I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Toon meer
Bedrijf heeft geantwoord
I had experienced with the email down. They took much time about 50 hours to resolved. My account even not bogger than 50GB. Why take so long. Poor technical and technology
Bedrijf heeft geantwoord
Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Contactgegevens
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service, went out of their way to assist me.
19 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Julie is quick to know what I need
Julie is quick to know what I need. and get it solve. Thank you Julie
19 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Kian,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Fu,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Yet More Lies and Scammy Tactics
So I have finally had enough of Vodien's dishonest and scammy style of operations, and moved my account to CLDY.
The timeline of their latest scammy behaviour is listed below:
27 Feb 2026: I receive an e-mail from a Rene Plateno, Business Development Specialist at Vodien (Singapore).
His e-mail reads:
We are reaching out with regard to the subject above. Please be advised that our mailValue plan is no longer offered to new customers, as we’ve transitioned to a new email platform. In light of this, we are reaching out to existing customer who are on the legacy platforms because we need to discuss the options in upgrading to the newer server to avoid service restrictions and interruptions.
Basing on your current usage, the recommended plan is:
Titan Email - Personal Plan - 2 Accounts Each license includes
5 GB Email Storage
Web & Mobile Apps
Calendar & Contacts
Email Forwarding & Alias
Upgrade cost:
3 years = $183.92
The plain English meaning of this e-mail from Rene Plateno is:
1. My existing e-mail plan will be phased out.
2. Rene Plateno has analysed my profile and would like me to buy a 3-year plan at $183.92.
I have NEVER bought ANY 3-year package from Vodien. ALL my e-mail renewals have only been on single-year basis. So I do not know where Rene Plateno found it fitting for me to buy a 3 year package at one go. Unless of course, he wants to maximise his commissions.
03 Mar 2026:
I replied:
Why is there no breakdown of the costs?
Why do you imply that I must renew for 3 years at one go?
I would appreciate a detailed breakdown of the "upgrade" you are proposing.
DO NOT trick me into upgrading for 3 years when I am not required to do that. I know you are after the commission.
04 Mar 2026:
He replies:
Thank you for your question. To straight the record right, we offer you a 3-year upfront charge because 15% discount is applied whereas the 1 year is only 5% discount and the 2 years is only $10% discount.
The Titan email is charge per mailbox so if per mailbox charge is:
$34.66 x 2 = $69.32 1 year
$65.40 x 2 = $130.80 2 years
$93 x 2 = $ = $186.00 3 years
Note: Those pricing above are discounted rate according as mentioned above.
Now, you have a remaining credit from your current plan which is $21.51 which will be applied accordingly. So, let me know which term you wish to take advantage so we can prepare the top up invoice.
16 Mar 2026:
He e-mails me again:
Good day.
We would like to follow up on this matter so we can proceed on the next step and do the migration accordingly.
Regards,
16 Mar 2026:
I use the Live Chat intending to actually sign up for the Titan e-mail plan because as per the e-mail from Rene Plateno I believed that MY EXISTING PLAN WILL BE PHASED OUT (which I found out about an hour later to be a complete lie). I used the Live Chat because I do not wish to deal with him. But somehow the agent I am chatting with still puts Rene Plateno on the Chat. I repeat my earlier assertion to him that he is dishonest but he denies it. I tell him in upper case that I do not wish to deal with him. He refuses to put another agent on the chat. For Vodien's benefit: This exchange is on record because I have the chat transcript.
I call the Hotline +65 6018 3544 and speak to a Mary. I tell her I want to sign up for one year of Titan as proposed by Rene Plateno. Mary wants to refer me to Rene Plateno. I tell her no, I do not want to talk to him. After some discussion Mary tells me that my existing plan WILL NOT be phased out. I am shocked at this revelation; that Rene Plateno has lied to me about my existing plan being phased out and almost deceiving me into signing up for a more expensive plan.
I demand that Mary transfer me to a supervisor. She puts me on hold. She comes back and says all the supervisors are in an "emergency meeting" (her exact words). I ask her to get one of them to e-mail me. She agrees and promises that I will get an e-mail before the end of business day.
No one e-mails me.
The next day I research my options to migrate my e-mail accounts. Shortly after noon I fill in a webform on the CLDY website. A few minutes later a representative from CLDY messages me at 1232hrs. We firm up a suitable e-mail package. By 1430hrs my e-mail accounts are ported over. In just 2 hours. No fuss. No lies.
16 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Chen,
Thank you for sharing your feedback.
We sincerely apologise for your experience, particularly the confusion around the plan information, the communication you received, and the difficulty in resolving your concerns through our support channels.
We understand how concerning this must have been, especially when clear and accurate information was expected. This does not reflect the standards of service we strive to provide, and your feedback is being taken seriously.
We would appreciate the opportunity to review this matter further. Please contact us at reviews@vodien.com with your account details so we can investigate and follow up accordingly.
Thank you for bringing this to our attention.
Kind regards,
Cathy T.
Online Experience Specialist
Live Chat is quick to respond
Live chat is quick to respond. For most cases able to resolve issue within 1 interaction.
17 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The online assistance I received from…Emmanuel
The online assistance I received from Emmanuel was fantastic. It was a very complicated inquiry regarding the setting up of a new domain name and the creation of a new website on a current hosting account without interfering with another website already located on the same hosting platform. the entire process took 1.5hours
16 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Paul,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Quick and professional
Quick and professional. This is why I use Vodien.
15 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Jeremy,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Nichole was very helpful
Nichole was very helpful. She not only solved the issue, but she also gave me sound advice on what I should do in future, to reduce external/third party dependency.
8 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Partha,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
VPS server keeps going down
VPS server keeps going down. We pay a premium but service levels are pathetic. No explanation, no service recovery, it is almost as though nothing happened. Very dissapointed with the experience. Beware before signing up with them.
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Zack,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the repeated downtime you’ve experienced with your VPS server. We understand how important stability and reliability are, especially when you are paying for a premium service, and we regret the frustration this situation has caused.
Your comments regarding the lack of updates, explanations, and service recovery following the incidents have been noted. This is not the level of service we aim to provide, and we take concerns like this seriously.
We would appreciate the opportunity to review your account and the incidents you’ve experienced in more detail. Please reach out to us at reviews@vodien.com with your account details and any related ticket references so our team can investigate and follow up accordingly.
Thank you for bringing this to our attention. Your feedback helps us improve our services and support processes.
Bern O.
Online Experience Specialist
Very good Domain management service
I've been using Vodien for a few years now for my domain names and DNS management. They are reasonably priced and their support is excellent. The support team is helpful and have never had any problem helping me with set up and management of the DNS settings.
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
12-Year Loyal Customer Betrayed: Coerced into a failing "Managed" VPS, trapped until 2027 with NO support and constant 8-hour outages.
I have been a loyal Vodien customer since 2013. I stayed through the acquisitions (Vodien and its parent company got sold a couple of times, giving them the benefit of the doubt, but I have never felt more betrayed and exploited by a service provider in my life.
Everything shifted when they prioritized sales over stability. I was coerced and pressured by their sales team into 'upgrading' to a Managed VPS back then. It was the single worst business decision I’ve ever made. For the last 6 months, my server has crashed or gone offline for 4 to 8 hours at a time—at least 8 separate times.
Here is the reality of 'Managed' service at Vodien:
Zero Accountability: They shortened their call-in hours specifically to dodge the flood of complaints about their failing servers.
The 'Loyalty' Tax: I am currently trapped. I paid upfront until April 2027 because I had faith in them, and now I am stuck watching my business suffer while they sit on my money.
Non-Existent Support: In today’s world, their service level is a joke. You aren't a client to them; you are a hostage.
The level of frustration and anger I feel cannot be put into words. I am counting down the days until I can escape this contract. If you value your uptime, your sanity, or your money, do not make the mistake I did. Stay far away from Vodien.
7 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for taking the time to share your feedback and for being a long-standing customer with Vodien since 2013.
We’re very sorry to hear about the difficulties you’ve experienced with your Managed VPS service and the frustration caused by the repeated outages and support concerns you described. We understand how critical uptime and reliable assistance are for running a business, and we regret the disruption this situation has caused.
Your comments regarding service stability, support availability, and your experience with the upgrade process have been noted. This is not the level of service we aim to provide, and we take feedback from long-term customers very seriously.
We would appreciate the opportunity to review your account and the incidents you mentioned in more detail so we can better understand what has occurred and explore how we can assist. Please reach out to us at reviews@vodien.com with your account details and any related ticket references so our team can investigate and follow up accordingly.
Thank you again for bringing this to our attention. Your feedback helps us identify areas where we need to improve our services and support processes.
Bern O.
Online Experience Specialist
SMTP Error resolved within minutes
Had to wait a little for an agent to attend to me but the wait was worth it as my issue was resolved in 1 interaction! Many thanks to Mr Roy!
6 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Wonderful experience with patience and…
Wonderful experience with patience and knowledgeable staffs.
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Derrick,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent technical support
I would like to commend the technical team of Vodien for always giving support and helping solve my issues.
5 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Junelyn,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Perfect solver Mark
Perfect solver Mark! patience and interactive
4 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Great Support from Merchael
Great support from Merchael who is knowledgeable in his role, guided and showed me what he has updated to solve my email spam issue.
3 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Elizabeth,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Needed help again as im Not able to…
Needed help again as im Not able to create additional login for my tech colleague. Mr Mark gave an alternative and all had been resolved. thank You, Mr Mark
1 maart 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Quek,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Experienced Customer Service John
Experienced Customer Service John. Patience is his virtue!
27 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Excellent and Great Service rendered by Geoff
Geoff have rendered his assistance so well and have been patience with me asking lots of questions about web hosting.
27 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Claudia,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The reviews listed here are lies…Vodien is a terrible choice.
The reviews listed here are lies because Vodien encourages customers to post positive reviews ONLY on positive customer support interactions. Vodien is NOT a good company to deal with, they do not get the basics of their DNS hosting correct and simple things like A records, MX records and TXT records do not work because behind the scenes their systems are all based on acquisitions, so they don't talk to each other. Updating a CheapDomains DNS record in the Vodien interface fails, EVERY TIME. Going through support leads to no progress quickly. It takes weeks to get anything done. If you're Australian - DO NOT USE VODIEN.
27 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Aaron,
Thank you for taking the time to share your feedback.
We are sorry to hear about the difficulties you experienced with our DNS services and support. We understand how frustrating it can be when technical issues take longer than expected to resolve. This is not the level of service we aim to provide, and we take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and assist further. Please contact us at reviews@vodien.com with your account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us improve our services.
Kind regards,
Cathy T.
Online Experience Specialist
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.