I had an outstanding experience with World Panel World! They delivered everything ahead of schedule, and their communication via WhatsApp was fantastic—they responded so quickly. When one piece arrive... Toon meer
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Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit). Our panelling always gets so m... Toon meer
Bedrijf heeft geantwoord
Considering I had never panelled before or done any form of DIY or decorating, Wall Panels World’s tongue and groove panelling was so easy to put up. The quality of the product was great and the servi... Toon meer
Bedrijf heeft geantwoord
Very poor unreliable company. Was promised delivery of wall panels within 5 working days. After 2 weeks, only half the order arrived at a time much later than the sms suggested (about 7pm). I was tol... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free delivery across our entire range of MDF and PVC wall panelling options. Choose us today and receive your order within a week.
Contactgegevens
Unit 24 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, Verenigd Koninkrijk
- 0121 661 1500
- sales@wallpanelsworld.co.uk
- wallpanelsworld.co.uk
3,7
Gemiddeld
46 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I ordered 28 lengths of Mdf moulding…
I ordered 28 lengths of Mdf moulding @£5.49 a length order received ok, however I had miscalculated and required another 3 lengths, when placing the order online 11 days Iater I was quoted £10.82 for exactly the same.
I emailed and explained the situation and to check if it was an error on the website but no the price had gone up by over 90%.
Yes it was my error and prices go up but an increase of over 90%, make sure you order enough or you could get robbed too.
5 juni 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for your feedback. We understand your concern regarding the price difference.
While we do our best to keep pricing consistent, costs can fluctuate due to supplier changes, raw material availability and production overheads. That said, we recognise how frustrating it can be to see a significant price difference over a short period, especially when ordering additional items for the same project.
We’re currently reviewing our pricing processes to ensure they remain fair and transparent. We’re always happy to discuss individual cases, so if you'd like to speak further with our team, please don’t hesitate to get in touch.
Failed delivery waiting 16 days to arrive
When I finally recieve my order ill let you know the quality placed order 2nd June, they scheduled delivery 9th June early afternoon so booked half a day off, eta then updated during the day to between 6-8pm on the evening to then get an update at 7pm that it failed and they will be in contact, which I heard nothing so called them late morning the next day, turns out my order didn't make it onto the van and some of it wasn't machined, they then said it would arrive later that week. Just had an update to tell me it won't arrive until the 18th June. So 16 days since ordering that's if it actually shows up this time. Let's hope the quality is worth the wait. Can't say ill use them again ill stick to b&q/wickes next time.
12 juni 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
We’re truly sorry to hear about your experience and completely understand your frustration. We know how valuable your time is and we sincerely apologise for the inconvenience and disruption this delay has caused - especially after taking time off work for the scheduled delivery.
While we always aim for a smooth and timely service, there are rare occasions where unexpected issues arise in production and logistics. Although we can’t change what happened, please know that your order is important to us and we are doing everything we can to ensure it reaches you as soon as possible.
We genuinely hope the quality of the product will reflect the high standards we’re known for and we appreciate your patience in the meantime. Thank you for taking the time to share your feedback - it helps us improve.
Great products/Service
Great products. Website works well. Prompt delivery. Great delivery man. Very good updates throughout the whole process.
26 mei 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for the wonderful review! We're so pleased to hear everything from the website to delivery went smoothly and that our driver made a great impression too! It's great to know the updates kept you in the loop - just how we like it!
Ordered two samples for a £1.99 postage…
Ordered two samples for a £1.99 postage fee end of April. Received nothing until 14 May when I then had to pay £3.50 postage surcharge fee for a random box of samples which didn’t have either of the two I’d ordered. No response to my email. Very disappointing☹️
26 april 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you for your feedback and we’re very sorry to hear about your experience. While we aim to ensure all sample orders are processed and delivered correctly, it’s clear that this did not go as expected in your case.
We completely understand your frustration with the service you have received - this is not the experience we want any customer to have.
We’ll be reaching out to you directly to rectify this and arrange a refund for the inconvenience. Thank you for bringing it to our attention and we appreciate your patience while we resolve this.
Don’t fulfil orders!
Ordered samples on the website, paid £5.99 delivery and still no sign of the samples. Contacted customer service and did not receive a reply. Thankfully I’ve only wasted £5.99 and not any more on a product that won’t arrive!
23 april 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Sincere apologies for this oversight. The order has been refunded and the samples will be sent out today.
Again, apologies for any inconvenience this has caused.
Great product and great price very reliable …
Great product and great price very helpful on the phone highly recommended
12 maart 2025
Review zonder uitnodiging
Antwoord van Wall Panels World
Thank you, Michael! 😊
We’re so glad you loved the product, price and our customer service! Your recommendation means a lot to us and we look forward to helping you again in the future!
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