Phone call was a bit painful (bad line) but a flatbed was on its way quick enough. I'd managed to drag my car to motorway services and paid for parking because past experience with "premium" breakdown... Toon meer
Bedrijf heeft geantwoord
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Was overall good but did not help that the young man was only one on recovery so quite a wait and as did not have address of garage was not going to put job in, however if I had it then would be le... Toon meer
Bedrijf heeft geantwoord
They were brilliant!! Came out within the hour to a festival campsite and fixed an unusual problem on my camper van!! Would 100% recommend!!
Bedrijf heeft geantwoord
Excellent Service. Glen (engineer) arrived a bit earlier than the ETA and in a very friendly manner soon identified & sorted out the problem enabling us to get on our way home. In addition to fix... Toon meer
Bedrijf heeft geantwoord
4,7
Uitstekend
229 reviews
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Heeft 83% van zijn negatieve reviews beantwoord
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Very disappointed
First of all it doesn’t deserve a 1star , iam really disappointed in the service we got , at the beginning I mentioned my situation and what service we wanted everything was agreed to they told us the waiting time we agreed to everything also told tgem tht I have a toddler and requested for priority the agreed and said we would be thn when the recovery comes he was mentioned to a different location to where we were waiting and said he would not be able to tow my car and to take us to our destination and he was mentioned a different situation and told us to ring bck to the customer service he left without us and we had to arrange our own transportation this was midnight ,
7 januari 2026
Review zonder uitnodiging
Antwoord van Vrcr
We are sorry that you was disappointed with the service, we understand that this was a frustrated situation for your selves . Afterview reviewing the context of this job it seems there was a mix up of information between all parties
We had an excellent experience with…
We had an excellent experience with this service whilst travelling abroad in the UK. The consistent communication + kind staff made our tricky situation much easier.
4 januari 2026
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating as a small company we really do appreciate this. We are pleased that your overall experience with your brake down was excellent from the beginning to the end and for us communication is paramount and we pleased that you found our staff was kind and we assisted with your sticky situation.
Great service throughout
Great service throughout, from my initial phone call to a the technician providing home start. Excellent communication and the technician was friendly, professional and knowledgeable. First class service! Thank you.
2 januari 2026
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating we as always really do appreciate this. We are glad that you found our technician friendly, professional, knowledgeable and we are glad that you commination was paramount throughout the process and thank you for your kind review.
Excellent communication regarding the…
Excellent communication regarding the recovery process. Recovery driver,arrived earlier than expected which was great and was efficient and polite. Great service
5 januari 2026
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time and giving VRCR a five star review. We are glad that you had a overall excellent experience and that our customer service was efficient and that we are please we supplied a great recovery service. Thank you !
Excellent Service
I called in a panic, when my car wouldn't start this morning. Phoned the breakdown company who took my details. 10 minutes later I got a message with an estimated time, then when they were 10 minute late I got a further message explaining - I cannot fault the service. The technician when he arrived was friendly, reassuring, got the details and proceeded to work on my car and get me on my way. He even offered advice on next steps which was appreciated. Honestly no complaints, it was far less stressful then I imagined something like this would be. I will certainly be renewing my breakdown cover with them.
2 januari 2026
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some time to give VRCR a five star rating as a company we really do appreciate this. We are sorry to read that you was in a panic as there is nothing worse then breaking down. We are happy that you found our technician reassuring, helpful with future advise and thank you for your kind words that you could not fault the service we provided
I can highly recommend VRCR Company
I can highly recommend VRCR Company. After my car broke down in Exeter and no local repair was possible, my vehicle was taken to their workshop in Sheffield.
The team was consistently kind, caring, and very professional. Several solutions were carefully considered, everything was clearly explained, and my safety was always the top priority. I was even supported with booking a hotel, which helped make a very stressful situation calm and well organized.
The towing service, garage and repair was completed to my full satisfaction. An exceptionally reliable service with genuine humanity.
26 september 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for giving VRCR a five star rating we really do appreciate this. Thank you for your kind review and we are happy that your recovery was exceptionally from start to finish the recovery possess.
The recovery driver was very helpful…
The recovery driver was very helpful and easy to get along with couldnt have done enough to help me getting my bike to the garage ++++++++
19 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time to give VRCR a five star rating - we really do appreciate this. We are glad to here that you found our driver helpful we try our very best to be professional and make the recovery stress free for our customers.
Really good service
Really good service. The recovery guy has been with me within 2 hours. Good talk and professionals.
18 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time to give VRCR a five star rating we really do appreciate this. We try our best to meet the ETA we are glad that you found our driver professional and communicated with you.
Great from start to finish
Great from start to finish, got to me within the hour, happy to chat on the recovery journey itself, thorough with the car in the flat bed, would happily use again
16 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time to give VRCR a five star rating as always we really do appreciate customers feed back. We are glad to here that you was happy with the service that we provided and thank you for saying that you would use VRCR again.
Flat tyre
The young man who came to assist me was polite,helpful and reassuring(these qualities are very important to me as I am an elderly lady and not very technical). I this young went above and beyond his duties to make sure I understood what was and had happened to my car. He also made sure I was safe. Thankyou.
17 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time and giving VRCR as five star review, really do appreciate this. We are glad to here that you found our driver polite and that they went above and beyond and that your safety was paramount. Thank you for your kind words.
Very professional
Very professional; polite and understanding. From start to finish talked through every element to alleviate concerns.
10 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
We are thrilled you found our team professional, understanding, and helpful throughout the entire process, thank you for the review
Friendly, professional service
Was recovered recently by VRCR on behalf of my breakdown provider. Tracking was easy, driver was super friendly & helpful. Would highly recommend & would use again outside of my insurance/breakdown company!
10 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
We're delighted to hear your recovery was smooth, that the tracking was easy, and that our driver was super friendly and helpful
Excellent service
Excellent service. Did the job in a timely manner.
1 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for the excellent feedback we proud our team provided timely service
Excellent service
Excellent service! The recovery driver made me feel very relaxed in what was an extremely stressful situation. I would want him to be the person rescuing me in the future if needed. I couldn’t believe how quickly everything was sorted. Thank you
2 december 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time and giving VRCR a five star rating as always we really do appreciate this. We are glad that we able to make the process run smoothly and we are happy that the breakdown issue got sorted quickly for you. Thank you for your kind words regarding our driver.
Excellent from start to finish
Excellent from start to finish. VRCR were fantastic they made a stressful situation very easy for me and the dog! The recovery driver was such lovely gentleman and I would want him to rescue me every time. Perfect company and staff highly recommend them.five star
30 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time to give VRCR as five star rating as always we really do appreciate this. We are happy to here that VRCR made your situation stress free and we glad that you was happy that you found our driver professional and lovely. Its also very kind of you to think our company is perfect and that you would highly recommend us. Thank you!
100% Professional Company.
VRCR came out to me on 27/11/25. I had problem at the Northbound M1 Trowell Services. The breakdown man Josh kept me updated with his eta. I could also track the location.
I had to contact the main office a few days after to ask for the vehicle number of the recovery truck as I needed it for the appeal against a parking fine and Jordan couldn't have been more helpful. So, the aftercare is as good as their main care.
27 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating, we really do appreciate this. We are glad that you was update through out the process and been able to track our recovery vehicles give you reassurance that someone is on their way to assist you. We are also glad that you found our aftercare helpful and good, again we really do appreciate you review
Glenn was a really lovely man
Glenn was a really lovely man. Eased my stresses instantly and really brightened up a rubbish situation.
28 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time and giving VRCR a five star rating. Thank you for your kind words regarding our driver. We are glad that you found our customer service very good and professional and we do aim to make the breakdown process go smoothly as possible.
Almost 50 mins earlier than eta.
Almost 50 mins earlier than eta.
On the road sharpish.
27 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating, we really do appreciate this. We are glad that you was happy that we met the ETA well with in the time frame as there is nothing more stressful waiting for hours for a recovery truck/service van when you have broken down.
Very good service they have thank you
26 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time and giving VRCR a five star rating we really do appreciate this. We are glad that you you found our overall service was very good.
Very knowledgeable staff that were able…
Very knowledgeable staff that were able to meet my needs and expectations. A special mention to the recovery driver who was there in extra quick time and was very friendly and able to answer all my concerns in a very knowledgeable way.
21 november 2025
Review zonder uitnodiging
Antwoord van Vrcr
Thank you for sparing your free time and giving VRCR as five star rating we really do appreciate this . We are glad that we was within the ETA as there is nothing more stressful when are you have broken down. We are very pleased that the you found our driver knowledgeable and able to answers your questions. We glad that you found our driver friendly we try our best with our customer services.
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