Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Toon meer
Bedrijf heeft geantwoord
Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Toon meer
Bedrijf heeft geantwoord
Due to an website issue I was unable to place an order so I called direct and got through to Jack. Jack was able to recreate the error which could not be fixed quickly so he took my order over the pho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Contactgegevens
13 Saint James Road, NN18 8AL, Corby, Verenigd Koninkrijk
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Uitstekend
216 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great company
Incredibly quick free delivery and the lowest price around for the paint I bought. The paint was very well packaged so no fear of any leaks. I’m very impressed with this company and will definitely use again.
11 augustus 2026
Antwoord van West End Diy
Thank you for your detailed and complimentary review!
We are glad you were satisfied with our delivery, pricing and packaging for your order and we look forward to seeing you again sometime in the future!
Antwoord van West End Diy
Thank you for your kind 5* review!
On time delivery and I like the pfroduct
14 augustus 2026
Antwoord van West End Diy
Thank you for your 5* review, this is much appreciated and we are glad you are satisfied with our delivery and product!
Customer service
Had an issue with confirmation emails. However I actually managed to speak to a person without waiting for 25 minutes whom was very helpful and polite.
16 augustus 2026
Antwoord van West End Diy
Thank you very much for your 5* review, it is much appreciated!
Apologies about the confirmation email errors we have been experiencing, our tech team are looking into getting this resolved, but glad you contacted us via phone and was reassured about your order!
Wallpaper purchase
Fantastic communication, great quality product, good value for money, well packaged. Thank you.
9 augustus 2026
Antwoord van West End Diy
Thank you for your complimentary review!
We look forward to seeing you again in the future hopefully!
Handy garden vac. It was a bit of a lottery.
Received my order this morning. Not a peep from the supplier from point of order. No acknowledgment of my order being received, no communication about dispatch times, nothing about when I should expect my order. Only knew it was on the way when courier emailed. Very disappointing.
12 augustus 2026
Antwoord van West End Diy
Glad to see you have received your order all okay.
However, apologies to see that you were not happy with our service.
We have been having major issues with our email provider and other certain email providers, especially Gmail as yourself and other customers are not receiving our automated email (Order Updates) in regard to their order, and it appears this has unfortunately happened to you.
I can confirm we had sent yourself 4 emails regarding confirmation of the order, all the way through to the dispatching phase, but they may have fell into your junk folder.
Yet again, apologies if you felt there was no updates or communication, but glad you received your item all okay.
Antwoord van West End Diy
Thank you for your 5* review!
Fast and efficient
Good price, swift delivery and packaged extremely well. Thank you.
6 augustus 2026
Antwoord van West End Diy
Thank you very much for your kind 5* review!
Look forward to hopefully seeing you again in the future with us!
Very pleasant customer service and…
Very pleasant customer service and helpful, my item arrived very quickly I would definitely use you again
Thankyou.
12 augustus 2026
Antwoord van West End Diy
Thank you for your complimentary review!
We look forward to seeing you again in the future.
Love My Garden Furniture
Staff Wonderful Very Polite and Helpful and will help you resolve any problem you have encountered ordering from them.
21 juli 2026
Antwoord van West End Diy
Thank you for your kind review!
We are glad you were satisfied with our service and also really nice to hear you are happy with your garden furniture set!
Excellent service
Excellent service, order arrived the next day, well packed. would certainly recommend and will order from this company again.
11 augustus 2026
Antwoord van West End Diy
Thank you for your kind and complimentary review.
This is much appreciated and thank you for the recommendation.
We look forward to seeing you again in the future!
My order was securely packed and…
My order was securely packed and delivery was quick.
8 augustus 2026
Antwoord van West End Diy
Thank you for your complimentary 5* review!
Staff were very helpful and polite
Staff were very helpful and polite, and next day delivery fantastic service
6 augustus 2026
Antwoord van West End Diy
Thank you for your kind and complimentary 5* review!
This is much appreciated and also very glad you were satisfied with our service.
Fantastic service
Fantastic service. Initial problem with email confirmation of order. Sent email. Communication excellent order arrive very quickly for paint which wasn’t available locally. Very impressed.
5 augustus 2026
Review zonder uitnodiging
Antwoord van West End Diy
Thank you very much for your kind and detailed review!
Very glad to hear you were satisfied with our service and you received your paint all well and good.
I highly recommend this company for…
I highly recommend this company for their excellent customer service and quality products at a reasonable price. Very prompt dispatch of goods.
27 juli 2026
Antwoord van West End Diy
Thank you very much for your kind and complimentary review!
Thank you for the recommendation and we look forward to hopefully seeing you again in the future.
Gorgeous wallpaper!
My beautiful wallpaper arrived super quick and wrapped superbly, the paper is gorgeous and went up really easily, but just had to order another roll as didn't get enough, would use this company again, very pleased
26 juli 2026
Antwoord van West End Diy
Thank you so much for your detailed 5* review!
We are glad you are happy with the product and we look forward to seeing you again in the future!
Antwoord van West End Diy
Thank you for your complimentary review, it is much appreciated!
Excellent customer service!
After trying to order an item online, there seemed to be an issue, however a quick back n fourth through rmail and the issue was resolved and i was able to buy my item n get it shipped to the north of Ireland! Great experience
16 juli 2026
Antwoord van West End Diy
Thank you for your detailed 5* review!
We are glad we managed to source your goods and also very glad you was satisfied with our service!
Polite delivery driver delivery to the…
Polite delivery driver delivery to the front door thanks
19 juli 2026
Antwoord van West End Diy
Thank you very much for your review!
Antwoord van West End Diy
Thank you for your 5* review!
We look forward to hopefully seeing you again!
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