Wegotlites Reviews 

78
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 2 van de 5 sterren

Shipping was relatively slow, though it arrived within 2 weeks. That said, there were no updates between purchase and shipment, which had me pretty nervous and wishing I had spent a little more money... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered Uttermost home decor items twice from Wegotlites - both times I had a good experience. Items don't ship quickly - but they DO arrive and they have good pricing. Customer service was good... Toon meer

Beoordeeld met 3 van de 5 sterren

WeGotLights' customer service people are great--friendly and helpful. The problem was a return past the "Return Policy" date. Then it was WeGotRIGHTS! I wanted to return a chandelier that was essentia... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered an office chair at what seemed like an excellent price. After about two weeks, I received a phone call stating that the chair they had in their warehouse was damaged. They could have the manuf... Toon meer

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3,2

Gemiddeld

TrustScore 3 uit 5

78 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(78)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Satisfied customer!

Anthony was very helpful! Very professional and the fans that I picked out are excellent. Great lighting and airflow! Best value!

20 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This place was awesome

This place was awesome. I love their virtual store room, and they have a great selection - even remainder stuff that isn’t made anymore. Above everything else was the fantastic customer service. Anthony Scotto was the best. Quickly responded to emails and fixture was shipped within a day (actually arrived 3 days sooner than estimated!). I can’t promise you my level of satisfaction, but these people know their products and know good customer service. Highly recommend!

1 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is an epic company with an epic staff!!!!

Years ago I ordered a chandelier, sconces and other lights for my new home from Wegotlites. They arrived perfectly and were everything and more than I could have imagined. Now some ten years later I am in a different home but wanting a way to bring back some of the special memories of the time my 91 year old mother shared sitting looking at the reflections on the walls, the ceilings and in the windows that the incredible Branch of Light chandeliers lights created. I called the company and spoke with Anthony. He was incredibly friendly, kind, knowledgeable and helpful beyond measure. He was able to locate the last Branch of Light chandelier in stock and made certain it was perfect before shipping. I cannot say enough good things about Anthony and Wegolites!!! I would give them 10 stars if that were possible!!!

18 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was confused about my lighting choices…

Was confused about my lighting choices I needed for my Florida condo I went to we go lights and dealt with a lighting specialist named Anthony Scotto not only was Anthony pleasant patient and curtious he was so helpful snd my my choosing my fixtures so easy with his expertise …..along with all that the showroom was impeccable !!!!! Definitely would recommend Anthony and the We got lights team!!

7 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Anthony is amazing

Anthony is amazing. Very nice to deal with and put us in the right direction on picking what we wanted. He gets the job done !!! Highly recommend his style and taste. Thanks again !

27 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THIS IS THE WORST PLACE!!!!

THIS IS THE WORST PLACE!!!!! I ordered a light fixture, and they sent me the wrong one. Then apparently the light fixture they sent me was not in their stock so they were confused why I got it. I don't know why I got it either. After 5 days of sending photos back and forth for proof then finally sent me a prepaid label. Oh but the light fixture I ordered was no longer in stock. I ordered an open box fixture, but I could get the exact some for $110 more!!! HORRIBLE service.

17 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have seen an ad from 'AdChoices'' pop…

I have seen an ad from 'AdChoices'' pop up on eBay for four days. It says 95% off item 9784BK. But WegotLites will not honor their coupon. I have talked to the company until I am "blue in the face". Someone in the company placed this ad but they will not let me talked to the person. All I am asking them is to honor my order. I can't send a picture because I have an older desktop and can't take pictures with it. They might be a great company?

I did find the ad picture within a story at the New York Times and have email the picture to them. Have not heard anything.

5 juni 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful

Wonderful, wonderful, wonderful. I've been a client for many years. I had some questions regarding the order I wanted to place. My customer service representative, Joey, was very informative and patient with my questions. I will continue to order from WeGotLites in the future and recommend them to all my friends and relatives.

24 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Their service is amazing! They are communicative and take action to help their customers.

Nicole did a fantastic job to assist me. Many thanks to her!

And yes, I do recommend Wegotlites.

17 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If shopping for lights you should…

If shopping for lights you should definitely consider We Got Lites! They truly exemplify "Customer Service" and the customer service agents are so very helpful. Nicole patiently handled my order and was able to answer all my questions. It is great to find that GREAT Customer Service still exists and would highly recommend this company. Thanks Nicole!!

6 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Joey went ABOVE & BEYOND for me

Joey went ABOVE & BEYOND for me to find me the perfect lights for my new restaurant! I cannot wait to show them off to all my customers! Look no further than We Got Lites!!

6 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WeGotLites goes above and beyond!

WeGotLites goes above and beyond! I recently purchased a beautiful crystal chandelier that went bad after only a few months. I contacted WeGotLites and immediately received a response. Michael in customer service was able to handle my claim and work with the manufacturer to get me a replacement chandelier right away. Michael kept me informed every step of the way throughout the whole process. I couldn’t be happier with the level of service from this company. It is definitely nice to call a number directly, and speak with someone in the US. I highly recommend this company to others and would like to thank Michael for his quick responses and excellent customer service! I will definitely be ordering from WeGotLites again!

3 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Satisfaction Stands Out for Me

This is my second experience with WeGotLites. Both times customer service has been excellent. They kept me updated on my order from the point of sale to my delivery. Follow up on customer satisfaction is a rarity these days but Nicole made sure everything was taken care of and this stood out to me. I will definitely do business with WeGotLites in the future as well as recommend them to my friends.

2 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service! The team at Wetgotlies responded very quickly to my email regarding my recently delivered product and helped me resolve the issue right away. They contacted me directly via phone and then called me back to let me know that a replacement product was on it's way! Thanks Nicole and everyone at Wegotlites! I will definitely purchase from you again:)

23 maart 2018
Review zonder uitnodiging

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