Web Design Harbour Reviews 

260
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 1 van de 5 sterren

Absolute scam of a company. Took my client for a ride, constantly asking for money, taking advantage of people who don't understand digital marketing and prove absolutely ZERO support. Pretty sure the... Toon meer

Beoordeeld met 1 van de 5 sterren

I would love to hear from Teresa and anyone else who was robbed from this company too. I am looking into filing a class action lawsuit as well.

Beoordeeld met 5 van de 5 sterren

We started a tree service company in Charleston, SC and we’re completely clueless when it came to designing a website. Daniel listened to what we wanted and definitely paid attention to our needs and... Toon meer

Beoordeeld met 5 van de 5 sterren

This was a tediously complex project and with no doubt my team was always ready to adjust, design, prepare and make my site safe, an SEO monster and super easy to navigate providing our visitors to fe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marketingbureau

Geschreven door het bedrijf

Web Design Harbour can help visualize even the craziest ideas converting them into elegant designs, awesome experiences and catchy brands. We are the top digital agency in USA.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

260 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,1

Alle reviews

(260)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Not Transparent about cost.

They advertise to create a website at a very cheap price to rope you in, and then you find out what it cost to host a site once you paid the money. Less than a quarter of the photos I shared made it on the site, after months of me asking for no stock photos it finally got done but gaslighted me like it was fault. You get a choice of two different website layouts, they were unable to put deck pictures under the deck section, they then asked me to leave a 5 star review. When it was all said and done the website ending up costing 1250.00 that does include other services they offer like text and some other stuff. It was not a great experience.

2 juli 2023
Review zonder uitnodiging
Logo Web Design Harbour

Antwoord van Web Design Harbour

Hello,
Ashley

We have reviewed your case thoroughly with our team. Firstly we believe in 100% client satisfaction and at the end of each project we request our clients to sign off on their project once they are happy to take their work into their own custody. And in your case as well all procedures were followed and what was promised was exactly delivered to you. As far as hosting is concerned it is required for you to understand that we are not a hosting provider we rely on service providers of hosting who are strong partners with Web Design Harbour that does provide the services and this does cost additional depending on the nature of your website and its operations. And the package you purchased initially with us included design and development of your website along with responsiveness on mobile and tablet devices. It didn't include marketing, content writing for your website or hosting servers. These are all separate services offered by Web Design Harbour. We have a specialized team that works on these services to provide you with quality work. In your case as well our team didn't intend to lure you in at a wrong price it's just based on your requirement the services were explained to you.

For pictures our team can upload or add as many images you need on your website and they are not limited to any certain threshold.

This is the website made live by WebDesignHarbour
https://brunnerbuilders.com

At each step of providing you services our company has full correspondence and your approval agreements. All work was done as per your requirements. Here you can also find your final sign off agreement along with your approval.

https://imgur.com/a/Mrg8r5x

However we believe in complete client satisfaction and if you need any further assistance feel free to call our toll free number or email us on support@webdesignharbour.com


Regards
WebDesignHarbour

Beoordeeld met 5 van de 5 sterren

I was handled by one person and he was awesome.

I was handled by one person and he was very patient and understanding. He held my hand every step of the way never losing his patience always asking what can he do to help. If you need someone to walk you through step by step this is your guy is very good at what he does.

27 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent results - and guidance through the process!

My experience with Web Design Harbour was truly excellent! I went to them for help with the development of a website for my new yoga business. They helped me through the entire process - not only developing a stunning and very professional website tailored to my particular needs, but also providing me with business and marketing tips along the way. Having no experience in either website design or business, this was immensely helpful. I would like to extend a special thanks to Frank Brown and Ron Anderson for involving me throughout the entire process - seeking my input at every step and guiding me throughout the process. I felt in very safe hands and would highly recommend Web Design Harbour to anyone as a result.

25 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for working with us so diligently to achieve our vision!

We were very appreciative of the communication and work put into our website by Jason Richard & Ethan as well as the support team with Web Design Harbor as a whole. They made every revision we asked for and had regular check-in's to ensure we had the same goals, design layouts and detail oriented outcome.
Thank you all for your hard work and support!

22 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

good website

They put together a reasonably good design for my website, and Frank Brown did a good job following up and putting in finishing touches on the website.

19 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent work

Web Design Harbour provided exceptional e-commerce website services. Their designs were sleek, user friendly and optimized for conversions. Excellent customer support and timely delivery. Highly recommended for online businesses.

16 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

we worked with Jason Parker and he was…

we worked with Jason Parker and he was very professional, easy to get a hold of and listened to everything we wanted in our site and walked us through the whole process. we are very happy with the outcome. we would recommend to other small business in need of a website.

9 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Frank and Jimmy together are a great…

Frank and Jimmy together are a great team. Web Design Harbour is the web developer to go to. I had a great website created, a logo and a video not to mention a new .com, and my own no more renting I hope

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have been working with them for the…

Have been working with them for the past year and I have to say that they have been phenomenal in the professional and creative arena. Always ready with answers and ideas that really helped our business finally achieve the website and social media profiles that we always wanted. Highly Recommend!!

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Team

We are very happy with our new webpage.
Thanks for all your help.
Frank and Jimmy were so helpful and explained every detail and answered any question we had.
Great team.
Thank so much.
Definitely we will recommend you guys with our colleagues.

22 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Web Designer staff were very prompt…

The Web Designer staff were very prompt to help and change anything I didn't want in the website. They talked to me over the phone or video sessions in person. I never talked to a robot. In the process of designing my website they responded to me pretty much anytime. Sometimes even over the weekends and holidays. They also offered me several ideas of layout and designs, and changed it until I was satisfied.

29 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I want to express my deep gratitude to Frank!

I want to express my deep gratitude to the website designer, Frank who worked with me on my website. Frank was an absolute pleasure to work with from start to finish. They took the time to listen to my needs and understand my vision for the website and then went above and beyond to create a design that exceeded my expectations.

Frank was always easy to reach and quick to respond to any questions or concerns. It was clear they had an excellent knowledge of design principles, user experience and coding best practices which was evident in the final website. Frank was happy to make any changes or tweaks that were necessary to ensure that the website was perfect. The entire design experience was not just smooth but also enjoyable.

The final website design turned out to be beautiful and functional. It is easy to navigate and showcases my business perfectly. I have received a lot of positive feedback from my clients, who found it easy to use on their devices too. The website is not only attractive and accessible but also high-performing.

In summary, I highly recommend Frank, a website designer with Web Design Harbour to anybody looking for a talented, reliable and highly skilled website designer. They are professional, attentive, and possess a great sense of humor, which made the entire process more enjoyable. I am already looking forward to future collaboration on other design projects. Thank you for the spectacular job, Frank!

24 mei 2023
Review zonder uitnodiging
Logo Web Design Harbour

Antwoord van Web Design Harbour

Hello,
Andrea

We are truly humbled!! Web Design Harbour really appreciates such a detailed and explanatory 5 Star review about your experience. We appreciate the way you participated with Frank and team to get your website project completed. We wish you best of luck and look forward to a long lasting relationship with you.

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