Waggy Reviews 

I ordered 3 of the waggy dogs from Kiro Bands for $19.99 each. There was a mystery box for an additional $24.99 added to my order which I did not ask for. My credit card was charged on December 1, 2025.
I kept checking the shipping status which showed a shipping label was created on December 6, I kept checking and it kept showing waiting for product to pick up.
I emailed the support team and finally got a response that they would ship immediately.
I went on line December 14 and found that the whole thing was a scam I emailed the support team on Dec 15 to cancel the order. I also called my credit card company and reported the scam I opened a claim with them for the two charges on my card. I received and email the following day from the scammers and was told that it was too late to cancel the order, because it had shipped. I got the package the next day with cheap Chinese made toy dogs that are nothing like the fake add. I received another email from the support team with Kiro Brands letting me know that both charges on my credit card were being refunded. I got an email from my bank on the 18th showing the claims were closed and the money was sent back. I still have these 3 cheap fake dogs. I inquired about how to send them back. I received a response on December 22 with an address to China and to insure the package at 10 pounds. The weight of the original package is less than a pound. I responded that I am not going to pay for shipping to China. I noticed that shortly after the original purchase that the add never shows on you tube. My Norton antivirus blocks the sight as an e-scam company.

I ordered 3X Waggy's they added a 'Mystery Box" and charged my bank card, but never e-mailed me delivery info!
$80 up in smoke!

I have taken THREE of their questionnaires and each returning letter is dated the exact same date as the first one. DO NOT USE WAGGY - they will take your money, not deliver proper dated letters and you will NOT receive a refund.

Their ESA letter does not hold up to scrutiny. The therapist who writes it has a legit license but has a voice mail greeting that says she doesn’t speak to landlords and any requests must be done through “your portal”
My landlord asked me if I can obtain an ESA from someone else and WAGGY claims their 100% guarantee is that you would not be rejected from obtaining an ESA.

There is no way a person can follow the directions on the Waggie collar that secures the collar. So we had to figure out a way as our dog kept losing it.
The products works but only for about 3-4 months so don’t buy the hype about it lasting 6 months.

The process was easy. Answering the questions took about 15 minutes. I received my documents the next day via email. I submitted it to the leasing company we applied to and the paperwork was accepted by the leasing management firm within 24 hours. No issues! Very happy and it saved my husband and I from paying a $300 pet deposit and pet rent. Thank you!

Don’t waste your money. I did! Bought the Waggie collar for my dog as he had convulsions with an insecticidal collar and drops. I was so disappointed. Put the collar on him at the end of August. Beginning of October the dog groomer said he had lots of ticks. Now his hair is short I can find them and pick them off. He has had the collar on for only 2 months! I picked 10 ticks of him yesterday and today.
I wrote to Waggie. This was their reply ....
“ Thank you for contacting Winkflo's support.
Waggie is all-natural and has no added chemicals so it cannot be avoided especially if your area is heavily infested with tick and fleas”
So, only of use if you live in an area with NO ticks or fleas ! That makes sense ... not!

Beware- Scammers, ordered a back seat dog cover. Never received one, no one to call, no way to refund my money. This company is terrible.

They are a predatory company that has abhorrent customer service skills. They stole my money and refused to give me a refund when I wasn't happy. I am getting a lawyer involved, as they falsely advertised to me.

If you actually DO have a service or emotional support animal, you would not need this website at all.

I don’t even want to give 1 star! My letter was denied by the apartment complex and they won't refund me. I have emailed them several times and they are rude and then stopped responding. I have opened a claim with BBB and they have yet to respond. Don’t do it!

I believed that Waggy was a reputable company and they delivered what they promised: an ESA letter from an accredited therapist. I do have real conditions and previously diagnosed with ADA disabilities. I was not just trying to get an ESA letter to avoid paying fees. I got an ESA letter to confirm the validity of my dog and how much he means to me and helps me with my conditions and Waggy gave me an incredibly fast turnaround and prompt service without overcharging me and also tied me in with a therapist in the area. Thank you, Waggy!

If you are so desperate as to use a company as horrible as Waggy pet, try typing something up in your basement first. You have a higher chance of that actually working....By the way, they dont send out letters anymore -- and also, customer service through their website sends out no reply emails....So you can't have a discussion with them. Its only one way communication.

Stay far FAR away, unless you like to throw away money. My landlord laughed at how bad this letter was...

BEWARE! Please don't waste your money. This company is a scam. My apartment wouldn't accept my letter and the "doctor" they gave me was registered in a fake address in a fake town in my state. Luckily I paid via credit card so I could dispute the charge.

I would HIGHLY recommend not using them. My letter was denied by my apartment and they won't refund me. Even though there's a "money back guarantee".

This is a real reviewPlease do not waste your money with this company.It all sounds sweet and good to go until you get your actual letter and when the landlord needs to contact someone to verify there is not a provider that they can speak to in your letter will be rejected they give you all this information about how you Call the HUD but that is not effective when you are going through the process please save every dollar that you thought about spending on this terrible website

waggy.pet is the biggest well organized scam website.
It may look real and some people will get away with it. But scam will come out and if you got away once with fake ESA (emotional assistance animal) letters it will hunt you for the rest of your life because I reported this company to all institutions. Remember it was your choice because you bought yourself ESA letter to get away from housing fees, travel fees, flying fees and all guaranties.
Person bringing fake ESA letter from this web page or other has no human skills and should not own a pet in the first place.
the very real looking ESA letter brings so much harm for people with real disabilities, for people with allergies, agonies, landlords, management companies, disrespect to medical community.
It takes years to write laws but seconds to buy letter from waggy.pet.
I hope this message will get around the World and will get attention to the right hands and it helps to end fake ESA letter mania.
I write for all people with disabilities because they would pay the world to see, to smell, to walk , speak, not to worry what challenges one might face today and tomorrow. BUT some can buy disability for $99 in seconds.
I purchased ESA letteron April 14, 2021 4:15am.
from waggy.pet just to proof how broken the system is and people get away with it.
in less than 15 min from start to end, received fake ESA letter in to my email.
By answering 30 self evaluation questions online , I received ESA letter with real licensed doctors signature from Kandi Morris; I never seen in my life and licensed in TEXAS LPC#79357, Oklahoma and other states LPC #6584, LPC#2018009765, #LPC #PC010528, LPC#8383 for the dog MIKO that I don’t have and disability that I don’t have that is approved by ADA and even better protected by Fair housing laws.
ESA letter law needs to change not today but tomorrow because disabled community is in danger and abused by people providing fake ESA letters.
If you are in similar situation call your local HUD office and report as many places as you can to spread the message and get to the right people to change the laws.
Keep in mind there is a long list of web pages that provide the fake ESA letters and I will do everything it take because my bling cousin CANT but I CAN.
My review is supported with fake ESA letter purchased at waggy.pet, treatment letter received in my email, unbelievable support well organize crime responses, even the response from license LPC Kandi Morris.
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Utterly disgraceful company to work with. They take your money and don’t provide what they say they will. I will be reporting them to the BBB and my card company. They come up with a ‘covid’ excuse for not answering phone calls or calling back. Do not buy from this company!!! Scam. They need to be shut down

Totally useless letters they provide. Don’t waste your money on these scammers

I odered a dog harness and never got it.I needed it and lost my money i dont have to lose