Connect Eyecare Reviews 687

This was a very good experience for both residents and staff, would recommend to other care providers . James and Claudia were very professional and made the eye examination a good experience for all

Very speedy response to fix mums glasses.

Ann Marie and Sarah came to our care home and always give such a professional experience for our residents. they are friendly, helpful and offer an excellent service!!

The staff were polite , professional & explained the results of Mums eye test results very clearly . I was very impressed with the whole experience . They have since informed me that her glasses have now been delivered & fitted . Also her name will be engraved on the glasses , which is very good .

Sarah was very polite and was very approachable when fitting the residents glasses. Ensured they felt comfortable before she left. Highly recommend sarah

Jenna and Marcus visited today and what a lovely manner they had with our residents. They both showed compassion and understanding when speaking with them and during the test. Thanks guys as always l.

Gregor contacted me re my father in a care home

Connect care had been to visit him and done a full battery of tests

Gregor gave me the results and recommended what glasses he would need

They were a decent price and was invoiced and paid the bill

Great service very efficient in a pleasant and professional manner

Well recommended

Hannah and Claudia regularly attend the Home to see to the needs of our residents and we could not wish for anyone better. Connect EyeCare team deliver what they promise and care for the individual eye needs of our residents. Thank you for the ongoing support.

Needed a couple of pairs of glasses looked at and tightened. Arranged to pop in the following week, glasses fixed and cleaned. Great service. Thanks!

Provided glasses for my wife in nursing home and went that extra mile by indcribing her name on the frame in case she mislayed them. Also good quality glasses and service

Really good service - thanks

We needed replacement glasses urgently for our 93yr old Mum who’s in a care home. I spoke with Gary on the Saturday who sent out a lovely young man called Marcus on Monday morning who was kind and considerate with Mum who suffers from Dementia and by the end of the day the new glasses plus a spare pair with her name inscribed on both arrived and were fitted on Mum who was “over the moon” to have her new glasses.
I wouldn’t hesitate to recommend this company to anyone

Jenna and Alison visited our residents today, bringing a wonderful pop-up shop experience right into their home
Residents had the opportunity to enjoy the feeling within their own environment, making it both engaging and enjoyable for everyone.
Jenna and Alison’s extensive knowledge and warm approach helped residents feel comfortable and at ease throughout the experience. Thank you both for creating such a special and meaningful day.

Excellent service and very professional staff with equipment that seems perfect for the visits to Care Homes. Their patience and care with my wife who has advanced dementia was outstanding and I couldn't be more pleased with both their care skills and the outcome of her eye tests.

Lovely members of staff who came to our home to assess some of our residents

Great with our residents

Very friendly and accomodating staff,Alison and Gemma ,always treated the residents with respect and done what they had to do with no extra work for carers

Alison and Jenna were great and were really good with the residents, patient and kind - great service.

Danni and Aman were absolutely fantastic, so organised kind and caring about the work they do. They were attentive and very supportive with the patients

Seamless service provided for Dad who has dementia and lives in a care home. Excellent communication with myself throughout the process on results of eye test, selecting frames, delivery and fitting. Dad helped to choose a trendy pair with his name engraved on inner leg.