SCG Wales & West Reviews 

Really happy with the service :)
Always keen to help, polite and really fast to resolve any issue .

Arrived super quickly to our offices in Leominster, and the internet and telephones where back on. No mess, no confusion just professional work, 1st class job

Very helpful, courteous and prompt.

Extremely helpful operative providing clear instructions on how to use the phone system.

Whenever there is a query or request it's always dealt with efficiently. The customer service is excellent.
Ref:-3190857

Very pleased with our dealings with SCG. Getting this project over the line has been slow and there have been bumps in the road with our previous supplier but SCG have been patient and have helped the whole way through. Having taken on the task of porting us over, they have kept us fully informed at each stage. We now have our new system installed and we are really pleased with it. It is simple and intuitive. The installation was trouble free and the training was good. Very pleased.

Gareth our SCG telecoms engineer quickly updated our voicemail message and overall call routing, first time without issues - a great service.

Super easy to deal with Gareth and made all alterations as requested

We have had a new Evonex system installed.
Archie came to site to set up and oversee everything and despite quite a lot of programming hurdles encountered and many questions, he worked through in a calm and reassuring manner.
He has been on hand since for any queries.
Harvey also deserves a mention as he has managed the project and kept me updated throughout.

Liz provided excellent training on the Evonex phone system. She was knowledgeable, patient, and went the extra mile by showing us additional features we weren't aware of. She was highly professional throughout and even booked a follow-up call to check how we were getting on.

Very helpful and knowledgeable project team; while implementing the Evonex telephony system within my company I felt supported throughout the whole process. Response times could be slow at times, but usually fairly quick to get back once chased.

Very helpful staff member with a friendly demeanour and spoke clear English.

Really professional and helped us get everything set up and sorted with ease. Thank you.
Spent time talking through what we needed to do.

I had fantastic service all queries sorted straight away superb

I contacted them with a query and they answered me in the same morning I asked. That is excellent customer service.

Had a new phone service installed at our office.

Rachel helped ensure everything was prepped before install, ensuring our needs were understood and met.

Tim was great on the day, ensuring all issues were resolved as they arose and making the team feel at ease during the transition.

The whole process was smooth, and so far there have been no issues.

Recently had Sean to update our system and do some training - excellent! Thank you Sean.

Prompt,courteous,and respectful. Sean took the time to answer my questions in an appropriate manner. Nothing was to much trouble for him. He relayed the information min a clear concise manner.

Good communication, kept me up to date with progress of the order