Visafoto Reviews 

700
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was my 2nd time using this site. It was very easy to select which country, the passport picture size, and upload the picture. When the passport pictures came out, it was very clear. However, this... Toon meer

Beoordeeld met 5 van de 5 sterren

I was already feeling frustrated with how much struggle I had trying to upload my child's photo for his passport renewal. Thank God for Chatgpt that suggested Visafoto and I did not think twice before... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an issue with the first photo I uploaded. I contacted customer service, they advised of the problem, and told me I could send them another photo and they would address. This worked and I would... Toon meer

Beoordeeld met 5 van de 5 sterren

Speedy and well priced service. When I encountered a minor problem, it was dealt with immediately. Friendly and helpful service. Would definitely use again!

Bedrijfsgegevens

  1. Fotowinkel

Informatie afkomstig van verschillende externe bronnen

Take an image with a smartphone or camera, upload it here and instantly get a professional photo for your visa, passport or ID.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

700 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(700)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

This is hands down the best service I…

This is hands down the best service I have ever used. I tried 3 different times to get the right passport photo, when it didn't work and I contacted the team, Paul was so kind to refund two fees and suggested improvements on the passport photo I took. Thereafter, I sent a new image and he edited it in such a way that it was approved and accepted by the immigration service.

thanks

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraud Website

Fraud Website. I wasted $10 for US visa photo. Please avoid this website for any photo editing

20 oktober 2024
Review zonder uitnodiging
Logo Visafoto

Antwoord van Visafoto

Hello,
Visafoto services are paid, and our clients are always informed of this before making a purchase. If you are not satisfied with the quality of your photo, please contact support@visafoto.com for a free replacement.
If you have already contacted support and your request has not been resolved, please provide your order number so we can investigate your case.
Thank you in advance!

Updated:
As we have not received details of your case, we reserve the right to consider your allegations unfounded. Charging for services is not “fraud.” If you are not satisfied with the processed photo, we offer a free replacement, and if it is not accepted by official services, a full refund. For assistance or refunds, please contact support@visafoto.com.

Beoordeeld met 5 van de 5 sterren

The customer service is on point

The customer service is on point, I've had issues with one of the AI edited photos and the visafoto team has been helpful and supportive. The photos are good quality and after talking to the customer service all my problem were solved

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paul was my contact

Paul was my contact. I trusted him and paid my $ 7,00. The US passport rejected the picture then I need to go to CVS to get my passport picture.
I ask my refund, and this Paul respond: You have the right to act as you wish. We provide services within our competence, and do not fulfill wishes.
The US passport sent me this message :The photo submitted is the correct size, but your face is not the correct size or properly centered in the photograph. Please submit a larger photo with ample space around your face and ensure the image is centered. The system will assist you in cropping the photo before submission.
Seven dollars may be is nothing for you but I'm a senior living in a $ 850.00 SS check and I hate when people steal my money like Paul.

24 september 2024
Review zonder uitnodiging
Logo Visafoto

Antwoord van Visafoto


Hello,

We have checked your case. The photo processed by our service had no technical defects and passed verification on the official State Department website. We offered to replace the original photo if you were not satisfied with it, but you declined.

Nonetheless, we have processed a refund for your order. We apologize for any inconvenience this may have caused!

Beoordeeld met 5 van de 5 sterren

Wow Brilliant

Wow. An online service with real people to communicate with. Just brilliant, and when I had a query about the size of my photos, they rectified it for me immediately. I would highly recommend.
Jane

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellen service

Excellen service. I spent 2 hrs trying to modify a photo for a visa. for $7, this website saved me a lot of aggravation. there was a problem with the 2nd photo, their support reached out and after uploading a differ version, they modified it for free in 20 min

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exellent service

By mistake, I ordered the wrong photo size, so I sent an email, and after a couple of hours, I received the correct size photo. Excellent service.

24 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Visafoto is not honoring commitment of refund

Visafoto is not honoring commitment of refund and its 8th time they are fixing the pic and sending me again and I am having error again and again .

Instead of refund of money they are putting customer on fault order number 7afb206e5eeb4102af2888981e8f6a44

13 augustus 2024
Review zonder uitnodiging
Logo Visafoto

Antwoord van Visafoto

Hello!
First of all, this order has actually been refunded on Aug 15, 2024, 6:30 AM. You can check with your bank statement - there is either a refund statement or your original charge statement should have gone. Second, we are sorry we didn't manage to get your photo right, but Pakistan recently changed the requirements and you selected a wrong photo format as well. However we appreciate your feedback and hopefully you will change your rating, since we had refunded the money long ago. Also we will add this new changed Pakistani format to our database so it will work fine, just pay attention to the photo format that you select.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended especially there customer help line tatiana she help me a lot I have issue with my picture and they sorted with no extra charges

16 augustus 2024
Review zonder uitnodiging

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