VizuArts 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I came home to find my order from them I placed 12/9/2022! I totally forgot that I even ordered and didn’t get my product since it had been so long. The packing slip had the 2022 date, but fedex track... Toon meer

Beoordeeld met 5 van de 5 sterren

We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered 2 pictures for christmas during a buy one get one free offer on black friday, assuming that was plenty of time since the website said 4 to 7 days shipping. Didn't receive anything until dec 27... Toon meer

Bedrijfsgegevens

  1. Hobby's en handwerk

Informatie afkomstig van verschillende externe bronnen

Create Dazzling Art, One Diamond at a Time.


Contactgegevens

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ordered Nov 30th got the frame Dec 30th…

Ordered Nov 30th got the frame Dec 30th still waiting for the painting.

1 januari 2021
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Hi J, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Beoordeeld met 5 van de 5 sterren

Write A Review!! Of Course...

Thank You for your paintings..Yes they are helpful mind-wise health , time consumption health, calming health, and much more . The guys even like doing them. And they even like the personal pens. I didn't order any for them ....but I like mine. It's pretty . And personal. The light-up dimmer table helps at all times of the day or night. I really like your selection. Hey but if you come up with any on roller skating you got my buys.!! Thanks again. Will be back for more....from Shelter Cove CA. USA.

31 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Thank you so much for the wonderful feedback, Linine! We appreciate it!

Beoordeeld met 2 van de 5 sterren

I ordered 3 painting

I ordered 3 painting, the first one I did, I ran out of a certain number drill. So, I looked at my second painting which had the same number drills. I used those to complete my first painting. In the meantime I messaged Vizuarts about the situation telling them I'm gonna run out of this drill number for my second painting since I used them for first painting. They assured me they would send out this drill number. I'm still waiting. I finished the 3rd painting without issue. Now I'm about to finish 2nd painting but have not received the drill number that's going to be short..
Plus, some of the drills are smooth surface not DIAMOND shaped. Not gonna order from this company again.
Paintings do look nice when finished but they could be better.

31 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Blanca, we do not recommend using different colors from a different canvas so we can avoid shipping you the wrong colors and since the diamond beads come in different shapes depending on your choice when you placed your order. Please email us this concern and we'll try to help resolve this ASAP.

Beoordeeld met 1 van de 5 sterren

I still have not received my painting…

I still have not received my painting kit. It was shipped on11/30 and a month later I still haven’t received it!!!!
I would like a refund!

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi AS, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Beoordeeld met 2 van de 5 sterren

I haven't got it yet

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Gloria, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Beoordeeld met 5 van de 5 sterren

Nothing but happy!

I have been nothing but happy with Vizuarts. I get my orders quickly and have never had a problem. I highly recommend Vizuarts to anyone looking for Diamond art paintings.

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Thank you very much for the wonderful review, Elisa!

Beoordeeld met 5 van de 5 sterren

My daughter loved her diamond painting

My daughter loved her diamond painting. We ordered 3 more custom photos and hoping to see how they turn out!

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Thank you so much for the wonderful feedback, Nathan! Looking forward as to how your next kit will turn out!

Beoordeeld met 1 van de 5 sterren

Not happy

Not happy, still haven't received anything yet and it's been over a month 😠

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi there, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Beoordeeld met 1 van de 5 sterren

I m sorry for the bad review but I have…

I m sorry for the bad review but I have ordered my paintings on the 27th of November and I haven’t received them yet so I don’t know if I would have enjoyed them

30 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Catherine, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Beoordeeld met 5 van de 5 sterren

Very fun

Very fun! My two teens have done more than I have! We still have a ways to go. I didn't realize how tiny the pieces are and need a magnifying glass to read the legend! Perfect, fun project!

28 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

We're very glad to hear that your kids are loving the diamond painting kits, Teri. It is indeed fun so take your time!

Beoordeeld met 5 van de 5 sterren

Pleased with delivery and use

I actually received mine a week after I ordered it and was really pleased. Although with all of my Christmas decorations, I had to wait until after Christmas to get started. I have now worked on it the last couple of days and as soon as I get close to being done, I will be ordering another

28 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

We're happy to hear that, Sandy! Can't wait to ship your next order!

Beoordeeld met 4 van de 5 sterren

Good customer service kept me calm with…g

Good customer service kept me calm with the shipping delays. Grandkids trying to paint
before playing with new PlayStation! Very engaging project for kids of all ages !

27 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

We appreciate the feedback, Marsha! Glad to hear your grandkids are enjoying your diamond painting kit!

Beoordeeld met 1 van de 5 sterren

I ordered 2 pkg's in Nov

I ordered 2 pkg's in Nov. and now end of Dec and still waiting for them as they are in Vancouver BC. A friend waited just about 3 months to get hers hopefully I'll get them sooner. Looking forward to trying them but the shipping sure isn't the greatest or fastest. I'll be able to write something better once I get them they look great.
Just got my package, looking so forward to getting started on it, thanks for getting back to me, Lorna

27 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Lorna, we're sorry to hear that you order hasn't arrived yet. Please email us your concern along with your order number and we'll resolve this matter as soon as possible.

Beoordeeld met 2 van de 5 sterren

I have not gotten my purchase yet

I have not gotten my purchase yet, What gives?

27 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Dave, we'd be more than happy to check your order for you. Please email us your concern along with your order number. Thanks!

Beoordeeld met 5 van de 5 sterren

I am 80 years old and love spending my…

I am 80 years old and love spending my time with these projects. I have three to finish and I will be ordering more as soon as I am done with these. One thing I did notice is that the last batch I received, some of the bead packs have a lot of scraps in them. I have not experienced this before.

27 december 2020
Review zonder uitnodiging
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Antwoord van VizuArts

Hi Judy, thank you for addressing this matter to us. Can you please email us your concern along with photos of the matter? Many thanks!

Beoordeeld met 1 van de 5 sterren

Very disappointed in the product

Very disappointed in the product. In your advertising it showed large diamonds. When I opened my product they were tiny tiny diamonds which is no good for me. One of the colors there was over 3,000 pieces.

27 december 2020
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Hi Joanne, we're sorry to hear that it's not what you expected. However, you may return your order if you wish. To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it for it to be eligible for a refund. Buyer shoulders for shipping costs of returning. Once your return is received and inspected, we will notify you that we have received the item and if your return is approved or rejected.

If you're approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Please have the items sent to our return address below and reply with the tracking number of the returned order.

6320 S Sandhill Rd
Suite 5
Las Vegas, NV 89120

Thank you for considering VizuArts

Beoordeeld met 3 van de 5 sterren

Hi I'm happy to say I finally received…

Hi I'm happy to say I finally received my order it took some time but it arrived on Christmas eve just in time to make it under the tree it beautiful it will be my first with square diamond .
I like the little extra that came with it.
Thank you

25 december 2020
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

You're welcome, Yvette! By the way, we have an interesting article that you might be interested in regarding what to do with leftover diamond beads which can be found at https://vizuarts.com/blogs/news/what-to-do-with-leftover-diamond-painting-beads-20-fun-ideas?_pos=2&_sid=136e856b8&_ss=r

Beoordeeld met 1 van de 5 sterren

I can't get any one to contact me

I can't get any one to contact me. I placed an order, my grandchildren gave me a gift card, however, my credit card won't go through. I'm very concerned. There is no telephone number you can call.

25 december 2020
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

Hi Laurene, please email us your concern along with your order number at support@vizuarts.com and we'll resolve this matter ASAP.

Beoordeeld met 4 van de 5 sterren

Happy with service and packages

Shipping took over a month to Finland. We got all three pieces what we ordered and have started making the first one. Once I send email to customer service and got answer within 24 hours. Happy with service and packages.

25 december 2020
Review zonder uitnodiging
Logo VizuArts

Antwoord van VizuArts

We are grateful for the wonderful feedback, Merita! Enjoy your diamond painting!

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