Wifi Hire Reviews 

296
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We moved into a new property and our internet was not due to be installed for a week later. I work from home and watch a lot of tv so this hit me hard! I came across Wifi Hire and it arrived... Toon meer

Beoordeeld met 1 van de 5 sterren

I was charged £80+ for two days of not great connection. They wouldn't give my deposit back. I couldn't get to a post office immediately after using, so they got the router back a few days late,... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Toon meer

Beoordeeld met 5 van de 5 sterren

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Toon meer

Bedrijfsgegevens

  1. Internetaanbieder

Geschreven door het bedrijf

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(296)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Speedy delivery and easy setup…

Speedy delivery and easy setup. Worked okay as a temporary WiFi solution while we waited for our broadband installation. Setup was simple and straightforward.
Allowed several devices to connect even Netflix on the TV.

However, the speed wasn’t great, and it turned out to be very expensive for just eight days of use.

31 juli 2025
Logo Wifi Hire

Antwoord van Wifi Hire

Hi Keith,
Thanks for taking the time to give us your feedback. We are glad to know that the device was able to serve as a temporary solution while waiting for your broadband installation.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.

Sorry for any inconvenience experienced.

Kind Regards
Wifihire.co.uk

Beoordeeld met 1 van de 5 sterren

DO NOT use this company

DO NOT use this company. FRAUDULENT.
The device didn't work at all. Useless for work, Google meets, Zoom, any app for making calls just not load at all. Download and upload velocity < 1 Mbps. Tried everything. I asked for a refund and was refused. Paid more than 50 pounds for 7 days, and still waiting for the deposit back. Lack of empathy and support has ignored my requests for a refund since. Appalling service!

5 augustus 2025
Review zonder uitnodiging
Logo Wifi Hire

Antwoord van Wifi Hire

Hello Rodri,
Thank you for providing us with your feedback, and first of all, we sincerely apologise for any inconvenience experienced.

This has been looked into, I can see that you contacted us and a customer service team member replied to that email on the same day it was sent, requesting for the post code of the location where the device was being used and for a speed test to be done on the device to enable us investigate the coverage situation in your location.

The speed test result you provided via the online application shared with you by the customer service team member showed you were receiving network speeds of up to 48.33Mbps-25.30Mbps.

I can see that after the customer service team member checked the network status of your location (based on the post code you provided of where you were using the device), the team member had informed you that we couldn't send a replacement device on another network because the other major data providers we use were all working on fixing a technical issue at that location, at the time, hence the data network assigned to you was the best performing network for that location at the time."

I can also see from the email communication that a customer service team member reached out to you 2 days later informing you that one of our other data providers had finished the network repairs in your location and offered to send you a replacement device on another network but you declined the offer and requested to keep using the device for the duration of your hire period.

I have checked the Royal mail return tracking details page and it shows the device was returned towards the end of your hire, it was delivered to us on the 5th of August and your refundable deposit was issued into your account on that same day. You would have received a deposit notification email from the payment processing system with details of the refund timeline.

Kind Regards
Wifihire.co.uk

Beoordeeld met 5 van de 5 sterren

A week without wi-fi. No thank you!

This was the second time I have used this company, we holiday at a fishing complex in South Wales which doesn’t have wi-fi, both times the router has been waiting for us when we got there and we returned it the day we left, our deposit was back into my bank within a week. If I asked any questions or queries by e mail, they were answered within a short space of time. We are going back on holiday next year and will be using this company again. Staff are always happy to help.

28 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome company

Partner required temp/mobile WiFi following a major operation. He did not want to miss his sports while in the hospital.
Worked really well. Easy to use too. Just remember to keep it charged when not using it!!
Easy to order, use and return. No chasing deposit - paid directly back to bank within a few days of return
Would highly reccomend if WiFi on the go is required!

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Straight-forward process to order and return WiFi box, good WiFi connection, quick to arrange return of deposit.
Overall very happy with the service, thanks.

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt response to all my questions…

Prompt response to all my questions before purchase helped to prevent any issues as I needed to use the device in two separate counties. Received as promised, set up was absolutely hassle free and sending the router back was fairly easy too. Overall great service and if I need temporary fast solution again, I will surely return.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolute lifesaver

Absolute lifesaver! Was a bit skeptical before as I’ve never heard of this but so glad I went through with it. We’ve just moved home and couldn’t get WiFi for just under a week, this saved my mental wellbeing 🤣 definitely recommend

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Late arrival and when this arrived the…

Late arrival and when this arrived the signal is absolute junk in Kent. 5mbps wow, so not with it.

12 juli 2025
Review zonder uitnodiging
Logo Wifi Hire

Antwoord van Wifi Hire

Hello Kyle
This has been looked into, and I can see from Royal mail tracking details page (which I can see the customer service team also shared with you) that the device was dispatched 2 days before your hire start date to be delivered to the shipping address provided in your order.

Royal mail tracking details showed you requested they should redirect your parcels to a different address , hence the device was delivered to your redirected address and arrived a day after your start date due to the redirection request you sent to Royal mail and i can see from the tracking page that you received the package.

I can see this is an ongoing hire and I can see the customer service team had replied your email with questions that would enable them diagnose the issue. So I would recommend responding to the team so that they can provide the appropriate support as Trustpilot wouldn't be an ideal platform for customer service support.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Kind regards
Wifihire.co.uk

Beoordeeld met 5 van de 5 sterren

Lifesaver!

Brilliant, easy and punctual company! Never heard/ was abit septical but no need to worry. Came as promised (read the information given) and plug and go! Refund on return was rapid too. If needed again would deffo use them again!

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service provided

I needed wireless broadband for work purposes having just moved home. Arrived swiftly, worked as soon as I switched it on and the return process was easy.
Much appreciated.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quick delivery and just plug it in and you have temporary wifi.. we had a delay with our provider and we would need wifi for a week and i didn’t want to fuss around and found this wifi company and it was brilliant and well worth it.. just post it back , i cannot fault this so 5 stars and thank you and will definitely recommend x

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish. So so simple. Plug in and away you go. For a short term fix during a house move it was ideal. Returns label sent with parcel and refund of deposit issued same day it arrived back. Would highly recommend

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

I accidentally got my dates wrong and they promptly emailed me. In the end I chose to cancel and I got a full refund a couple hours later. Very good customer service!

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It saved me during a move

It saved me during a move! I work from home and I HAD to have internet. I was havign some issues setting up broadband and this was a great alternative while I sorted everything out. It's not cheap by any means, but the value is in the convinience.

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service!!!!

It was easy and quick to order, with the unit arriving the next day. Definitely got me out of a bind with I had a failure with my (former) wifi supplier.

Can't compliment the staff enough - very friendly and helpful with prompt replies to all my questions.

Thank you very much!

11 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service! I needed a temporary WiFi service having moved home and awaiting Virgin to re-connect my service. My WiFi Hire unit arrived the day after I ordered. I plugged it in and immediately had WiFi service throughout our new house until Virgin hard wired our normal service. Many thanks WiFi Hire, appreciated your help!

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5*’s all day long

5*’s all day long!

The router came next day and worked off the bat, we ran my computer and my husbands PS5 and he even got online gaming.

Seamless process and we are very happy with the service. We will recommend you to everyone!

Thank yo!

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am so happy I found this company

I am so happy I found this company. I have 2 autistic kids and our electronics are essential for their regulation, so when we booked a holiday we were concerned about Internet access. I looked into adding data to their sims but for the amount we'd need it was going to be expensive and I didn't want to take out a contract on a portable wifi. Then I found wifi hire, it was everything I was looking for. It was cheaper than 5gb of add on data for 2 sim cards and would allow me and my husband Internet too. They provided everything from the mini router to the charging cable and a power bank plus a the return label. I hardest part was finding a post box. I cannot sing the praises of this company enough and will definitely be using them again if we have another holiday or if we move house, anytime I'm worried about not having interent access.

31 mei 2025
Review zonder uitnodiging

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