WeShare Health Reviews 70

I truly appreciated the time, care, and concern that Arlene Garcia showed while helping me. She is very professional and took the initiative to find a provider for me, which meant a great deal and made the process much less stressful.

I am a new member to WeShare and, while on a recent trip several states away, came down with a bug. Being able to quickly speak to a doctor over a telemed call and get a prescription called in to a local Walmart was such a relief and a blessing! On my old insurance I would have had to call my insurance to get approval then find and travel to a local doctor. WeShare made it so quick and easy to get good healthcare! I am just so grateful.

I had a very different idea as to what the program was. Kris Cobb was able to help me better understand. He was very patient with me.

Ellynne is basically our personal assistant when it comes to anything we need! I have her number, so I can text her or email her as well and she gets back with all the information I need. It is so refreshing to have someone to help navigate us through all our healthcare needs. We have absolutely loved this company!

Friendly and helpful customer service.

My agent explained everything very well. Answered all my questions. And gave me important information Iwould need in case of an emergency.
He was patient and caring. I'm very happy he will be my contact person.

I’ve been using WeShare for a while now, and the biggest thing that stands out ease of use. The platform program, user-friendly, and doesn’t come with all the confusion and red tape you typically get with traditional insurance. Everything from submitting needs to tracking progress feels simple and transparent.

What really makes a difference for me, though, is the cost savings. I’m saving about $800 a month compared to what I was paying before, which is a huge relief. It’s rare to find something that’s both more affordable and easier to manage at the same time.

Overall, WeShare has been a great alternative for me—simple, efficient, and significantly more budget-friendly than traditional insurance.

At every point of contact I have received the very best in customer service. I have spoken to the various departments within WeShare and all are kind and truly helpful! Today Melissa helped me to navigate to a clear understanding of next steps with treatment. She went above and beyond. Thanks WeShare!

Today Arlene Garcia assisted me with a change to my coverage. She provided the best phone customer service I have experienced in a long time. Not only did she efficiently attend to my needs her charming personality made the whole conversation a delight.

Love it, been over a year since joining and have greatly benefited.

All WeShare Health reps that I have dealt with have been very helpful when we have reached out with questions and/or requests. We are still fairly new and haven’t had to deal much with claims, etc., but so far we are very pleased. I would specifically like to mention Melissa Roberts as she has been so nice, personable, friendly and professional in assisting me with a few unique situations and helped to quickly resolve those issues.

This is a bait-and-switch organization. They tell you specific prescriptions are covered, but when you submit for a reimbursement, you are told IT IS NOT COVERED. They will not cover MRIs so if you have a bad back or knee, you are paying for that out of pocket. They tell you medical facilities are in their plan, but when you try to use those medical facilities, THEY DO NOT ACCEPT THE COVERAGE. We cannot find doctors or hospitals in a 50-mile radius that will accept the coverage. The customer service is TERRIBLE. They are unresponsive. This is a scam. DO NOT USE THIS ORGANIZATION.

Arlene Garcia returned my phone call to cancel my membership. She was very pleasant and helpful in the process.

I’m gonna give a 5 star review specifically to Arlene Garcia and the service she provided for me over the phone.

I’ve had some less than ideal interactions with other representatives for this same company, but Arlene restored my faith in people doing their job right.

She was helpful, pleasant to talk to, listened really well to my concerns and requests. She was very knowledgeable and wanted to connect on a human level, not just get the call over with. Which now a days is hard to come by.

I’m glad she was the one to answer my call today!

Everyone was so easy to work with and Arlene was very helpful. Thank you.

Rotha was super helpful ! He was very personable but still very professional . After explaininf my delimma he knew exactly what I needed for my situation.

Terrific customer service! Melissa Roberts took care of all my needs and is willing to help anytime. Truly grateful with how this company helps others! Thank you and be blessed!!!

Our representative, Arlene Garcia, was so friendly and sincere. The very first thing she said is “How can we help you with your frustrations?” WOW!! How compassionate!! Luckily, we are not frustrated, we just needed to cancel our coverage since my husband’s previous insurance was reinstated!! We are so grateful to “We Share” for your support and quick response to our situation!! Thank you so much for all that you do!! Arlene even mentioned that you have a Medicare Supplement “Legacy 65+”…. This is awesome!! We will be checking this out since Jim becomes eligible in November and I am already receiving Medicare benefits! Thank you again for your wonderful insurance program and for offering such kind and caring customer service!! God bless you all!!!

She was very kind and helpful with the process, not to mention very quick.