Watch Direct Australia Reviews 

product was what I order4ed, and arrived on time

Ordered from this company a bracelet. At 1st the address was wrong so I emailed customer support and within 24hrs they replied and corrected. I thought great ! That was as great as it got . They sent a completely different bracelet to what was advertised and purchased. I have sent 6 emails and absolutely no response whatsoever? So do not purchase and avoid at all costs ! And yes still no response !

Great competative price, excellent communication and customer service, very well packaged and fast, prompt delivery. All good, in particular Leilani at customer service.

Great price and I like the watch, thank you

Fast, effective, well packed. Very happy.

GOOD PRICING, FAST SHIPPING, QUICK TRANSIT, NO COMPLANTS :)

Product as described, beautiful and good quality. Quick delivery.

Great delivery time, packaged reasonably well. However, the product Silver earrings are much smaller in reality compared to the website. My error for not taking notice of the advertised description/dimensions. With that said, the photos IMO gave the impression that they were larger. Therefore, I was very disappointed with them unfortunately but I didn’t want the inconvenience of returning them. The earrings were sold at an individual price $35 per earring; which could be confusing also. I could quite easily have mistakenly thought that I was ordering a pair had I not had my coffee, but would have only received and actually paid for one! In hindsight that would probably have been good. $70 for two earrings that I don’t really like. Nice long posts however and butterflies, so far I’ve not lost them.

Good afternoon, I have previously sent a email to advise that the watch does not go. I would appreciate if you could advise whether I should return it to you, or have it checked out by a jeweller in NZ. Please let me know what you would like to do. Regards Marian Graveson

Fast processing of my order and delivery very reasonable price a huge $400 saving from the price I was advised in a retail store for the exact same model. The watch is beautiful and arrived exactly as I expected.

Quick delivery, a good price and the watch was exactly as the advertised image!

I have already done this

Didn't answer the phone at first, so I left a message. They returned my call within 10 mins. They were then very helpful with my questions. After easily placing the order online, I received it the next day with no postage fees. Very happy and I'm recommending them to anyone who mentions they're after a new watch.

Excellent online service and genuine product and great prices and fast delivery highly recommended store

Their excellent Responsiveness and understanding of my situation when requesting a return.
I would recommend them to anyone

Easy site to navigate. Great pricing and fast delivery. Overall an extremely professional company to purchase from.

I purchased a Daniel Wellington pink dial watch. I just love mother-of-pearl watch faces.
I live in a remote area and Watch Direct provided a fantastic, quick service- even though it was purchased over the Christmas/ New Year break.

Excellent to deal with and very good communication. Ordered on Thurs morning, immediate order acknowledgement, delivery notifications were regular and delivered on Mon afternoon and at a much better price than others.

Quick and reliable

Watch Direct we’re excellent to deal with. Unfortunately I received the incorrect item due to being so busy. They responded with the utmost care promptly and professionally and delivered the correct item immediately.