Alvin is a star- I cannot thank him enough. I had contacted Vital Energi for a leak from the HIU unit. They told me the complaint had to come through the concierge for them to attend. Vital Energi the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This is the second year my partner has tried to book a service, which comes with the service she's tied into for the next 10 years. She emailed them multiple times for the second year in a row to... Toon meer
William is an outstanding engineer. After several stressful days without proper hot water, he took the time to investigate the issue thoroughly instead of making assumptions. He carefully checked ev... Toon meer
Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Contactgegevens
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Verenigd Koninkrijk
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
4,3
Uitstekend
251 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent & Timely Service
Sean Robinson was the engineer who did the magic in few minutes. Thank you for the great service.
29 oktober 2024
Review zonder uitnodiging
Great and thorough service by Ozkan!
Great and thorough service was given engineer Ozkan. I also appreciated that when he gave a little deep dive into what the issue was and what he was going to do to fix it he also advise me on how I can change the temperature so that I can be self-sufficient.
28 oktober 2024
Review zonder uitnodiging
Always helpful and understanding.
Because Seffia is very efficient and our contact is always positive and friendly.
28 oktober 2024
Review zonder uitnodiging
Thank you
Really pleased they managed a big job quickly. Thank you.
23 oktober 2024
Review zonder uitnodiging
Great engineering
Great engineering, but not a great heating solution.
Oz fixed the heating issue in my home after 3 other engineers couldn't figure it out.
He was thorough and calculated and managed to get to the bottom of the issue.
24 oktober 2024
Review zonder uitnodiging
Great customer service
Great customer service. Fixed my issue with 15 minutes.
23 oktober 2024
Review zonder uitnodiging
Thanks Daniel
Daniel Wells from Vital helped fix another issue with my boiler today. Really friendly and helpful as usual - definitely need a raise! Thanks a lot. Makes me trust that the company delivers on its promise of having good customer service and being helpful.
22 oktober 2024
Review zonder uitnodiging
Problem solved!
Great communication, sorted out my problem quickly aswell. Very happy.
22 oktober 2024
Review zonder uitnodiging
Best engineer in London
Ozkan was the best engineer I ever met! Even though our boiler was uncommon model, he was inspecting EVERY PARTS of ours and found out the problem! He worked really hard for us. It was so happy to meet him and he made our day!
22 oktober 2024
Review zonder uitnodiging
Daniel Wells - Sorted all Heating Issues
Daniel Wells did an amazing job. He comfortably solved all the issues and had a clear conversation with me regarding the issues and everything went smoothly. Amazing work and highly appreciated.
10 oktober 2024
Review zonder uitnodiging
Fantastic professional and friendly…
Fantastic professional and friendly service.Would highly recommend Daniel Wells.
6 oktober 2024
Review zonder uitnodiging
Daniel such a helpful guy
3 oktober 2024
Review zonder uitnodiging
Daniel you are a star!
Daniel was very helpful came to service my boiler and helped out with a number of other issues I had with water pressure and extraction system. Went above and beyond really appreciate the time he put aside to fix things. Thank you very much!
1 oktober 2024
Review zonder uitnodiging
Antwoord van Vital Energi
Thank you Adrian for your feedback, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Consistent Dexterous Professionalism that Speaks for Itself!
The consistently dexterous friendly professionalism with which Seffia Mughal handles our queries is truly a benchmark of excellence and a standard by which related work must be measured. Not once has Seffia fallen short of the brilliance that we have now come to expect, and she inspires us to be just as diligent. A true delight to work with.
27 september 2024
Review zonder uitnodiging
Antwoord van Vital Energi
This is great to hear, we have shared your feedback with Senior Management to ensure Seffia gets the recognition she deserves.
Antwoord van Vital Energi
Thank you for your feedback Dani, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Helpful and quick customer service
I had an issue with a bill and the customer service was very helpful and solved the issue immediately!
24 september 2024
Review zonder uitnodiging
Antwoord van Vital Energi
Thank you for your feedback Valerio, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Professional
Boiler installation.
Pleasant, informative and professional! Well deserved of 5 stars.
20 september 2024
Review zonder uitnodiging
Great job
Quiet, methodical, clean and polite. Great guys that just cracked on with what needed to be done and were very accommodating when I had work calls when working from home.
18 september 2024
Review zonder uitnodiging
To me Dan seemed very experienced and…
To me Dan seemed very experienced and knew exactly what he was doing for a young age he answered all the questions I had and was very polite and I was very impressed
13 september 2024
Review zonder uitnodiging
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