Melissa did a great job of collecting my information and filing my claim as well as keeping me informed during the process. within two weeks, my claim was resolved. Nice job!
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Lees wat reviewers zeggen
Melissa acted promptly to get our claim attention with Grohe. She kept updating us all through the process, and we had a very positive outcome. Grohe sent us a new kitchen faucet at no charge in just... Toon meer
Bedrijf heeft geantwoord
Melissa went above and beyond on her effort to assist me with a warranty issue. Polite, quick response, honest and thorough in her efforts and answers. Truly an impressive person.
Bedrijf heeft geantwoord
I thought I needed to use this service to get my warranty claim submitted with Kohler, which was definitely not the case. Probably my fault. The internet can be tricky. I did question the credit card... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Hulpdienst bij geringe vorderingen
- Huishoudelijke apparatuur klantenservice
- Business to Business-service
Geschreven door het bedrijf
Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
Contactgegevens
311 Ranch Rd 620 S Suite 211, 78734-4776, Austin, Verenigde Staten
- support@warrantyvalet.com
- warrantyvalet.com
4,3
Uitstekend
101 reviews
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Fast and effective service!
Can’t say enough about how helpful this service was! I was struggling to get a claim in for my dehumidifier and found Warranty Valet via a random Google search. Couldn’t believe how fast they got helped me with a claim and I had my replacement unit in a little over a week.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Peter, Thank you for your kind words! We're thrilled to hear that we were able to assist you in your dehumidifier claim quickly and efficiently. It's great to know you had a smooth experience, and we’re always here to help whenever you need us. Enjoy your replacement unit😊!
Warranty Valet.com are NOT HONEST…
Warranty Valet.com are NOT HONEST COMPANY because they charged for help me but the never did, only promise and promise and then Valet has expired, only loose my time and money they're not serious people, they did nothing for me I feel worse now.
29 augustus 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Angel, I'm sorry to hear about your experience and understand your frustration. I would like to clarify that the fee is for our claim assistance as we take the burden of your warranty claim, and we are still working on your ticket. We initiated your claim with the manufacturer in July, and the delay is from the manufacturer's end. The warranty expiration email is an automatic email that triggers based on the date of purchase you entered in the product details.
Competence appreciation
Up till now I have managed product warranty issues myself. Being sure to save receipts and original packaging, I have been successful in allowing companies to make good on their warranties. Recently I was introduced to Warranty Valet and thought I would check it out. My issue was with an item purchased at Walmart where the store return policy had expired and the one year Homestay warranty had not expired. Using the app gave me professional assistance and directed me to the successful tactic to go back to Walmart and receive store credit for the item.
Melissa Clifford was fantastic! I was thrilled to be working with a real person (not a bot) that was listening! She was prompt, concise and knowledgeable. The follow up experience was thorough and left me feeling very good about the service provided. Thanks, Warranty Valet - you & I make a good team.
29 juli 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Deborah, Thank you so much for your detailed review! We’re thrilled to hear that you had a positive experience with Warranty Valet. Your feedback means a lot to us, and we're glad you found the app helpful and the follow-up thorough. We’re committed to providing excellent support and are delighted that our team met your expectations.
Thank you for choosing Warranty Valet. We look forward to continuing to assist you in the future!
Excellent assistance from Melissa
Excellent assistance from Melissa , very happy with customer service
27 juli 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Jawaria, thank you so much for your kind words! We're thrilled to hear that Melissa provided excellent assistance and that you're happy with our customer service. If you need any further assistance, please don't hesitate to reach out. We're here to help!
Highly recommend
This service is amazing! They gather everything you need, including pictures for your warranty. They submit it, follow up and take all the guesswork on how to proceed. I highly recommend! Thank you Melissa!
3 juli 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Amy, thank you so much for your wonderful feedback! We're thrilled to hear that you found our service amazing and that it made your warranty process easier. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thanks again!
I am very pleased with warranty valet
I am very pleased with warranty valet. Melissa was awesome with guiding me into getting a new suitcase.
27 juni 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Carol, Thank you so much for your feedback! We're delighted to hear that Melissa provided excellent assistance and that you're happy with your new suitcase. If you need any further help, don't hesitate to reach out.
My experience with warranty valet is a…
My experience with warranty valet is a great one. They help me to claim my AC back, they really relieved me all the stress of calling, email and everything they act on my behalf and I am very happy. Great customer service. I say yes to this.
5 juni 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Deborah, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that we could help relieve the stress of your AC warranty claim. We truly appreciate your support and are here for any future warranty needs you may have.
It took longer than I expected to get…
It took longer than I expected to get my fitbit replaced but they made sure I got it. New fitbit works great.
1 mei 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Beth, Thank you for your feedback! We're glad to hear that you received your replacement and that it's working great despite the delay. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
Absolutely fantastic
Absolutely fantastic! Never heard of this service but stumbled on it by accident. Wow , so impressed. Smooth easy and replacement knives were received promptly! Telling many people . Very impressive.
9 april 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi, Thank you so much for the fantastic review! We're thrilled to hear you found our service smooth, easy, and impressive. We truly appreciate you recommending us to others. If you ever have any needs in the future, please don't hesitate to reach out.
I am very happy with Warranty Valet
I am very happy with Warranty Valet! They made my claim fast and easy! They really stay on top of the progress of your claim! Highly recommend!
21 mei 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Jean, thank you so much for your kind words! We strive to stay on top of the progress of every claim to ensure a smooth experience. Your recommendation means a lot to us! If you ever need assistance in the future, please don't hesitate to reach out.
The replacement process was super fast…
The replacement process was super fast and easy, thanks to Melissa Clifford. She was patient and explained everything to me.
Thank you for your help.
20 mei 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Nidhiba, thank you for your feedback! We're delighted to hear that your replacement process went smoothly and quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Absolutely flawless experience
Absolutely flawless experience. Staff were very responsive, amazingly courteous and answered all of our questions. Will certainly recommend to others.
2 mei 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Colin, We're delighted to hear that you had such a wonderful experience with us! Providing excellent service and addressing all your questions is always our top priority. Thank you for your kind words and for recommending us to others. We look forward to serving you again in the future!
Just sensational
Are you kidding me? I am from Argentina, and I had the chance to interact with Warranty Valet to perform a Warranty Claim over an audio product. WE DON'T HAVE THIS KIND OF SERVICE in Argentina. It was sensational. The claim specialist was Melissa Clifford. She helped me out with the entire process, she was extremely kind, and patient. She guided me over each step, and answered my 3 million questions in seconds.
Thank you so much for helping me out, and making this super easy for me. I have a brand new product from the manufacturer. Thanks!
BTW, the entire process was SUPER FAST!
1 april 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Ignacio, thank you so much for your kind words! We're thrilled to hear that Melissa provided you with exceptional service and made the warranty claim process easy for you. Your satisfaction is our top priority, and we're delighted that we could assist you in getting a brand new product from the manufacturer. If you ever need assistance in the future, don't hesitate to reach out to us. We appreciate your feedback and look forward to serving you again!
This was an easy process and prompt…
This was an easy process and prompt service
27 maart 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Thank you for your feedback, Carol! We're delighted to hear that you found the process easy and that our service was prompt. If you need assistance in the future, please don't hesitate to reach out.
Everything worked great Mellissa was…
Everything worked great Mellissa was always keeping me up to date and what I had to complete and do. She always ensured that there was a follow up when she contacted the shoe company I was dealing with checked to make sure they received my return and what the result would be to inform me. I would definitely use them again. Thanks so much.
26 februari 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Maureen, thank you so much for your positive feedback! We're thrilled to hear that Melissa provided you with such attentive and proactive support throughout your experience. Ensuring our customers are kept informed and their needs are met is always our priority. We look forward to serving you again in the future.
I had contacted the warranty company…
I had contacted the warranty company regarding utilitech transfer pump purchase in June last year it wasn't working after being in storage for the winter. I email the company and got replacement code for Lowes and all went well. Staff was professional and prompt with emails is solve the issue.
14 maart 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Thank you for sharing your experience with us. We're delighted to hear that our team was able to promptly assist you with the issue regarding your Utilitech transfer pump. Ensuring our customers receive professional and efficient service is always our top priority. If you have any further questions or concerns in the future, please don't hesitate to reach out. We're here to help!
I contacted your company and paid for a…
I contacted your company and paid for a service in which you told me my warranty was expired. It is not expired until the 19 th of march
14 maart 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Damion, I apologize for any confusion. This is a warranty management software which is based on user input. Since you have entered the purchase date as March 14th, 2023 and input the warranty period as 1 year, it shows as expired on March 14th, 2024. However, we explained to you and tried to claim your warranty with the manufacturer.
This company is great
This company is great. If you don’t want to waist your time calling customer service to claim the warranty just let WARRANTY VALET do it for you. They will try and try to work with customer service until you get warranty parts. Thank you so much Melissa, you are truly a professional. You spent over a month to contact me and helped me through the process until I get my part replacement. Once again, thanks WARRANTY VALET.
23 februari 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Richard, thank you for your wonderful feedback! We're delighted to hear about your positive experience with Warranty Valet and the exceptional service provided by Melissa. It's our commitment to make the warranty process hassle-free for our valued customers. We appreciate your trust in Warranty Valet and look forward to serving you in the future.
Melissa ,helped me from start to finish.
23 februari 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Jeff, Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with assistance from start to finish. If you ever need further help or have any questions, feel free to reach out.
Everything was perfect from first…
Everything was perfect from first contact to final contact. Couldn’t believe how precise their operation was in dealing with me!
15 februari 2024
Review zonder uitnodiging
Antwoord van Warranty Valet®
Hi Stephen, thank you so much for your positive feedback! We're delighted to hear that your experience with us was perfect. If you ever need assistance or have any questions in the future, feel free to reach out. We appreciate your kind words and look forward to serving you again!
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