West One Bathrooms Reviews 261

Lily at West One Battersea was wonderful from start to finish - especially as, apart from my initial in-store meeting with her, everything was handled long distance! She is knowledgeable, responsive and extremely helpful and even with a last minute tile problem was able to resolve it in less than 12 hours! We are delighted with the look of our new bathroom and the quality of the fixtures and fittings so much so that our daughter is now hoping to work with Lily to renovate the bathrooms in her new home.

Dealing with Tiago was such a help. He provided solutions to our requirements at every stage and was wonderfully helpful.

Great experience with West One. Lily was very helpful in the design process and put us in touch with a great installer. A very good experience from start to finish.

I found Amandeep Ladhar to be incredibly helpful, he accommodated a return outside of the return window and when I found some parts missing from a shower screen I had ordered months ago but was only just having installed he went out of his way to get the missing parts supplied to me very quickly.

In addition to the excellent customer service all the products are beautiful and fit perfectly in my new bathroom.

Great service, John H ironed out a number of potential difficulties with shipping items to France.
Great products, price and attitude.

I will definitely be buying from WOB again.

Great purchasing experience, Karina has been very helpful and communication was flawless !

Kirsten was enormously helpful. She came up with some great ideas and drew up some plans. She provided excellent advice, taking our preferences into consideration but also offering her own views. She was incredibly knowledgeable about everything to do with bathrooms and displayed a passion and dedication to her work. She was always available, and willing to work late to help us get our designs ready within our deadlines. I couldn’t recommend her enough.

We worked with Laura at Oxshott branch and she was fantastic - listened to the brief, was on point on costs and great ideas and design, would highly recommend

I cannot thank Andy Reynolds in the Battersea Branch enough for his assistance during my bathroom rennovation! He brings deep expertise, unlimited patience, guidance & professionalism. I appreciate how quick he is, advises on pros & cons, shares multiple options and lets the customer decide. I visited different bathroom providers before West One, and not once did I enounter such a skilled & kind consultant. Every issue I brought to Andy's attention was resolved asap. Thanks Andy!

A big THANK YOU to Kevin at the Battersea Showroom! He is very service minded,knows the brands and gives great recommendations .We were unsure about the layout too as the bathrooms aren’t spacious but end result is very elegant and very functional at the same time.

great service from beginning to end. Kirsten was excellent.

West One service throughout the whole process - from recommended tiles, colour schemes and overall lay out - was brilliant!
End product is beyond our expectations and we're very happy.
Alberto - special thanks for guiding us through this superbly!

West One Bathroom has an interesting variety of bathroom furniture brands, and there I found the style and quality I was looking for.
I went to the Kings Road showroom and the staff are welcoming and friendly.
Yessica has been following my projects attentively and professionally for a few months, and with kindness and patience she is able to satisfy my needs and solve all the problems.
Furthermore, her positive energy stimulates study in choosing the best solutions, respecting the style I requested.
My bathrooms are beautiful! Thank you Yessica, you are a great help.

We have been working with Amundeep at the Battersea showroom for many months now, as we work through our house renovation. He has been wonderfully helpful in guiding us through the selection process and his knowledge has been invaluable. We have had many amends to our order along the way and Amundeep has always come up with a solution we can work with. The whole process can sometimes feel overwhelming, though if you partner with the right people and business, then it makes a huge difference. Highly recommend.

We had searched specific bathroom components and West One Bathrooms stocked the range we liked. When we spoke to Laura at the Oxshott branch we knew we had found the best retailer and sales rep after having experienced other stores previously. She was informative regarding the pros and cons of different styles, materials, brands and finishes. We came away confident about our order and reassured about lead times and delivery. The bathroom is now completed without any issues from any of our purchases. I'd like to thank Laura for all her help, I wish all my renovations were this easy, thank you.

We had been working with west one’s competitors but had and really were quite disappointed with the service. Therefore, we thought we would try west one and was very impressed with Amandeep’s customer service. He was resourceful, thoughtful and very quick to respond to all our questions. We are very happy with the customer service and more importantly with the soon to be installed bathroom he has helped us put together. A very big thanks to Amandeep.

I have just had to go through painful process of doing kup two bathrooms and starting from scratch. Andy Reynolds in the Battersea Branch made this a total joy and I can only thank him in addition for his unlimited patience and guidance. How it all looks when up and running who knows but that is down to my taste. Would ALWAYS recommend Westone Bathrooms to anyone.

Really great service! Our salesperson Lily Dragan helped us create a really beautiful bathroom that fit the space and was exactly what we were looking for. She worked with us through designs and product selection and was helpful and responsive throughout. Using West One means you get trade discounts on their wide range of products and brands so that was also helpful.
Highly recommend!

Dealt with Amandeep he was simply amazing very efficient and advised us well with our various choices and bits.. great experience overall.. Would highly recommend West One to anybody in the future . 100%