Ordered an office chair at what seemed like an excellent price. After about two weeks, I received a phone call stating that the chair they had in their warehouse was damaged. They could have the manuf... Toon meer
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I recently ordered some lighting through Amazon Marketplace from We Got Lites, and run into some problems. I wrote an email to We Got Lites, and I had an immediate response. Joey (Joseph Mahon) was v... Toon meer
Don’t use this company. Terrible return policy and customer service. I ordered 2 counterstools and they were too big for my space. The said I could return them at my expense only by FedEx or ups. I w... Toon meer
WeGotLights' customer service people are great--friendly and helpful. The problem was a return past the "Return Policy" date. Then it was WeGotRIGHTS! I wanted to return a chandelier that was essentia... Toon meer
Bedrijfsgegevens
Contactgegevens
20 S Bridge St. Suite B, 10309 , Staten Island, Verenigde Staten
- 866-415-4837
- support@wegotlites.com
- wegotlites.com
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WeGotLights' customer service was top notch!
WeGotLights' customer service was top notch! I ordered the Minka-Air Artemis ceiling fan with liquid nickel finish and, let me tell you, this thing is fire! I got it at a great price for $1130. Everywhere else was selling it for as much as $1600. The delivery was fast and the package arrive without damage, in new condition. I had the fan professionaly installed and the fan works flawlessly! Julia was a great help and instrumental in getting me the best deal. I'll definitely be back.
Don’t use this company
Don’t use this company. Terrible return policy and customer service. I ordered 2 counterstools and they were too big for my space. The said I could return them at my expense only by FedEx or ups. I went to the 2 stores and the shipping cost was 450- each chair. That was almost as much as the cost of the chair. So I wrote them and asked for a return label because they obviously didn’t pay that kind of price to send them to me and then they could take the shipping cost off my return. They said the wouldn’t do that. So basically they really were trying to prevent me from getting my money back. I’m pretty unhappy with the way they do business
Aladdin light lifter house purchased…
Aladdin light lifter house purchased for new build home. The lift came faster than expected. Price was good and delivery came earlier than expected.
Bait and Switch
Ordered an office chair at what seemed like an excellent price. After about two weeks, I received a phone call stating that the chair they had in their warehouse was damaged. They could have the manufacturer drop-ship it to me, but they would have to charge me the price difference, which was another $100+. Needless to say, I canceled the order. Total bait and switch.
Buy from anywhere else
Buy from anywhere else. Their shipping window is ridiculously long and my order shipped late and then they expected me to pay for return shipping. I bought the same light from another online vendor and had it in a couple of days.
Excelent service
Excelent service, fast shipping. great prices
Terrible
Terrible, shady business. The light fixture I ordered was never delivered. They ignored my emails and wouldn't send a replacement. I disputed the charge. My credit card company sided with me. Then two months later, WEGOTLITES charged me again! They ignored my emails again.
Great feedback on our large mirror
Ordered a very large mirror. Looks fantastic! We were assisted by Barbara-Ann who was super helpful during the purchase/delivery process. Highly recommend!
Stunning fixtures
They have the most beautiful quality selection and very reasonable prices. The service is impeccable!!!!
i have bought all my light here
i have bought all my light here , the entire staff goes above and beyond to find the right light fixture to meet any budget , their prices are more than reasonable , you get quality light vs the big box store thst carry junk , my salesperson barbara was excellent ask for her
Shout out to We Got Lites and Anthony
Shout out to We Got Lites, and in particular, Anthony, for his superior customer service! I have worked with Anthony on various orders and he has always expressed a sincere desire to help. He is courteous, responsive and a pleasure to work with! It's people like Anthony that keep customers coming back to We Got Lites! Thank you, Anthony!
I love this place
I love this place! I have gotten ALL my lights from here. The associates (specifically Michael!), we're fantastic at helping find exactly what I needed! Thank you for making my house so beautiful!!!!
Excellent service!!
Excellent service!!
We are extremely happy with our purchases!!
Staff is extremely knowledgeable and helpful!!
Excellent experience at this place
Excellent experience at this place. We loved all of their products and loved the smell of their entire lighting warehouse!
Excellent company
Excellent customer service, lovely products, and best of all - great prices! I am a repeat customer.
Great service
Great service, prompt shipping, good prices and great products
Love this place
Love this place. They go above and beyond to help you, especially Mike who was amazing to work with. I definitely recommend this place and will be buying more stuff from them.
Excellent Service
Excellent Service ! Mike is a pleasure to deal with!
Satisfied customer!
Anthony was very helpful! Very professional and the fans that I picked out are excellent. Great lighting and airflow! Best value!
Extremely satisfied
Anthony was great. He was very helpful and followed up on all of our questions. Extensive selection of lighting to choose from.
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