Please don't be instructive with your advice on how to answer. The watch arrived defective. I called the next day to inform you of the situation, I had to leave a voicemail as no one answered. And n... Toon meer
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Excellent experience with Watch Aces! I purchased a watch from them and couldn’t be happier with the entire process. Their customer service was outstanding—very professional, responsive, and helpful f... Toon meer
Bedrijf heeft geantwoord
The fact that I was able to browse your site and you all provided me with detailed information about my purchase and the date I would receive the merchandise once I made the order.
Bedrijf heeft geantwoord
These are beautiful watches at a affordable price. I currently love my watch collection. Watches are the cherry on top of a nice outfit. Delivery came pretty quickly and have no complaints.
Bedrijfsgegevens
Geschreven door het bedrijf
Watch Aces is a family owned and operated business offering authentic, quality watches at reasonable prices. Whether you’re choosing an everyday favorite, adding to your collection, or finding a meaningful gift, we’re here to help you find the right watch. We take pride in our personal service, fast shipping, secure packaging, and attention to detail. With our inventory on hand and engraving handled in house, we personally care for your watch from personalization to packing and dispatch. Personalized engraving is available on most watches. Depending on the design, we can engrave the caseback or a suitable alternative, such as the clasp. A name, special date, or personal message can turn a watch into a keepsake for years to come. With a selection of fashion and traditional watch brands, we take pride in both the quality of our watches and the service we provide. We’re building Watch Aces into more than a place to buy a watch, bringing together helpful guidance, inspiration, and personalization in one place. Our personal approach makes finding and enjoying your next watch simple.
Contactgegevens
Verenigde Staten
- info@watchaces.com
- watchaces.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Customer service was excellent
Customer service was excellent! I am appreciative!
I bought a watch
I bought a watch . Put on and realized the face had a very small crack. I reached out to company same day as delivery and filled out request watch had damage . I returned watch and they they initially watch had no damage and would only refund me 70 percent . After further disputes they then said it had a small crack. And still will only refund 70 percent. Then they said package didn't have links . They are just trying to give me a hard time . So I would highly recommend you don't purchase from them
Will do a better business bureau report
Well done!!
Well done!!! Love that my package was in the mailbox and secured !! I appreciate that!!
I was concerned at one point about the…
I was concerned at one point about the arrival of my merchandise
Issues after only 6 months and 'not covered' under warranty
I was initially satisfied but now disappointed at the customer service. The watch strap has started delaminating, after my husband only wearing it for 6 months and taking very good care of it. Apparently that's not covered under the warranty, which I think it should be, the warranty doesn't say anything about excluding the strap. And the battery is already dead, which I don't expect after 6 months of use, again that's not covered (which I understand as a normal consumable, but the first battery should last more than 6 months after you purchase it). Very disappointing for an expensive watch.
Watch was delivered in a timely manor…
Watch was delivered in a timely manor in new condition.
I received four days later I had a…
I received four days later I had a wedding wedding was past three days. I don’t need it anymore. That’s OK. I will keep. I will give you just two.2
I am not happy with that
Gorgeous watch that works well
Very pleased with the quality of the…
Very pleased with the quality of the watch and the customer service definitely will order again.
Professional and Reliable Seller.
Fast shipment and processing. The customer service was excellent when I had to edit my shipping address, and I received a prompt reply. The price for the watches was the best that I could find on the Internet. I highly recommend Watch Aces for a professional and reliable transaction.
Happy customer service!
Received my watch after the postal service put it in my post office box,I had to contact the company and did receive great customer service. Will do business with them in the future.
Great quality watches at great prices
Great quality watches at great prices. Love my Hugo Boss Grand Prix!
Watch is defective
Buying the watch was the easy part. Having to take it to a jewelry store whenever the time needs to be adjusted is very inconvenient. The "stem" has to be pulled out "professionally" and it is still difficult for them.
The first set of watches ⌚️ I ordered…
The first set of watches ⌚️ I ordered have not made it to me for some reason. I've asked for someone to notify me but nothing yet
Late delivery
I was supposed to receive the package on December 1st but didn’t get it until December 4th. It was a gift for a friend traveling abroad, so the delay was disappointing. Although it was shipped from VA to NJ, it was mistakenly routed to CA for several days before returning to NJ and stayed in the Kearny NJ facility for another couple of days and finally got delivered. The entire handling process made no sense, and I’m really disappointed with the service.
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