Watch Aces Reviews 161

The product was delivered in a timely manner, however the product is defective and I’ve been trying to get someone to reply to my chat or email since I received the product and I have not heard from anyone yet. I need to return for a refund. I wanted to exchange but at this point I prefer full refund since no customer service.

beautiful watch, arrived in a timely manner

The purchase was easy the shipping was exceedingly and I mean exceptionally fast loved the watch if there were a problem that I may say it would be that the battery was low $50 replacement overall pleasant enough experience

Compre un reloj y llego defectuoso hable con el soporte técnico lo devolví y me reembolsaron el dinero eso estubo bien

The price was the best for the watch that i purchased.

Delivery was late, so I was not able to gift it in time, and the customer service was classic corporate dismissive and passive-aggressive.

I experienced excellent customer service! Fast shipping! Excellent communication! Awesome seller! Will definitely be making future purchases! Highly recommend!! Love my beautiful watches! Thank you!!!!!!

The watch color was different from the website. The face was stripped brown/gold. It looked solid brown on the website.

I’m still waiting for my delivery.
It was supposed to arrive on Monday.
Today is Thursday and the birthday it was for was yesterday!

Great watch ! Elegant design . Packaging was very neat and nice . Highly recommend .

Customer service was excellent! I am appreciative!

I bought a watch . Put on and realized the face had a very small crack. I reached out to company same day as delivery and filled out request watch had damage . I returned watch and they they initially watch had no damage and would only refund me 70 percent . After further disputes they then said it had a small crack. And still will only refund 70 percent. Then they said package didn't have links . They are just trying to give me a hard time . So I would highly recommend you don't purchase from them

Will do a better business bureau report

Well done!!! Love that my package was in the mailbox and secured !! I appreciate that!!

I was concerned at one point about the arrival of my merchandise

I was initially satisfied but now disappointed at the customer service. The watch strap has started delaminating, after my husband only wearing it for 6 months and taking very good care of it. Apparently that's not covered under the warranty, which I think it should be, the warranty doesn't say anything about excluding the strap. And the battery is already dead, which I don't expect after 6 months of use, again that's not covered (which I understand as a normal consumable, but the first battery should last more than 6 months after you purchase it). Very disappointing for an expensive watch.

Great collection, fast shipping. Product as described.

Watch was delivered in a timely manor in new condition.

I received four days later I had a wedding wedding was past three days. I don’t need it anymore. That’s OK. I will keep. I will give you just two.2
I am not happy with that