Wildanet Reviews 1.110

Andy our engineer called to say he'd be on the way. My husband asked to be 10 mins after time and he did this allowing me to make sure I was back.
Andy was very respectful in the home and even stayed to help me make sure my laptop would connect and didn't make me feel silly when I tried to connect to the wrong one.
Thanks Andy!

Very efficient service all the way from initial meeting to installation.
Changing from my original BBand supplier was all taken care of by Wildernet.
The best part was Chloe who came to connect me up. She made sure all my home devices worked with the new Reuter before she left mine, I was thoroughly impressed.

Arrived as planned, installed an incredibly neat job, and have now an internet speed over 200. Thanks to Joshua, Jacob and a very fast tidy with this specialist gizmo from Lewis. Well done.
Another Yealmpton customer.

The final stage of installation was fantastic Jamie the engineer was very friendly polite and professional.
The 1st stage installation was not the greatest due to lack of communication and appointment times not kept but once the wildanet team were informed then 100%

Excellent and efficient installation service by Derek, Kai and Fin, very pleased to have the broadband working fast and also excellent work done by the colleagues that installed the equipment externally in the grounds, thank you.

Jamie came to install our new Wildanet router.
A very efficient, personable, tidy worker.
Very happy with the service provided from initial contact with Wildanet to installation.

Just had it installed with no issues, engineers were great, very helpful and knowledgeable. Internet is working great at the speed advertised. So far so good 👍

Honesty was so easy Chloe was so great would definitely recommend

At all stages everyone worked very professionally. I have to mention that Chloe was really helpful and explained things to me and answered my questions so well.
Thanks to everyone.

Excellent, friendly and helpful staff. Nokia router and Nokia Beacon boosters are very god quality, easy to setup and work very well. Overall, Wildanet are very good to deal with.

The efficiency and work of the engineers. Communication was also excellent

Chloe was Quick, efficient, polite and helpful during installation today

Brilliant installation but promised phone adapter was overlooked & had to ring to ask where it was! A long time without landline ( even with phone line+) but broadband is good so far

Very easy setup, speed exactly as described.

Letitia was very patient and understanding whilst she went through our connection difficulties. We were very impressed with how she dealt with us. However the problems at our end proved beyond our ability to deal with and we have accepted that we need a visit by your technician to fix things. Letitia did a very good job! Thank you.

Absolutely brilliant internet service definitely recommend shame they not available every part of Cornwall yet so many of friends and family want it hopefully it won't be long

THE HELP FROM MAJOR OVER THE PHONE IS WHY I GAVE 5 STARS, HE IS COURTEOUS, PATIENT AND VERY GOOD AT EXPLAINING HOW TO SET UP THE BOOSTER.
I FEEL CONFIDENT TO RING HIM AGAIN FOR ADVICE, HE IS AN ASSET TO WILDANET. THANK YOU MAJOR.

Aron Tim and Ollie installed our recently updated Wildanet modem. They were professional polite and very helpful in undertaking what was potentially a difficult task. However they worked the issue out in a timely fashion ensuring minimal disruption. Great job👍

I have recently joined Wildanet the experience was very good. They arrived when they said and Matt G wired everything up very carefully and was considerate clean and tidy. Later I needed help in connecting a booster device I rang the local office and spoke to Major who was extremely helpful and helped me set it up. He was very patient and even rang us back later to make sure everything was working well. I would certainly recommend them.

Lesley