things we brought and a fair price.
28 juli 2026
Antwoord van Vintage & Collectables
Hi Aileen,
Thank you for taking the time to leave us a review. It's great to know that you felt confident in the appraisal we provided. We always strive to offer fair valuations backed by clear explanations, so your feedback means a great deal to us. We appreciate your support and look forward to assisting you again whenever you need us.
Best wishes,
The V&C Team
This was my First time of using this…
This was my First time of using this company….I Found the whole experience and the assessors very professional, helpful and respectful. The objects I took was jewellery that had belonged to my mum… very fair price was offered and I was given an explanation as to how the price was calculated…. I Would definitely use and recommend this company again. I found the whole experience very rewarding.
28 juli 2026
Antwoord van Vintage & Collectables
Hi there,
Thank you for sharing your experience with us. We're delighted that your first visit left such a positive impression. We understand that selling family jewellery can be an important decision, so we're pleased our team was able to provide a respectful, transparent, and professional service throughout the process. It's wonderful to hear that you felt our valuation was fair and that taking the time to explain everything gave you confidence. We really appreciate your recommendation and hope to welcome you back again in the future.
Kind regards,
The V&C Team
Very friendly staff and give you a good…
Very friendly staff and give you a good price for your items and quick and paid money into my bank account straight away no waiting very pleased with my offer 👌
21 juli 2026
Antwoord van Vintage & Collectables
Hi John,
Thank you so much for your fantastic review! We're delighted to hear that you found our team friendly, the pricing fair, and the process quick and hassle-free. We always aim to make selling your items as simple and efficient as possible, with fast payments and excellent customer service. We really appreciate your kind words and look forward to helping you again in the future!
Best wishes,
The V&C Team
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