Fasbags Reviews 497

David is an amazing costumer rep, applies to messages very promptly, he’s professional seller

Thanks

Everything I’ve bought has been great quality and appears just as it does on the site. Customer service is also wonderful, as they communicate very well. Generally when buying things from another country, communication has its challenges, but I have not had those issues with this company.

I was a little skeptical at first as I never dealt with buying luxury items from overseas but David reached out to me giving updates as to where my order was in transport on a timely basis. This company is trustworthy and their products are of very high quality. I will always use them for luxury item purchases

The quality of their merchandise is amazing. I’ve bought a combination of shoes, purses, hats, bags, etc and I have no complaints! David has been absolutely amazing in assisting me with my purchases. I’ve even referred this company to friends for purchases. Extraordinary! 😍

I recently purchased the LV Sirius Messenger bag and it met all my expectations. Beautiful bag and great customer service. I’m already waiting for my second purchase.

Honestly, the admin team are so so lovely and helpful. Very polite team and the item is 1:1 quality just like I wanted as I have experience in choosing the best 1:1 bags. Their quality is great and I will buy again.

The quality of their bags is absolutely amazing. I’ve bought tons of bags from them in the past and have never had a complaint about a single item even if there was ever a complaint they are very diligent and quickly replaced and send a new item which is always an improvement. I will definitely be coming back for more.

I love all of my purchases. Dealiax Bags, shoes and Luggage are made of high quality materials and are true to the originals. My sister loved her Louis Vuitton Horizon 55 luggage and I loved everything. Their Customer Service are top notch and Azura stayed in constant communications with me. She is truly a professional who cares. Thank you

Great customer service. David is responsive and communicates clearly. The wallet is beautiful with good craftsmanship. 👍👍👍 I can’t wait to see the tote bag.

Awesome store!
Great products and excellent customer service!
David and Azura take great care to make sure the customers are happy with their purchases . They are very reassuring and pay attention to every detail. I have made several purchases with them and will continue to shop here.

Good service . Exelent product. Thank you guys.

Here we go again, with this online retailer. My last review was a one star due to poor customer service with shipping issues and lack of resolve with my order. I requested a full refund on Thursday, May 29th. I got an immediate response stating "they will process my refund within 3-5 days." The next day, Friday, May 30th I received a text asking me to remove my one star review. My response was, "once the refund is processed and deposited into my account I will consider, but not until then." They replied, refund is processing, and if possible please remove the review ASAP as they are working hard to resolve everything. On Monday, June 2nd I received a screen shot text stating my refund was complete and refund details were emailed to me. The text also stated, "my manager has refunded me. Have I received it?" I checked my account, no refund. I called my bank, to verify if my refund was pending or rejected and my bank did not show any deposits from this online retailer. I then checked my email, since they stated they emailed me the detail of my refund and I did not have an email in my in-box or my spam. The 3-5 days for the refund to take place have passed. I texted the online retailer, on June 2nd to inform them that "I did not receive a deposit." No reply from the online retailer. I sent another text the next day, June 3rd "when can I expect my refund? I inform them that, "once again, I'm told something is resolved by them when in fact it is not!" No response from Online Retailer!

I hope people read my reviews on this online retailer before making a purchase with them! I don't write negative review, just to be writing them. This was my true experience and I must take a stand to hopefully get resolution (my refund)!

6/9/2025

I'm adding this updated response to the reply of the online retailer. They indicated a refund was posted on 6/5/25, I do not see a refund from Fasbags. What was the amount of the refund, so I can have my bank double check any pending deposits. The online retailer also indicated, my package was delivered. I do not have a package that was delivered. I clicked on the original tracking number provided to me and it does not show a package being delivered.

6/11/2025

This is my final entry on this online retailer. I just confirmed my refund was finally sent and processed through my bank. I'm happy the online retailer honored my refund request and I consider this matter CLOSED / RESOLVED. As previously stated, I do not write negative comments unless my experience was negative. I hope this online retailer can improve its shipping process. My recommendation is to utilize UPS, FedEx, or USPS to guarantee proper and timely shipments in the U.S.A. As for refunds, if you can process orders immediately, you should be able to process refunds in the same way. My refund took extremely too long and created un-necessary frustration and a lack of trust as the customer.

I order 3 items ( LV,CN,GC) .I Love CN bag from fasbag.It is very nice - beautiful leather.Customer Service is nice .Just one thing - shipping take so long -more than 1 months.

Ordered a True to Original bag from Fasbags-Crozus. Beautiful leather bag that closely mirrors Chanel bag. Very satisfied. I submitted request for particular bag. David was very kind and supportive in locating the bag, sending pics and checking on receipt. He followed up with helping to find other desired bags. Great customer service, great quality and great pricing. Will purchase additional bags for sure! Highly recommend !!+++

Azura kept me informed continuously which I greatly appreciated. I knew it was taking an extra long time for the shipment but I didn’t worry thanks to Azura. The bags are gorgeous.

Im repeat customer with Crozus
I received individual attention from purchase to delivery
The product ordered came well packaged and very nice, as advertised
Im
pleased over all with the experience

Eric

Customer service is outstanding. David has been very helpful with my purchases and exchanges. I really like the bags that I ordered and I will purchase from this company in the future. Five stars!!!!

Great bags can wait to get my fourth. Great customer service fabulous company

I’ve been a Fasbags customer for MANY YEARS! They never disappoint. Bag quality is great and selections are unique. I get compliments all the time for having rare bags! I also have some of the jewelry! It’s not as durable as the bags BUT I understand it’s difficult to make so I give 5 stars for effort because I always love the jewelry looks.

I’ve bought 2 pairs so far and ordering another pair today. Great quality and fast delivery.