My order was delivered really quickly. There were some items out of stock and one item that hadn't been included, but Viva were so apologetic and resolved the issues really quickly and very profession... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful response to my question about what I needed in terms of instruments. It took a week or so to arrive and when it did - a pair of nail clippers - they were clearly excellent quality. Th... Toon meer
Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have... Toon meer
You may recall that I wrote you a review in September 2025 (Duncan Paterson), having purchased a Toenail Clipper VP107 that I was ABSOLUTELY DELIGHTED with, in MANY RESPECTS.. (See Review). WELL, I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Cosmetische producten leverancier
- Cosmetische producten groothandelaar
Geschreven door het bedrijf
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Contactgegevens
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, Verenigd Koninkrijk
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4,7
Uitstekend
315 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had ordered clipper and the spring…
I had ordered clipper and the spring was broken from first time use
Once I send you a photo showing the broken spring was replaced with in three days
Outstanding service
Thank you
17 februari 2026
Good value quality items delivered on…
Good value quality items delivered on time and would highly recommend
28 januari 2026
Superbly crafted nail clippers giving a…
Superbly crafted nail clippers giving a good clean cut. Much better than others I have previously purchased elsewhere.
23 januari 2026
Excellent after sales service : nail scissors
Following my earlier review, Vivian have promptly replaced my nail scissors and the replacements cut perfectly. many thanks to a company that takes feedback very seriously
22 december 2025
Antwoord van vivainstruments.co.uk
Hi Jim,
Thank you for taking the time to leave a review. We’re really sorry to hear that the scissors didn’t perform as expected—this definitely isn’t the experience we want for our customers.
We’ll be sending you an email shortly with instructions on how to receive a replacement item. If you have any questions in the meantime, please don’t hesitate to reply to that email and our support team will be happy to help.
Thanks again for your feedback—it helps us improve.
Viva Instruments
Quality service
Speedy delivery, item as described. Nail nippers are sharp and easy to use
4 januari 2026
Thank you Viva Instruments
Thank you Viva Instruments. Your products are fantastic. Your customer service is excellent. Keep doing you, fab, fab, fab!
2 januari 2026
Antwoord van vivainstruments.co.uk
Thank you so much for your kind words! 🌟
We’re absolutely delighted to hear that you’re loving our products and had a great experience with our customer service. Feedback like this really means the world to the whole Viva Instruments team.
Thanks again for taking the time to share your experience we truly appreciate your support! 💛
Very great service and extremely quick…
Very great service and extremely quick delivery time, Thank you so much
29 december 2025
Top quality at a great price
We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scissors have proved excellent, such great quality and ease of use.
20 december 2025
I ordered, then...
I ordered. I paid. They supplied. As expected. Just how ****ing delighted am I expected to be??!!
19 december 2025
Initially
Initially, the first set of toenail clippers didn’t meet my expectations. However, Viva Instruments demonstrated outstanding customer service by promptly providing a more appropriate set of clippers within a week.
19 december 2025
Review zonder uitnodiging
Blunt
The scissors were extremely blunt I was unable to cut podiatry felt with these. Useless.
18 november 2025
Antwoord van vivainstruments.co.uk
Dear Louisa,
Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience. The scissors should certainly not be blunt, and I completely understand your frustration.
The scissors you purchased are manufactured with sharp/blunt blades, which means they are not as sharp as sharp/sharp blades. This design is intentional for certain podiatry tasks, but they should still cut effectively so what you described is certainly not right.
I’ve just sent you an email so we can look into this further and get the issue resolved for you as quickly as possible. Please check your inbox when you can we’re here to help and want to make this right.
Thank you,
Viva Instruments
Very happy.
Fast delivery and excellent quality product, a joy to use - just wish my old nail clippers had broken twenty years earlier!
26 oktober 2025
Promptly and safely delivered
Promptly and safely delivered. Only just started to use the clippers but they have a pleasing air of quality about them and are really effective
25 september 2025
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