Watch Hub Reviews 

Absolutely brilliant company and workmanship, great communication and decent price. Would highly recommend these chaps!

Excellent service at Peterborough branch to lengthen my expensive watch bracelet.

Personal contact before during and after repair.
Also quality,cost of repair
and watch.
returned securely as promised.

I have a casio G Shock that the battery needed replacing and after trying all my local jewellers that all said my watch was too much hassle to change battery so contacted watch hub who gave me a price for battery replacement, resealing and pressure testing. So i sent of my watch for replacement of battery etc, and had watch returned within 3 working days all done to a very high standard, they had even made the watch look brand new even though have had for over 15years with original battery.
Very highly reccomend them for repairs.

Absolutely superb company promt excellent service great value for money

I had a Molnija watch that had sentimental value to me and that got its crystal off when I bumped into a door accidentally. I was really sad since I did not know if I were going to be able to get it fixed. I contacted Watch-Hub via their contact form on their website and got a reply the next day asking me for pictures of the watch and damage. They came back to me immediately with a potential diagnosis/fix and estimated cost. Since I agreed with their proposal, they sent me instructions on how to ship the watch to them, which I did subsequently. The same day they received the watch, they contacted me to provide an updated diagnosis/fix and cost since the watch (being a refurbished one) did not have all the original settings and would require a different approach. I agreed with their proposal and paid for the service, and after a couple of days, I got my watch with me. It's been working perfectly. The crystal was attached perfectly. It looks brand new! The overall experience was pleasant and efficient. I cannot but wholeheartedly recommend them. They kept me informed via email and via phone, they were courteous and very professional. Excellent!!! Thank you so much!

Trusted, reliable, fast and friendly communication. I needed my G-shock battery replaced and assured that it would remain waterproof. Watch-hub went beyond my expectations. I sent by post, they changed battery, cleaned it and returned in a short time.

Clear informative website, sent old Seiko quartz watch for repair / service at pre-determined price, Watch Hub confirmed receipt & 'phoned, sorted & returned within an excellent time frame. Fantastic service, I would highly recommend!

I am thrilled with the work carried out on my watch. After I enquired about the service I was called by Steve who explained how the service worked. I wanted a new battery and a new leather strap. I was sent photos of strap options. Steve rang me when my watch arrived which was reassuring. He contacted me when the work was done. It was swiftly delivered back. And I am really pleased with the results. It is an expensive watch so I was nervous to start but I can recommend this service.

The service offered by this company is just top notch, I would be surprised if you could find anyone better. I sent them my watch last Saturday it arrived on Monday and I had a call within 20 minutes of its arrival. I agreed the work and price and was told it could be be up to 2 weeks depending on parts required. As it happened parts were in stock and the watch arrived back with with me today, Friday just 6 days, BRILLIANT!!

Simply dropped in to have my Tag Heuer serviced, valeted and a new battery fitted. The guys were really friendly, knowledgeable and pricing was spot on. An hour later - watch was collected and it looked just like it did the day I took it out of the box! Fully pressure tested, serviced - valeted and polished. Cracking service!

You guy's at 'Watch Hub' Peterborough are fantastic.
It was indeed a pleasure to have dealt with you Nathan, exemplary service in every way.The quality of workmanship, attention to detail and commitment to customer care was outstanding. I can highly recommend them for their expertise, efficiency and speed of return, they were fantastic in every detail...
I now plan to send to them another couple of watches that I have for Watch Hub to sort for me, I will definately be back in touch with them soon.
Very many thanks and regards. CliffC

Everything was perfect in my dealings with watch hub. My late fathers watch now works (when others suggested there was no hope for it), the team communications were friendly and informative and the price was under the initial estimate. Great Service; thank you

Very helpful was quick and easy and work done was excellent

Fantastic service. Super customer service

I sent my Casio Waveceptor watch to Watch Hub after a local shop botched the job of changing the batteries, leaving the watch non-operational, case loose, screw missing and buttons not functioning. I am very happy with the work Watch Hub did, watch is now working perfectly again, and looking as good as new after a "mini valet". A good job at a reasonable cost.

Absolutely disgraceful experience from start to finish. I brought my watch in for a SIMPLE repair:

A new pin for the strap housing

A new battery

A basic clean

What I received was a total failure of even the most basic workmanship. The housing has been badly fitted — the watch literally falls apart when worn. This is not a minor issue — it renders the watch completely unwearable and risks permanent damage.

On top of that, I was charged for a "cleaning" that was clearly not done properly — the watch was returned looking untouched, filthy, and clearly neglected.

This is not just poor service — it's completely unprofessional, careless, and shows a total lack of pride or skill in their work. To charge for work that was either done incompetently or not done at all is unacceptable.

I have absolutely no confidence in this company’s ability to carry out even the most basic repairs. I strongly warn others: AVOID THIS PLACE. You are far more likely to walk away with a bigger problem than when you arrived.

I had my wife's watch repaired by WatchHub and they repaired it quicker than than the quoted time, at the quoted price and rang me as soon as it was ready. It was the posted back straight away.

Wow what a refreshing change, very knowledgable, excellent customer service and resolved my issue in super quick time.great value for money would highly recommend