Whole Food Earth® Reviews 

Best company so far for ordering any seeds and healthy stuff. 2 days delivery window which is excellent.

Excellent price and very quick delivery

I was looking for organic coconut flakes in all our local shops but unfortunately I couldn't find any. I went online to Whole Food Earth and found what I was looking for. They have a good selection of quantities in bags. It wasn't very fast in being delivered but it was in perfect condition when it was delivered. I have used the flakes and I am delighted with them and how nice they are.

very nice product well worth it will be buying more soon

Such good value for organic food. Some stuff is impossible to buy in physical shops.

2nd time now I’ve made a purchase and very satisfied.

Great job. Unbearable experience. Well done!

Fast delivery. Onions were excellent. All onions were good.

Prompt delivery, fast and efficient service

I ordered 20Kg of porridge oats but they didn't have in strock which they emailed me about straight away and offered the alternative of jumbo oats - I agreed the swap and it all happenned seamlessly. Delivery was quick, price good, good service

I placed an order under 3kg on Monday before noon, expecting reasonable processing times.

On Tuesday afternoon, customer support explicitly confirmed my order would be dispatched on Wednesday and delivered by Thursday.

However, when I called back on Thursday morning, I was given contradictory information: the order was only being dispatched right then at 9:33 AM, pushing delivery out to Friday.

Blaming an order backlog is not a valid excuse for misleading customers.

Having extensive professional experience in e-commerce fulfillment, a four-day dispatch window paired with incorrect advice from support is substandard for a reputable company.

I acknowledge the high quality of their certified organic products, but the customer service and fulfillment experience were exceptionally poor—meaning I will not be purchasing from them again in the future.

I am delighted with the product and delivery was prompt

Easy to read product descriptions.

Excellent quality every time- I’ve tried the competition and once again returned

Indeed high quality food! Fast and mindful delivery.

Products are fantastic quality and I really enjoy eating them.
Delivery service let's them down but if you are prepared to wait a little longer it's fine.

Great price for good quality food. Having made an order and paid for it I had forgotten an item. I rang the next working day and they added the item and ensured it was sent at the same time.

A great range of products and always very quick service, i really love shopping with them.

Had a problem with the order that was ourside their control. Responded right away, apologised and fixed the problem next day. 1st class customer service [ and their products are excellent]

RANCID and potentially dangerous product - customer service absolutely awful.

I bought a 2kg bag of almond flour from Whole Food Earth.

The smell was rancid and made me and my son want to vomit.

It was within their best before and had been stored in a cool, dark place as advised.

It was £40 worth of almond flour.

I called Customer Service, which was dismissive. They told me as they weren't alerted within the 14 day window, that no refund or replacement would be given and they would not investigate unless I sent it in at my own expense.

They refused all responsibility.

I explained it was not okay to give me a rancid product and then expect me to be out of pocket and not even investigate.

I stored it in a cool, dark place as described. It had only just been opened. It was within its best before as stated by Whole Food Earth.

It should not have smelled rancid. I believe it was actually dangerous.

Both the product and customer service was terrible.

I will never buy from this company again.

*Under the UK Consumer Rights Act 2015, all goods must be of satisfactory quality, as described, fit for purpose, and last a reasonable length of time - including UP TO BEST BEFORE DATE. Almond flour that goes spectacularly rancid and smells disgusting before its best-before date breaches the requirement for satisfactory quality and durability.*