Paul installed our new phone system on our 2 sites last month. He was extremely professional, respectful, helpful and friendly. He made the whole process fuss free and there was minimal dist... Toon meer
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The project co-ordination team were very responsive to my queries and concerns. The attention to detail to ensure that our switch over from BT went smoothly, was very impressive. The installation te... Toon meer
Gareth has been super helpful in getting changes for our users sorted, helping us to reassign licenses and get everything set up without a hitch. Thanks Gareth for your help!!
We were having issues within our workplace with wifi signal. The company came and surveyed our current equipment and completed a full wifi upgrade throughout a large building. They listened to what we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading telecommunications business with offices in Bristol, Cardiff and Hereford - covering Wales & the West of England. Whether you need a cloud-based or premise telephone system, business mobiles, business broadband or lines and calls we’d love to speak to you. We’re passionate about new technology and how it can help businesses and organisations flourish and grow. Connectivity, mobiles, systems and lines are just the start. We’re here to support your telecommunications right across your business, keeping you up to date with the latest trends and technology and future-proofing your business. We can help you with: ✔ Scalable, bespoke telecom services which support company growth. ✔ Innovative technology to enhance your customer's experience. ✔ Feature rich cloud-based phone systems. ✔ Multiple site connections and unified communications. ✔ Excellent customer service with our qualified, in house engineering team. We always like the opportunity to meet up and understand your telecom setup, whilst hopefully offering you some cost savings and improvements to the service you currently have. Visit our website, fill out form and we can call you back, or start a live chat. Alternatively you can call us on 02920 365 200 or 01432 367 188.
Contactgegevens
Verenigd Koninkrijk
- wales-west.scgconnected.co.uk
4,9
Uitstekend
1K reviews
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Helpful and Friendly staff
Helpful and Friendly staff who were able to help with a phone number re-direct.
9 maart 2026
Review zonder uitnodiging
Great Service
We have been with SCG now for 2 years after transferring from BT. From the initial consultation with Ashley we have received excellent service. We recently had cause to request an engineer to call to our premises to rectify a small problem with one of our handsets. Paul was really helpful and also did an excellent job of tidying up what looked like spaghetti junction under my desk. Great service and really helpful staff. Ticket Reference 3103276
5 februari 2026
Review zonder uitnodiging
Can't complain about that service.
I noticed the Internet wasn't working so, phoned SCG. Amir said a problem had been reported & they would contact me as soon as there was an update. I put the phone down & the green light came on! Can't complain about that service!
6 maart 2026
Excellent customer service
Excellent customer service. We have asked to make a number of minor adjustments to our recently installed system and each time they were completed very quickly.
6 maart 2026
Very good service from Tim at SCG very…
Very good service from Tim at SCG very helpful and really explained how to use the phones well.
4 maart 2026
Review zonder uitnodiging
Luke and Paula are great
Luke and Paula are great. They do everything they can to support our needs.
2 maart 2026
The young man we spoke to about our…
The young man we spoke to about our apparent phone line issues was very helpful and as promised phoned us back very soon after our initial call to advise that everything was working. Apparently the issues we were experiencing were not linked to SCG.
27 februari 2026
Liz is always happy to help
Liz is always happy to help, always has a smile and nothing is ever too much! We'd be lost without her!
26 februari 2026
Review zonder uitnodiging
Great Service!
Great, speedy and efficient service from Gareth. Issue identified and dealt with all within 24 hours, friendly and clear communication. Can't fault it at all.
24 februari 2026
I had a quick response on both accounts…
I had a quick response on both accounts and within a few hours today, great work Luke.
23 februari 2026
Easy as can be!
Challenged Luke with completely changing our phone system and he did everything that was asked within a few hours. Great service.
20 februari 2026
Review zonder uitnodiging
Gareth was great
Gareth was great. Kept me totally updated and was very quick to make amendments and call back to see if it was now all OK. Very happy with Gareth and would be happy to work with him again.
20 februari 2026
Thanks for your rapid support
Thanks for your rapid support, helping me to solve my problem! Matt was great and quickly resolved my issue.
Thanks
17 februari 2026
great knowlegde and really enthusiastic…
great knowlegde and really enthusiastic - happy to help always. thanks Gareth
16 februari 2026
Sean was great in sorting the issue we…
Sean was great in sorting the issue we had with the router. He swapped it for a new one and explained the issues and how it is all now resolved.
Thank you for your help!
13 februari 2026
Review zonder uitnodiging
Great service
I Have found the service friendly and efficient when I have needed help with any updates and concerns. Very supportive!
12 februari 2026
Review zonder uitnodiging
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