After my dachshund became intolerant to chicken and beef i had to find a good quality game food. I came across this food on amazon but kept getting dented tins. I now order from the website as my dog... Toon meer
Bedrijf heeft geantwoord
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Although we arrived on the day the guy who speaks very little English was there he was helpful. He gathered up our order from scratch because the email I received said my order was being prepared ( so... Toon meer
Bedrijf heeft geantwoord
Last month I ordered a 6 pack of Venison and Wild Boar wet adult dog food for our 5 year old golden retriever. He really loves it, but at £3.90 a can (shipping included) I thought it might be a o... Toon meer
Bedrijf heeft geantwoord
ok, so I made a complaint via email from their website and via my order email but heard nothing back So I took to the reviews and let my annoyance known They replied and apologised form not respon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We cater to your dogs' cravings for wild flavours. Our family-owned brand, guided by our passion for canine well-being, provides low-fat, nutritious venison-based dog food and treats. Inspired by our working dog's love for venison, we ensure your pets enjoy the best natural, wholesome meals. Experience the wild side of pet care with Wild Antler.
Contactgegevens
10 Ailwin Road, IP32 7DS, Bury St. Edmunds, Verenigd Koninkrijk
- 01284844242
- info@wildantler.co.uk
- wildantler.co.uk
4,7
Uitstekend
287 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van wildantler.co.uk
Thank you for your lovely review! 😊
We’re so pleased to hear you’re happy with the products and found the ordering process easy — that’s exactly what we aim for!
We really appreciate your support and look forward to serving you again soon 🐾
Used this company a number of times…
Used this company a number of times now. Always fast and efficient with good communication. Plus , my dog loves their sausages.
12 februari 2026
Antwoord van wildantler.co.uk
Thank you so much for your continued support! 😊
We’re delighted to hear that you’ve had consistently fast and efficient service with clear communication — that’s exactly the experience we aim to provide every time.
And even better to know your dog loves the sausages! 🐾 That’s the best feedback we could ask for.
We really appreciate you choosing us again and look forward to your next order!
I always had a good experiences with…
I always had a good experiences with antlers and their food is really good . Fast delivery too
11 februari 2026
Antwoord van wildantler.co.uk
Thank you so much for your lovely review! 😊
We’re really pleased to hear you’ve always had good experiences with us and that you’re happy with both the antlers and the food. It’s great to know the fast delivery is hitting the mark too! 🐾
We truly appreciate your continued support and look forward to serving you again soon.
Excellent food and customer service 👌…
Excellent food and customer service 👌 the only food my food loves, he always licking the bowl clean 😊
16 januari 2026
Review zonder uitnodiging
Antwoord van wildantler.co.uk
Thank you so much for the amazing review!
We absolutely love hearing that it’s the only food your dog enjoys — and that he’s licking the bowl clean every time 😊 That’s the best compliment we could ask for!
We’re also really pleased you’re happy with our customer service. Providing great food and great support is what we’re all about.
Thanks again for your kind words and support — it truly means a lot to us! 🐾
Antwoord van wildantler.co.uk
Thank you for your wonderful feedback!
We’re so pleased to hear you had a great experience and found everything quick, easy, and efficient — that’s exactly what we aim for.
We really appreciate you taking the time to share your thoughts and look forward to helping you again soon!
Antwoord van wildantler.co.uk
Thank you so much for your kind words!
We’re absolutely delighted to hear that you’re happy with both the dog food and our customer service. Providing high-quality nutrition along with friendly, reliable support is exactly what we strive for, so your feedback truly means a lot to us.
If you ever need anything at all, we’re always here to help. Thanks again for your support — and a big tail wag from us! 🐾
I have not yet received my wild anthler…
I have not yet received my wild anthler parcel which is very odd!
11 januari 2026
Antwoord van wildantler.co.uk
Hi Susana,
Thank you for your review. We’re sorry for the confusion regarding your delivery.
Your subscription renewal fell on a Friday, and as we only offer next-day delivery for orders placed Monday to Thursday, Friday and weekend orders are packed on Monday. This is what happened with your order.
Your parcel is scheduled for delivery today (Tuesday). We hope you’ll understand the reason for the delay, and once everything is safely received, we’d really appreciate it if you would consider updating your review.
Kind regards,
Simone
Great grain free treats.
We have tried various treats from here for our dog who has allergies and a sensitive tummy he has enjoyed them all. Occasionally they throw in a sample of something which is great as we can try it before we buy it sort of thing. They are always prompt at posting to you. Great job. 🤗
2 januari 2026
Antwoord van wildantler.co.uk
Thank you so much for taking the time to leave such a lovely review 🤗
We’re really pleased to hear your dog has enjoyed our grain-free treats and that they’ve suited his allergies and sensitive tummy. We’re glad you appreciate the free samples too – it’s always nice to try before you buy! Thanks as well for mentioning our prompt delivery. Your support truly means a lot to us. 🐾
I still don't have my dog food and I…
I still don't have my dog food and I know it's been christmas, but I sent a message to asking when it will arrive and still haven't had a reply. I have had to source food from elsewhere while waiting?
2 januari 2026
Antwoord van wildantler.co.uk
Hello Jane,
Thank you for your review and for sharing your experience. We’re very sorry for the frustration this situation caused and fully understand how worrying it is when you’re waiting on dog food.
We have since received your response and understand that our Christmas closure emails may have been missed. These were sent in advance to inform customers of dispatch dates and how to avoid delays over the holiday period. We also replied directly to your message on 29th December, explaining the closure and advising that deliveries would resume from 5th January.
As advised, your order was dispatched as soon as we reopened and has now been successfully delivered.
We’re genuinely sorry that you needed to source food elsewhere while waiting and appreciate your patience and understanding during this busy time. Your feedback is valued and helps us continue to improve our communication with customers.
Kind regards,
Simone
Excellent products such high quality my…
Excellent products such high quality my fur baby is highly sensitive to most things but luckily wild antler is nothing but 100% of the best products would not go anywhere else and I recommend them as there customer service is the same as there products top quality !!
11 december 2025
Antwoord van wildantler.co.uk
Thank you so much for such an amazing review! We’re absolutely delighted to hear that our products suit your sensitive fur baby so well. Knowing that our quality and customer service mean this much to you truly makes our day. Thank you for your recommendation and loyalty – it really does mean the world to us 🐾💚
They absolutely love this food!
4 december 2025
Antwoord van wildantler.co.uk
We love hearing this – thank you so much! We’re thrilled they’re enjoying the food, that’s exactly what we hope for 🐾💚 Thanks for taking the time to leave a review!
My dog absolutely loves the tins of…
My dog absolutely loves the tins of wild antler food ...hes a really fussy eater but since putting him on the tins of food he laps meal time up
Also brought antlers and they are so good ...brilliantly priced aswell
Would defo recommend this company to friends who have dogs
18 november 2025
Review zonder uitnodiging
Antwoord van wildantler.co.uk
Thank you so much for this lovely review! We’re thrilled to hear your fussy eater is loving our tinned food and enjoying mealtimes again – that’s always wonderful to hear. It’s great to know the antlers have been a hit too and that you’re happy with the pricing. Thank you for recommending us to your friends, it really means a lot 🐾💚
Redeemed themselves
ok, so I made a complaint via email from their website and via my order email but heard nothing back
So I took to the reviews and let my annoyance known
They replied and apologised form not responding, apparently there was an issue with spam mail?
However, as an apology they sent me another order free or charge, so I guess they redeemed themselves and actually tried, so I've changed my review
Here's to hoping they keep up with the good service
22 november 2025
Review zonder uitnodiging
Antwoord van wildantler.co.uk
Thank you for updating your review and for giving us the opportunity to put things right. We’re genuinely sorry again that your initial emails didn’t reach us due to the spam issue – we completely understand how frustrating that must have been. We’re pleased we were able to resolve this for you and really appreciate you acknowledging our efforts. Your feedback helps us improve, and we’re committed to continuing to provide the level of service our customers expect. Thank you for giving us another chance.
Items were of good quality and at a…
Items were of good quality and at a very competitive price. Delivery was fast and well packaged.
4 november 2025
Review zonder uitnodiging
Antwoord van wildantler.co.uk
Thank you for your great review! We’re really pleased to hear you’re happy with the quality, pricing, and fast delivery. Thanks as well for mentioning the packaging – we truly appreciate your support 😊
I have a subscription with Wild Antler…
I have a subscription with Wild Antler for 2 kg each month and have always been delighted with my dogs small venison sausages, however this months order, received yesterday, the sausage appears to be softer and flexible and not hard and solid, this in turn affects my dogs toilet and raises concerns about whether the sausage has been thru the full cooking process
10 november 2025
Antwoord van wildantler.co.uk
Thank you for bringing this to our attention and for being a valued subscription customer. We’re really sorry for the concern this caused. As soon as you contacted us, we sent a replacement straight away. Our venison sausages are fully cooked; however, as they are a natural product, there can occasionally be variations in texture between batches. We appreciate you getting in touch so we could resolve this promptly and are always here if you have any further questions or concerns.
Believe it or not but my labrador is…
Believe it or not but my labrador is normally so picky with food but there is something about Wild Antler that he loves! Even gets excited when I show him food can!
Great quality food.
3 november 2025
Review zonder uitnodiging
Antwoord van wildantler.co.uk
Thank you so much for this fantastic feedback! We love hearing that even a picky Labrador gets excited when he sees the food can – that’s the best compliment we could ask for 🐾😄 We’re delighted you’re happy with the quality, and we really appreciate you taking the time to share your experience.
good products
31 oktober 2025
Antwoord van wildantler.co.uk
Thank you for your feedback! 😊 We’re glad you’re happy with our products and really appreciate your support.
Exceptional customer service
Exceptional customer service. Sorted out a minor problem without hesitation. Will definitely be back for more .
14 oktober 2025
Antwoord van wildantler.co.uk
Thank you for your kind words! 🌟 We’re so pleased we could resolve the issue quickly for you. Providing exceptional customer service is really important to us — we look forward to welcoming you back again soon!
Great service, fast delivery, great products
Great service, fast delivery and brilliant products. I’ve ordered again since and it was just as good.
10 oktober 2025
Antwoord van wildantler.co.uk
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear you’re happy with our service, delivery, and products — and it’s great to know you’ve ordered again! Your continued support means a lot to us.
Great products and seevice
It was quick and easy to order and arrived on time. Very efficient. Brilliant products, my little westie love the venison treats.
16 oktober 2025
Antwoord van wildantler.co.uk
Thank you so much for your lovely review! 💚 We're delighted to hear your order arrived on time and that your Westie loves the venison treats. We really appreciate your kind words and support!
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