Terrible terrible terrible !!! After seeing their reviews and fees they charge to cancel after 2 days of cover they are going to charge 60% of premium . Also as i had Classic insurance i had no acru... Toon meer
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Lees wat reviewers zeggen
Absolutely disgusting, this company should be avoided at all cost. Do not buy any product with this company. I wanted to cancel a policy I took out 12 hours earlier and paid in full for the year and g... Toon meer
Representative Ali Eren was very helpful. Your company does need quite a bit of input from me in terms of forms (* Copy of DVLA Licence Summary for Mr Paul Zotos * Copy of Evidence of MOTORCYCLE... Toon meer
So I’ve been with Wicked for 3 years now, they do exactly what they say very well, email you when you need reminding , are on the end of the phone when you need to speak to someone, yes that’s right N... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of the UK’s largest independent motorbike insurance providers. For over 15 years, our knowledge and expertise has continued to grow!
Contactgegevens
Verenigd Koninkrijk
- wickedquotes.co.uk
3,1
Gemiddeld
174 reviews
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Antwoord van Wickedquotes
Thanks so much for taking the time to leave a 5* review!
- WickedQuotes Customer Support
Excellent value for money
14 maart 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Your feedback has truly brightened our day! Value and Customer satisfaction is our top priority; so we appreciate your support 😊
- WickedQuotes Customer Support
scamers
wot a absolute scam company stay well clear & read all the reviews about them iam trying my best to get them infestagated because thier is something very dodgy about this insurance company paid them 100 pounds 2 weeks later a wonted to cancel it they charged me 84 pounds to cancel peaple stay well clear scamers & I don't no how thier getting away with it iam reporting them to ombudsman scamers
15 maart 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
We are sorry to hear that you were not satisfied with our service.
The cancellation terms are all documented within the Terms of Business Agreement, which includes a list of our charges - these must be agreed to before making payment at inception of the policy.
If finance is used to purchase the policy, a balance may be owed to us or the finance company at the time of cancellation.
We hope this clears up the situation. If you have any further questions please let us know.
- WickedQuotes Customer Service
Antwoord van Wickedquotes
Thanks for the positive feedback and the recommendation John - much appreciated :)
- WickedQuotes Customer Support
Ease of use
Ease of use , clear instuctions , secure site ,simple efficient
6 maart 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks for taking the time to leave a positive review Alec; we're glad you had a good experience and we appreciate the feedback :)
- WickedQuotes Customer Support
A great experience!
First time with Wicked Quotes and I must say everything went smoothly. They gave me a fantastic price. Will definitely use the company again, and encourage others to check them out. Well done to all involved.
29 februari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks so much for taking the time to leave such positive feedback! We're glad we could be of help, and thanks again for your business :)
- WickedQuotes Customer Support
Had insurance for 7.5 months
Had insurance for 7.5 months. I paid £646 but when I cancelled the policy, refund was only £32.
12 februari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
We are sorry that you are not happy with the refund following cancellation of your policy. Further information regarding the charge for time on cover is in the insurers policy documents, which were emailed to you at inception of the policy. There may also be some non-refundable extras, such as legal protection, breakdown cover etc, as well as retained commission and administration fees.
The cancellation terms are all documented within the Terms of Business Agreement and explained to every customer prior to the policy commencing - which you have agreed to at inception of the policy.
- WickedQuotes Customer Support
There all about admin fees
They tell you the wrong information and are just trying to keep admin fees which are so extortionate. Then on top of that charge you again cancellation fees. Very dodgy company for motorbike insurance. Do not use and check out pass reviews we can't all be wrong. Do not use them.
7 februari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
We are sorry to hear that you were not satisfied with our service. Having looked into this for you I can see that some of the information supplied during the validation of the policy did not match with the information you supplied online. Therefore, the policy had to be amended and an administration fee was applied.
The cancellation and amendment fees are all documented within the Terms of Business Agreement and explained to every customer prior to the policy commencing - which you have agreed to at inception of the policy.
- WickedQuotes Customer Support
Someone to talk too at last…
The price I paid was a 1/3 of what I was quoted for my renewal.
The process was quick and handled professionally. Speaking to a person without having to wait for ever ensured customer satisfaction on this occasion.
3 februari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks so much for the positive feedback Errol! We're glad we could find you a competitive price quickly and easily :)
- WickedQuotes Customer Support
Smooth, simple, competitively priced
Smooth and simple process starting my insurance. Asked a few more questions and took abit longer to go through the process of starting my insurance but at such a competitive price it was worth taking some time out of work day to sort it.
30 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks for taking the time to leave the positive feedback - we're glad that we were able to offer you a good price for your coverage :)
- WickedQuotes Customer Support
Rubbish
Bike insurance increased even with 4 years NCB. Cheaper elsewhere. No loyalty.
1 februari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
We are sorry to hear that you were not satisfied with our service. Premiums are set by the underwriter and unfortunately, we have no control over this. However, if anything has changed since last year, such as the value of the motorcycle, or estimated annual mileage it is worth contacting us as it may reduce the premium.
- WickedQuotes Customer Support
Reasonably priced company
The ease of conversation when talking with Sam, when I finally got to speak to him having had to listen to Classical music for 35 mins before my call was taken.
Best priced policy
30 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks so much for the five star review Martyn - we'll make sure the good feedback is passed on to Sam :)
- WickedQuotes Customer Support
Motorcycle insurance
The product was so easy to purchase and was cheaper than anywhere else.
24 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks so much for taking the time to leave such a positive review - we're glad that we could be of service and helped you save some money!
- WickedQuotes Customer Support
Conned me out of £89 insured bike last…
Conned me out of £89 insured bike last night sent all documents they asked for they rung me today about 12 hours later and cancelled my policy no refund and cancellation with admit effect due to bike not being restrict but was booked in to be done and they was worried id ride the bike before yet was my partner that actually rode it not me yet they already knew this when insurance was taken out
16 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
We are sorry to hear that you were not satisfied with our service.
We have looked into your case, and it would appear the documentation we received for the validation of the policy did not match with the information you supplied online, and unfortunately the underwriters were unable to continue cover.
The cancellation terms are all documented within the Terms of Business Agreement and explained to every customer prior to the policy commencing - which you have agreed to at inception of the policy.
- WickedQuotes Customer Support
Very easy to understand
Very easy to understand, and the Cheapest quote I've had so far,
10 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks for your 5 star review Andrew! Glad to know that our service exceeded your expectations :)
- WickedQuotes Customer Support
Good quote for my hayabusa
Good quote for my hayabusa. The process was quick thanks to the phone operator. Definitely recommend them.
8 januari 2024
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks for your five star review Nicholas - we're glad to hear that you had a good experience that was quick and easy. Thanks for the recommendation!
- WickedQuotes Customer Support
Great service from start to finish
Great service from start to finish and answered all my questions.
Very happy 😃
20 november 2023
Review zonder uitnodiging
Antwoord van Wickedquotes
Thanks for your 5-star review Stuart. We're happy you had a good experience with our service and thank you for your business :)
- WickedQuotes Customer Services
Just don't use them is the only advice…
Just don't use them is the only advice you need
30 oktober 2023
Review zonder uitnodiging
Antwoord van Wickedquotes
Sorry to hear you are unhappy with the service you have received from Wicked Quotes. If you are willing to provide more details about your experience, we would be happy to investigate further.
- Wicked Quotes Customer Services
too much information …
the process of getting the insurance on line is ok but having to send multiple type of identification whichi had to send recorded delivery which cost £7.50 was not good and then got a phone call to send letter again for no claims bonus although the guy i spoke to was helpful in regards to riding motorcycles abroad
4 oktober 2023
Review zonder uitnodiging
Antwoord van Wickedquotes
Thank you for your honest feedback.
We're sorry to hear that you found the ID process inconvenient. We require our customers to provide certain types of identification to verify their identity and to protect them from fraud. However, we are always looking for ways to improve our process and make it as easy and convenient as possible for our customers. We appreciate your feedback and will take it into consideration as we continue to review our procedures.
We're glad that you found our customer service helpful, and we appreciate your business. We hope to have the opportunity to serve you again in the future.
- WickedQuotes Customer Services
Always read the fine print
Wicked Quotes had provided a policy based on information submitted via a comparison site, it appears they did not receive all the correct information and as such then decided to keep more than half of my policy amount in the event of cancellation. Referring me back to the comparison site to complain. Repeating "this is the terms & conditions" which allows them to basically "retain" funds which you have paid in full.
will never use again and will be sharing with the motorcycle community.
13 oktober 2023
Review zonder uitnodiging
Antwoord van Wickedquotes
Sorry to hear you are unhappy with the service you have received from Wicked quotes.
If you would like to provide us with more information, we will gladly look into this case in more depth for you.
We validate the information used to get your quote, and if this is incorrect your premium can be affected. Our cancellation charges are clearly stated in our TOBA and have to be agreed by you before the policy can be purchased.
- WickedQuotes Customer Services
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