Paul installed our new phone system on our 2 sites last month. He was extremely professional, respectful, helpful and friendly. He made the whole process fuss free and there was minimal dist... Toon meer
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Lees wat reviewers zeggen
The project co-ordination team were very responsive to my queries and concerns. The attention to detail to ensure that our switch over from BT went smoothly, was very impressive. The installation te... Toon meer
Gareth has been super helpful in getting changes for our users sorted, helping us to reassign licenses and get everything set up without a hitch. Thanks Gareth for your help!!
We were having issues within our workplace with wifi signal. The company came and surveyed our current equipment and completed a full wifi upgrade throughout a large building. They listened to what we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading telecommunications business with offices in Bristol, Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
Contactgegevens
Verenigd Koninkrijk
- wales-west.scgconnected.co.uk
4,9
Uitstekend
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Detailed support
Liz's support was detailed and accurate as ever. She helped walk us through our issues and got us back up and running when we re struggling with file access issues.
5 januari 2026
Review zonder uitnodiging
Luke was very helpful and gave a clear…
Luke was very helpful and gave a clear explanation of options.
5 januari 2026
Review zonder uitnodiging
Prompt response and issue sorted
2 januari 2026
Excellent Service from Matt
Excellent Service from Matt. Efficient and proactive. Enabled my phone to keep working while resolving the issues. I could not be happier!
18 december 2025
Really good service from Luke at SCG…
Really good service from Luke at SCG and also Dave who answered the phone to try and help. Thank you!
17 december 2025
Review zonder uitnodiging
Thank you Ashley at SCG
A big thank you to Ashley for all his help. Ashley is very knowledgeable and personable.
12 december 2025
Paula and Sean were a delight to work…
Paula and Sean were a delight to work with during the installation of our new phone system. They both were friendly and knowledgeable making the transition seamless.
Diolch yn fawr
15 december 2025
Review zonder uitnodiging
New App Needed
My issue was dealt with quickly over the phone in a clear and professional manner.
17 december 2025
Excellent service from Paul Palmer
Excellent service from Paul Palmer. Went through every stage of the installation and ensured everyone was set up and all equipment was working before leaving.
16 december 2025
Review zonder uitnodiging
Very professional service.
Not a straight forward install for us from the start (moving from BT) but SCG have made life a much easier during this period. Initial install was hassle free, equipment was sent on time and was plug & play. 2nd install was for cable routing. Jamie turned up and he's brilliant. Very professional and knowledgable. He installed all the cabling ready for the access point delivery. We look forward to completion soon. Excellent service all round.
16 december 2025
Review zonder uitnodiging
So impressed with the customer service…
So impressed with the customer service I received today
My internet was down it took 1 telephone call a quick response with an engineer ringing back who fixed the problem immediately
Many other firms should use this model
15 december 2025
Lauren - Project Co-ordinator
Lauren, our Project Co-ordinator has genuinely been a breathe of fresh air!! She is polite, efficient and friendly. I have not had to chase anything, she has been checking in with me and updating me as things happen. Thank you so much Lauren!
15 december 2025
Review zonder uitnodiging
Top Class Service!
Sean was straightforward, a pleasure to deal with and got the job done with causing any disturbance to the office - Thank you Sean, top man!
2 december 2025
Review zonder uitnodiging
Jamie was fantastic
Jamie was fantastic. He explained everything clearly and we went through all the different scenarios I could think of!
12 december 2025
Review zonder uitnodiging
SCG perfect install
The engineer Tim, was so professional and installed the equipment in a timely manner and left it very neat and tidy
Would recommend them for your installs
11 december 2025
Good
Tim was knowledgeable, polite & able to resolve our ongoing issues, he took his time to understand our set-up & ensure we were fully happy with the work he had done before leaving.
We have requested Tim to return & improve our current system.
10 december 2025
quick response and resolution
It was a very straight forward and seamless process.
Got a quick response and the issue was immediately resolved
10 december 2025
Review zonder uitnodiging
Speedy response
Issue resolved very quickly and professionally by Gareth, despite the short notice requested for the turnaround.
5 december 2025
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