Watches of Australia Reviews 86

I have purchased Maserati watch and tiny steel half circle inside it broken itself within 2months.

Nice range of cool watches. I’ve bought two women’s watches so far. No problems!

Ordered a watched 3 months ago. They have extended delivery date Times. Queried in on their Facebook posts they blocked me. They are a scam.

I ordered a watch 8 days ago. I haven't received any confirmation or shipping information.
I have tried to contact them for several days via whatsapp and email but nobody has returned me calls. The whatsapp is under Nox Bridge Watches
Have i been scammed? Have other people actually received goods ordered from this company?

Am ordering 2 watches from this website. Know i got my parcel After atlest 15 days but worst thing is that there is only 1 watch in the parcel and the Quality of the watch was not satisfactory. This website is 100% scam there phone number is not working if email they reply after 2 days. and there business is also not registered in Australia. please stay away from the scams.

Bought a Guess watch, which was supposed to have been "water resistant to 100m". Only worn 2 days, including in the shower. Watch face fogged up and watch stopped working. Watches of Australia say that their warranties do not cover water damage. Appalling.

I wrote a review last September 2023, they replied saying they would give a refund. I never did get that refund.

I just received the AZURE watch bought online, came without instructions manual, date adjustment is not working , quality is very low , contact the customer service , I have to send the watch back to Australia and I have to pay the freight ( I’m located at USA ).
I’m really disappointed with product and customer services

Prices are very competitive and a great range is available.
Online services are prompt.
Great organisation to purchase from.

Absolute scam. Tik Tok videos show this watch being “tested in real life” on job sites etc. Hitting it with tools/trying to scratch it, sparks flying off a grinder hitting the glass face and the watch was unscathed. Got mine and the glass scratched on day 1 onsite. They’re poor quality, cheap drop shipping junk. They advertise a money back guarantee but when I followed up with the company, they said the watch had to be in its original packaging, with the protective screen film on the glass. Are you joking? How are you supposed to know if you like it by looking at it in the box and not actually wearing it!!!?

The customer service was atrocious- they refused to honour the money back guarantee and were completely unhelpful.

Don’t get scammed by the completely false advertising and unethical business practices.

I bought a watch $200 and I give that watch to my best friend and the watch change colour and it was not waterproof, it has all qualities mentioned when I bought it but all the information was fake so please don’t bought anything from this store, be aware of this,

The watch I bought was great, looked real but showed signs that it wasn't. When the hand of the watch fell off after only wearing it a couple of times. I contacted Watches Australia via email explaining the situation, assuming it would have warranty as only had the watch for 6 months. Their reply was, it would be best if I got it fixed at a local watch store. I replied I would rather send it back to them to assess and get it fixed under warranty, no reply. Asked again still no reply. I guess there is no warranty and this is a place where you buy expensive rip off's.

Do not use this company! They do not stand by their returns policy or refund policy. I don’t even think my watch is a genuine Michael Kors.

I bought three of the unisex watches on accident when I wanted to get three men's watches. I contacted support and they said that they have sent three mens watches. Once I finally got the watches, they were quite obviously female watches. I have been contacting airport since to get it replaced because they lied to me and it still has not been resolved.

The watches are not in Australia and imported. The business is not Australian. Trying to communicate and resolve an issue was impossible. It was not until I started commenting on the social pages that I got a response.

They were able to resolve the issue eventually after a long slow process. I know it costs more but just buy a watch from a local retailer.
(You will notice they have no place for Facebook reviews and Google reviews)

to long for delivery, can't get a refund for return only exchange

They did not send the purchase and slod me something that is not available. I purchased a photo and was refunded weeks after keeping asking for it.

Watch runs slow. Feels fake,