Vivohome  Reviews 

29
•
TrustScore 2 uit 5

2,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very misleading warranty only if you purchase form them directly will they authorize a warranty. Their offical eBay store is some odd name 3qmart-15 which does no clearly that they are the official v... Toon meer

Beoordeeld met 1 van de 5 sterren

SO SHADY. Don’t do it. They sent me a busted, bent, paint chipping off broken bird cage and then made it nearly impossible to return/get refunded. They avoided telling where/how I could return it desp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve gotten many vivohome products. It’s a great company. They provide many useful items at affordable prices, which cannot be understated. I have had a few issues and customer service has always more... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bought a heat press, emailed them with questions after experiencing issues 13 month in. They responded saying, sorry your warranty has expired. I asked if they could at least trouble shoot the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel
  2. ook in
  3. Bouwwinkel
  4. Keukenwinkel

Geschreven door het bedrijf

About VIVOHOME Launched in California in 2015. VIVOHOME has grown from a fledging startup to a global company that serves customers from all over the world. Our mission A new generation of making home life better.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,2

Alle reviews

(29)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love vivohome

I’ve gotten many vivohome products. It’s a great company. They provide many useful items at affordable prices, which cannot be understated. I have had a few issues and customer service has always more than taken care of me. They care about the people they help and that says a lot about a company. I recently got a sandbox for my kid from them and it was perfect. Nice size, easy to put together, sturdy and withstood our crazy winds. Always had positive experiences.

17 juli 2023
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Dear Customer,

We thank you for your kind review and are elated to hear we've gained a new loyal customer!

Thank you for choosing VIVOHOME!

Best Regards,
VIVOHOME Customer Service Team

Beoordeeld met 5 van de 5 sterren

Repeat Customer

I have bought several items from this company via Amazon. Great items at very good prices. Will definitely be shopping with them again!

3 juli 2023
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Dear Customer,

We thank you for your kind review and are elated to hear we've gained a new loyal customer!

Thank you for choosing VIVOHOME!

Best Regards,
VIVOHOME Customer Service Team

Beoordeeld met 5 van de 5 sterren

vivohome bread machine

I bought a bread machine last month, I making whole wheat bread now. Every Saturday night, I prepare bread mix on machine pan, then I just click to start machine. I like to use diversity functions.
Sunday morning, my bread is ready when still I was in the bed. This machine has multiple function and you can make pizza dough or roast nuts.
I recommend who wants to buy this.
Thank you Vivo Home

11 juli 2023
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Dear Customer,

We thank you for your kind review and are elated to hear we've gained a new loyal customer!

Thank you for choosing VIVOHOME!

Best Regards,
VIVOHOME Customer Service Team

Beoordeeld met 1 van de 5 sterren

Bad merch, bad company

Ordered the Vivohome 120" Window Door Awning Canopy. DON'T DO IT! This is a terrible product. The description leads one to believe this is high quality merchandise. It is not. It's all plastic except for some rails made of aluminum, which allows them to include "aluminum" prominently in the description. Don't be fooled by the 5 star reviews on their site. Look at Amazon. Many, many bad reviews. When I addressed the quality issue with Vivohome and ask that they pay to have me ship this back for a refund, they refused and offered me $20 to keep it. I had to pay over $25 to ship it to them. This company will never again receive an order from me.

25 augustus 2022
Beoordeeld met 3 van de 5 sterren

Customer service not great, product good

I ordered an ice maker. It arrived and was too large. I made arrangements to return and was given a return code. I paid shipping to return it and provided the tracking info to VivoHome. They couldn't understand the tracking, even though there were provided the link, a picture of the receipt and a spelling out tracking code. Then once they confirmed that they did receive (after I send proof they received) it took weeks for a refund. Eventually it all got resolved and the other product, an air purifier, works beautifully.

18 juli 2022
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Hello, Lori. We greatly appreciate you taking the time to write this review, as well as the information provided. We apologize for any inconvenience you may have experienced and appreciate the opportunity to serve you.

If you can any questions, please feel free to contact jack.li@vivohome.com.

Have a great day!

VIVOHOME MKT Team

Beoordeeld met 1 van de 5 sterren

Never get deliver direct home.

Never get deliver direct home. pickup at post office or Fed-Ex (So before you except the product open and Check your order) if brock product you refuse to except and RETURN TO SENDER. Take the pictures and keep the receipt.
If you order direct deliver to home they send you a broken product return by other customer and pin on you and offer $30.
I bought -$234.00 Cook Top June 6, 2022. Thanks God I always use Pay Pal got back my refund on July 1, 2022 and that's because I Use PayPal and PayPal look all avoidance and help me to my refund If PayPaI not there I 100% sure Vivohome rip-off me -$234.00 very easy.
Thanks PayPal Keeping the good honest work.

9 juli 2022
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Hello, Nauman. We greatly appreciate you taking the time to write this review, as well as the information provided. We apologize for any inconvenience you may have experienced and appreciate the opportunity to serve you.

If you can any questions, please feel free to contact jack.li@vivohome.com.

Have a great day!

VIVOHOME MKT Team

Beoordeeld met 5 van de 5 sterren

Happy customer

Very happy with vivo home products. I have many items. I have a small business in my home and the heat press and lift desk are amazing for my work. Friendly customer support and when I needed a new item it was sent right away. Look forward to more items.

25 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SO SHADY

SO SHADY. Don’t do it. They sent me a busted, bent, paint chipping off broken bird cage and then made it nearly impossible to return/get refunded. They avoided telling where/how I could return it despite me asking several times. Most frustrating, awful customer service. Took forever to be refunded. Complete and total waste of time.

31 maart 2022
Review zonder uitnodiging
Logo Vivohome

Antwoord van Vivohome

Hello, J G. We greatly appreciate you taking the time to write this review, as well as the information provided. We apologize for any inconvenience you may have experienced and appreciate the opportunity to serve you.

If you can any questions, please feel free to contact jack.li@vivohome.com.

Have a great day!

VIVOHOME MKT Team

Beoordeeld met 5 van de 5 sterren

Great online retailer.

I’ve order a few times from Vivohome and have always been very satisfied. My last purchase was a kitchen food scale. I love the sleek design and it’s small footprint. It takes up almost no space at all. Shipping was pretty fast to California, I think it was only 3 days.

24 maart 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer