I used to run a virtual private server through Net Logistics, hosting about 30 sites which I had built, up to about 10 years ago. When Dreamscape bought both Net Logistics and Vodien, they consolidate... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have been with Vodien many years. Support have been excellence especially Mr Gedeon whom he assisted me this morning (I-25905547) with my outlook email settings. He have been very patience with noo... Toon meer
Bedrijf heeft geantwoord
I had experienced with the email down. They took much time about 50 hours to resolved. My account even not bogger than 50GB. Why take so long. Poor technical and technology
Bedrijf heeft geantwoord
Requested for assistance regarding some matters with FTP configuration and email issues after we migrated to a new custom server. The service respresentative, Jane, handles it professionally and is ab... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Contactgegevens
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Rogers,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Managed to resolve my issues with the support team
Managed to resolve my issues with the support staff online and not the AI virtual assistant.
A lot of issues raised, especially technical ones, need a support staff and not a virtual assistant. Information provided by virtual assistant can be found on web itself, does not need AI to answer.
20 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Jo,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Security issue
We would like to report an issue regarding an unauthorized subscription on our account.
It appears that someone used our account to log in and subscribed using another person’s credit card. We have already explained the situation in detail; however, the issue has still not been resolved.
Your support team advised us to proceed with a chargeback, but we do not understand why we are being asked to pay for a subscription that we did not authorize.
20 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Sangeeeth,
Thank you for taking the time to share your feedback. We acknowledge your concerns regarding the unauthorized subscription activity reported on your account and the ongoing difficulties you have experienced in resolving this matter. We understand how concerning this situation must be, particularly when it involves account security and billing.
We sincerely apologize for the inconvenience and frustration this has caused. This is not the experience we aim to provide, and we recognize the importance of addressing security-related concerns promptly and transparently.
To allow us to review this matter thoroughly, including the account activity, subscription details, and the guidance previously provided, we kindly ask that you contact us directly with your account information and any relevant case or reference numbers. You may reach our review support team at reviews@vodien.com so the appropriate team can investigate this issue in detail.
We appreciate you bringing this matter to our attention, as feedback such as yours helps us identify areas where improvements are needed. We hope to have the opportunity to review your case further and work toward an appropriate resolution.
Regards,
Bern O.
Online Experience Specialist
Saturday afternoon IT Support
Saturday afternoon, and they are on the ball with answers and fixing my issues. Hats off to these guys, I never ever had such positive experiences with IT support in my life.
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
John was patience and guided me step by…
John was patience and guided me step by step to resolve my issue.
Well done
15 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Mike,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
The process of verifying my identity…
The process of verifying my identity took just a couple of minutes! Thank you for your prompt response.
13 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Outlook 365 for Mac issues…
I had been going around in circles with a re-enter IMAP password on Outlook 365 for Mac. One interchange with Charlotte solved things, brilliant!
13 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Philip,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Fast, efficient resolution of issue
Fast response, issue resolved quickly, no problems.
10 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Geoff is a star
Geoff is a star! He was very professional and patient in helping me resolve issues with my email account.
9 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Bad service, bad customer experience, low professionalism
Have been a customer with Vodien for many years with webhosting and email hosting. Service levels has significantly dropped as compared to the earlier days.
Received an email from them on 10th Dec that there will be a maintenance upgrade between 15th Dec and 30th Jan and they cannot specify the date of migration, although they did specify the migration will be done outside of office hours (2000 hrs to 0759 hrs local time) and will last for a brief 30 min. Well, the migration started on 7th Jan at 1439 hrs and lasted for 22 hours. I contacted them via Live Chat and all they could do was give standardized replies which could not address my concerns.
Monitored their maintenance updates and after it was completed, I still could not log in to my Webmail and cPanel accounts. After contacting their Live Chat, I was then informed that the URL has changed. Talk about good service - if I had not asked them, I would have continued to use my old URL and wonder why the maintenance has not been completed.
This experience is very upsetting and disappointing. Vodien - which was synonymous with fantastic uptime, great customer service and excellent professionalism - is no longer the same Vodien as yesteryears.
Hope Vodien can buck up and get their house in order. After all, reputation is extremely important in this field of business.
8 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello weeming,
Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear about the experience you had during the recent maintenance and migration, especially given your many years of trust in Vodien’s web and email hosting services.
We understand your frustration regarding the unexpected timing and extended duration of the migration, as well as the disruption caused by being unable to access Webmail and cPanel afterward. We also acknowledge your concern around the lack of proactive communication, particularly in relation to the URL change, and how this added to the inconvenience you experienced. This is certainly not the level of service or professionalism we aim to provide.
Your feedback about the standardised responses you received via Live Chat is also noted. We recognise how important it is for our support teams to provide clear, accurate, and situation-specific assistance, especially during critical service-impacting events.
We take comments like yours very seriously, as they help us identify gaps in our processes and communication. Our team would like the opportunity to review your case in more detail so we can better understand what happened and work toward improving our services moving forward.
If you’re open to it, please reach out to us at reviews@vodien.com with your domain name or account details, and we will ensure this is investigated further.
Once again, we sincerely apologise for the inconvenience and disappointment caused. We appreciate your honest feedback and hope to have the chance to regain your confidence.
Kind regards,
Bern O.
Online Experience Specialist
Junmar and Donnalou were great in…
Junmar and Donnalou were great in solving my problems. Thank you.
8 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Brian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Resolved my cPanel security access…
Resolved my cPanel security access issue in one interaction. :)
6 januari 2026
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Garry,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Problem solved!
Had a couple of domains to renewal but as I am new to how things work, Maulene was very helpful and walked me through the process. There's also a change in domain names and we arrived at how to migrate without to new domain name without losing legacy domain email traffic. Many thanks Maulene!
29 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Dominic,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Humanity wins again! After my initial frustration with the…
After my initial frustration with the limited questions on the chatbot menu, the live agent came on and quickly resolved things. Thank you.
26 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Larry,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Lawrence was just amazing
Lawrence was just amazing. He was patient and went through the problems with me. He referred the matter to the Team to update. Great Service. Thank you
23 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Jenneke,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Everything was resolved in a friendly
Everything was resolved in a friendly, courteous and effective way. A great customer experience!
22 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Peter,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Good Help gets the job done
I've had quite a few sites registered via Vodien and with everything done on line it sometimes is difficult to understand. But this time I had to transfer a Domain name. The help I got made the process run smoothly. Merry Christmas to you all and have a SAFE New Year
10 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Nick,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Quick and accurate support!
Charlotte guided me step by step when I had a problem accessing my Cpanel account. Got it all resolved in less than 10 minutes! Thank you!
19 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Ping,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
Ticket: I-23623309
Ticket: I-23623309
Gedeon was a very patient and knowledgeable. He managed to resolve my company domain and my company emails can running very well now. Appreciate of his great job.
18 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hello Esther,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Neil helped to validate my registrant…
Neil helped to validate my registrant email address when I had difficulty doing. He was helpful and assuring throughout.
19 december 2025
Review zonder uitnodiging
Antwoord van Vodien Internet Solutions Pte Ltd
Hi Boon,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.