My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side... Toon meer
Bedrijf heeft geantwoord
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Its the first time I have shopped at Where Saints Go and have been extremely impressed with every aspect . From placing the order to delivery everything was flawless , and the quality of the dinning... Toon meer
Bedrijf heeft geantwoord
Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive through... Toon meer
Bedrijf heeft geantwoord
Leather pouffe: Excellent product, very happy. Looked just like it did on the web site and great quality. Delivered v promptly and well packaged. I fell upon this company whilst doing an on line sea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contactgegevens
Westbury Street, SK14 4QP, Hyde, Verenigd Koninkrijk
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Charcoal cotton bedspread …
Came across this company while searching for a bedspread. Came really quickly and lovely quality
19 februari 2025
Antwoord van Where Saints Go
Thank you for the 5* review, we're so glad you love your bedding.
Antwoord van Where Saints Go
Thank you so much for the 5* review.
Antwoord van Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Great chair and great service!
Great chair at a reasonable price and fast delivery. Very impressed with Where Saints Go and will definitely consider them for future furniture purchases.
24 februari 2025
Antwoord van Where Saints Go
Thank you for the 5* review and positive comments.
Chair ordered and came without the arm…
Chair ordered and came without the arm rests, although given a slight refund, took the shine of the purchase, more quality checks needed
24 februari 2025
Antwoord van Where Saints Go
Thanks for sharing your feedback with us. We’re truly sorry to hear that your chair didn't arrive as expected —it’s definitely not the flawless experience we strive to deliver.
While we’re glad we could offer a partial refund as a gesture of goodwill, we completely understand how this might have taken the shine off your purchase. Your comments about quality checks are absolutely valid, and we’re already working on improving our processes to ensure such mix-ups don’t happen again.
If there’s anything else we can do to make this right or if you have further questions, please don’t hesitate to reach out to our customer service team
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5* review, it's very much welcomed and appreciated.
excellent delivery and impressed with…
excellent delivery and impressed with the care with which things were packed so they arrived in good condition. Also excellent value for money and good quality furniture
10 februari 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5* review, it's very much appreciated.
FANTASTIC COMPANY AND PRODUCT
Excellent service from ordering to delivery. The bar stools are fantastic quality, at a fantastic price. Look great in our kitchen. Delivery was super quick. Can't praise Where saints enough.
17 februari 2025
Antwoord van Where Saints Go
Thank you for the positive comments and the 5* review.
Chairs far too tall
We ordered 4 leather dining chairs and unfortunately neither of our feet touch the ground. As a man and woman of both average height and build (5'9" and 5'5") this doesn't make sense to us. Why build chairs that fit only very tall people? Additionally the chairs are so tall that our thighs don't fit between the table and the chairs. The return would cost us 84 pounds, which is annoying since this seems like a defect of the chair. I think that as a consumer you like to think a company that mainly sells dining chairs would make their chairs to fit the average person. Especially a company that sells online and people can't try their products out.
In regards to their reply below I have thoroughly read the return policy and I even contacted the company beforehand to see how much it would cost to return the chairs, and they repeated several times "please read our return LLCpolicy" rather than tell me, so to the best of my knowledge the estimate above is correct.
EDIT: the company has reached out to us and given us a free return and full refund which we are happy with
10 februari 2025
Antwoord van Where Saints Go
Hi Hyun Ja Caron,
Thank you for taking the time to leave your feedback. We’re sorry to hear that the dining chairs weren’t a good fit for your table.
We always strive to provide detailed product descriptions, including dimensions, to help customers make informed choices. While chair heights can vary depending on design, we understand how frustrating it must be if they don’t suit your space.
We also noticed that you hadn’t reached out to us before leaving your review. We would have been happy to assist with any concerns and discuss return options with you. To clarify, if the original packaging is retained, the return cost would be £30 rather than £84.
We will contact you directly to discuss a possible exchange or return and hopefully resolve this issue to your satisfaction.
Beautiful and high quality product
Beautiful and high quality product. Well packaged and fast delivery.
10 februari 2025
Antwoord van Where Saints Go
Thank you for the 5* review and positive comments.
Wow wow wow- what service and wonderful chairs …
Literally ordered and delivered within 24 hours- fabulous service. The product is beautiful- comfy and elegant. Perfect.
Will be buying the chair when back in stock to accompany the 2 I purchased with arms
5 februari 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5* review, we're so glad you love your order.
Pommel Footstool
Excellent quality and really quick delivery very pleased with footstool.
11 februari 2025
Antwoord van Where Saints Go
Thank you for the 5* review and positive comments.
Super fast delivery
3 februari 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave a 5* review.
Could you have a worse experience?
I bought the Lorenzo chair for ~£364 which was delivered in a box that was pretty much destroyed and hanging on with a single piece of tape.
The chair came with the parts in an Ikea zip bag in addition to having 8 parts missing. When questioning them, they said “the warehouse ran out of packaging” but couldn’t explain why the parts were missing.
They then sent out the missing parts only to arrive in completely used condition and a different colour. To the extent you could actually see the screw were completely worn.
Again, questioned them and they had nothing to offer apart for a £20 refund signalling “you can buy the parts yourself with the partial refund”.
Don’t be bought by the glamour of the website. The standard won’t match.
22 januari 2025
Antwoord van Where Saints Go
Dear Ram,
We are truly sorry for the bad experience you’ve had with your Lorenzo chair order. While we always strive to provide high-quality products and service, we fully admit that, on rare occasions, things do go wrong—and unfortunately, this was one of those times.This is absolutely not the level of service we strive for, and we take your feedback very seriously.
We want to assure you and future customers that we have already put measures in place to prevent this from happening again.
In addition, we will be reaching out to you directly to put things right. Please accept our sincere apologies and thank you for bringing this to our attention.
Regards
Mark, Tracey & The WSG Team
Good chair and delivery service
Ordered one chair. It was delivered quickly. Chair is exactly as picture shown on website with very good quality. Packaging is carefully done so there is no any scratch or damage when arrived. Recommend and will buy again.
10 februari 2025
Antwoord van Where Saints Go
Thank you for the 5* review and positive comments, it's very much appreciated.
Great service and customer care
Finally I can write my review! My order was placed on the 19th Jan and was duly delivered. Unfortunately one of the chairs was damaged, wasn't packed well, looked like it was put in a box off the shop floor, no protection whatsoever. Today, some 24 days later I have received my replacement chair. Delivery company was at fault for the hold up. Not sure who was at fault for the packing/damage. However I had good communication, service and customer care from Where Saints Go.
19 januari 2025
Antwoord van Where Saints Go
Thank you Louise for your 5* review, it's so very much appreciated.
6 Copenhagen Dining Chairs
Chairs are beautiful! Gorgeous wood, sleek design, very comfortable.
Very well packaged , would def buy from you again.
30 januari 2025
Antwoord van Where Saints Go
Thank you so much for the 5* review, it's very much appreciated. We're so glad you love the Copenhagen chairs as much as we do.
Badly organised couriers letting a good company down
Not a great experience due to incompetent couriers. Sally-Anne in customer service doing her very best to keep customers happy but couriers letting her down. For this reason I wouldn’t use the company again as deliveries and collections are totally unreliable.
27 januari 2025
Antwoord van Where Saints Go
Thank you for your honest feedback. We’re truly sorry to hear that the delivery experience didn’t meet your expectations. While we always strive to provide a seamless service, we do occasionally rely on third-party couriers for larger items, and we regret that this impacted your experience.
We’re pleased to hear that Sally-Anne did her best to assist you, as customer satisfaction is extremely important to us. We take all feedback seriously and are already reviewing our courier arrangements to improve reliability.
We’d love the opportunity to restore your confidence in us. One of our Directors will contact you directly so we can discuss this further and see how we can make things right.
Best regards,
The Where Saints Go Team
Speedy delivery and very well packaged.
Speedy delivery and very well packaged.
Just what we had been looking for.
30 januari 2025
Antwoord van Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Amazing beautiful products and…
Amazing beautiful products and delivered really quickly. I love them!
27 januari 2025
Antwoord van Where Saints Go
Thank you for taking the time to leave us a 5* review, it's very much appreciated.
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