I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Toon meer
Bedrijf heeft geantwoord
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We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Toon meer
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I had experienced with the email down. They took much time about 50 hours to resolved. My account even not bogger than 50GB. Why take so long. Poor technical and technology
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Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Toon meer
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Bedrijfsgegevens
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The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Contactgegevens
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Uitstekend
2K reviews
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My issue was solved in 1 interaction
My issue was solved in 1 interaction! These guys are professional and helpful! Been with them for 13 years now since 2013 and they never disappoint!
26 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Dr. Jit Seng,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Service and efficiency
26 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Steve,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Technical Support
It makes a pleasant change when seeking technical advice to get attended to promptly and by an agent who has the technical knowledge to solve the problem. Well done Vodien
27 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Rob,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
It was very easy to get in touch with…
It was very easy to get in touch with customer service and communicate with the technical team. They responded promptly and resolved my issue quickly and efficiently.
25 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick access to online help.
Quick access to online help.
It was a real person and not a chatbot. They sorted my issue quickly and in one transaction.
22 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Steve,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick Respond
The support team was quick to respond to my issues, and very quickly resolved the matter.
22 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Ignatius,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
The support officer Cliff was helpful
Cliff was helpful and answered my questions.
19 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Paul,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Quick to help and solve problems.
Quick to help and solve problems.
18 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Great experience with online help, once I was connected.
My problem was I lost my password to get into an account. The online help seemed to be going in circles for a while until I was connected. From there on, it was a quick easy solution from a courteous knowledgeable agent.
18 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Peter,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
AVOID VODIEN AT ALL COSTS
I have been with Vodien for 6 years, and since that time i have experienced significant problems and issues with the normal functions of my website. The quality of service has been disgraceful undermining the my website in general.
I canceled my hosting yesterday February 12th and am owed 4 months. After communication with customer service i was told 3 months refund would be given but the person i was speaking too may not have the ability to read a calendar and was unable to give me a correct total of my refund but assured me in 24 hours i would receive the refund as it would be calculated by the dedicated team of muppets at Vodien.
After 48 hours an email arrives and No refund was offered and no further contact was returned, customer service is non existent, and customer relations are despicable.
Mysteriously your services at Vodien will make your site run slow, you can be guaranteed that your site will suddenly be infested with bots as the main game for Vodien is to get you to upgrade services in order to fix problems that only showed up when you switched to Vodien in the first place. A devious company that will screw you every chance they get.
BEWARE of fake positive reviews, this company should never have a rating over 1.0 the base line for the worst internet solutions there is online.
15 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Giuseppe,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience, particularly regarding the performance of your website and the concerns raised about your refund. We understand how frustrating this situation must have been, especially after your recent cancellation and the expectations set around the refund timeframe and amount.
This is certainly not the level of service we strive to deliver. We take concerns about billing accuracy, service reliability, and customer support very seriously, and we would like the opportunity to review your case thoroughly.
Please reach out to us at reviews@vodien.com with your account details and any relevant correspondence so we can investigate the matter further and provide clarification regarding your refund and service concerns.
Thank you again for bringing this to our attention. Your feedback is important and helps us improve our services.
Kind regards,
Cathy T.
Online Experience Specialist
Great support
Great speed and the person is patience and provided good advice and check on all the possible troubleshooting to help in our case
15 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Jason,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Email problems beyond my ability to fix…
I had email problems beyond my ability to fix. The Vodien agent identified the problem in the settings and made changes. Very efficient process on chat. Thank you.
12 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Eugene,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
fast respon ,helpful customer service…
fast respon ,helpful customer service ,easy to setle problem by customer helpful guide.
11 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Kind regards,
Cathy T.
Online Experience Specialist
Thank you Jeremiah
Thank you Jeremiah, He was patience and solve the issue.
9 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Les,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Rule is the one of best customer…
Rule is the one of best customer support within your team. Polite and helpfull. Take care of clients and solve problems very fast. A BIG THANK to Rule for the exccelent support.
From Reseller Eric Chen
6 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Eric,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
I purchased all of my services from…
I purchased all of my services from your company previously. Despite that, when I needed help, I was told I had to pay extra just to receive support.
This is extremely disappointing and unprofessional. Based on this experience alone, your service deserves 1 star. If my client had not already bought their domain and hosting through you, I would never choose your service again.
I work at an agency, and after this experience, I will actively advise my clients and professional network to never use your services. This kind of treatment is unacceptable.
5 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and the frustration caused when you sought assistance. We understand how disappointing it can feel to be asked about additional support options, particularly when you’ve previously purchased services with us and expected help to be readily available.
Your concerns regarding the support experience and its impact on your professional trust have been noted. This is not the experience we aim to provide, and we take feedback like this seriously.
We’d appreciate the opportunity to review what occurred and address your concerns further. Please reach out to us at reviews@vodien.com
with the relevant account details so we can investigate and follow up appropriately.
Thank you for bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Bern O.
Online Experience Specialist
Mark is really patient and assisted me…
Mark is really patient and assisted me with my queries. Really save my day.
4 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Abdul,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
The agent was spontanous and resolver…
The agent was spontanous and resolver the issue immediately.
4 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Mohd,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
Great service support from the support…
Great service support from the support team!
3 februari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Isaac,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Cathy T.
Online Experience Specialist
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