Arrived yesterday cherry Madeira and it was just as though I had baked it at home it is delicious so I shall order again as I m unable to bake any more as I'm disabled in my hands
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We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Toon meer
Bedrijf heeft geantwoord
Well packaged; they always arrive in perfect condition. The biscuits are stunning. They are luxurious and delicious. The hand dipped, milk chocolate, ginger biscuits are the very best! Quality ingredi... Toon meer
Bedrijf heeft geantwoord
This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Contactgegevens
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Verenigd Koninkrijk
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,7
Uitstekend
760 reviews
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Antwoord van Williams Handbaked
Thanks Denise, that's wonderful to hear!
Williams Biscuits
The company and the quality of biscuits which are excellent
Quick delivery thanks
6 januari 2025
Antwoord van Williams Handbaked
Thank you Christine, that's very kind of you to say!
To be honest I had a issue with my…
To be honest I had a issue with my items being stolen but they dealt with it straight away and gave me a refund so I ordered them again and waited and I can tell you they are in my opinion the tastiest biscuits I’ve had in a long time and I will definitely be ordering some more for me and my family thank you to the team at Williams Handbaked
6 januari 2025
Antwoord van Williams Handbaked
I'm really glad to hear the issue you had didn't diminish your enjoyment of our biscuits! We really appreciate your kind review.
Festive Eccles Cakes just too sweet
Treated myself to a pack of 4 Festive Eccles cakes. They are far, far, far too sweet and encrusted in sugar on the outside too. What I shame. I ate one, but didn't enjoy it.
24 december 2024
Review zonder uitnodiging
Antwoord van Williams Handbaked
I'm very sorry to hear you didn't enjoy our Festive Eccles Cakes. Our recipe has always included a sugar coating, which is something we're known for, and we've been fortunate to have received some wonderful feedback regarding our newest product. Thank you for taking the time to provide feedback.
Excellent customer service delivery…
Excellent customer service delivery was on time recipient was very excited to try everything said they all looked lovely didn't know what to try first would definitely recommend them and will buy from williams again
18 december 2024
Review zonder uitnodiging
Antwoord van Williams Handbaked
Thank you for your lovely review Patricia, and of course for ordering with us!
Great products. Exceptional customer service
First time I have ordered from Williams Handbaked and won't be the last. Delivery was good and packaging was lovely. I am yet to try everything but the Milk Chocolate Oat Biscuits are absolutely delicious. Customer service is exceptional. There was a slight hiccup with my order as I was sent an incorrect item. I received a response from Rory within 30 minutes and replacement was sent the next day. Would definitely recommend Williams and will be ordering again.
13 december 2024
Review zonder uitnodiging
Antwoord van Williams Handbaked
Hi Diane,
Thank you so much for your generous review, we really do appreciate it! I'm glad you enjoyed the Milk Chocolate Oat Biscuits, and I hope you've now enjoyed sampling the rest over Christmas.
Kind regards,
Rory
Love these biscuits
Love these biscuits! Prompt delivery and great service including order updates. Will be a regular customer.
28 november 2024
Antwoord van Williams Handbaked
Thank you Emma, that's very kind!
It was delivered fine but I did not get…
It was delivered fine but I did not get any messages saying it was on way or even delivered. I had to ask my friend to tell me.
27 november 2024
Antwoord van Williams Handbaked
Hi Sara,
I'm really sorry to hear you weren't updated regarding your delivery.
We send two automated emails, one when an order is placed, and another when an order is being packed. You should then receive further emails from Royal Mail regarding the status of your delivery—there is a possibility those emails have gone to your junk folder.
Once again, I'm sorry you didn't receive these notifications, but I hope your friend enjoyed their gift.
—Rory
Antwoord van Williams Handbaked
Thank you!
Good company to deal with
was a pleasure to deal with this company everything was so straight forward and I found the staff extremely helpful. this is my second purchase from this company and would use again.
28 oktober 2024
Antwoord van Williams Handbaked
Thank you for your lovely review, Antony—we're glad to hear you were happy with your purchases!
Great customer service
Great customer service, delicious biscuits, everyone I’ve bought these for wants more.
28 oktober 2024
Antwoord van Williams Handbaked
Thanks Julie, that's wonderful to hear!
Excellent service
Excellent service, delivered as per the schedule and of course delicious cakes and biscuits
28 oktober 2024
Antwoord van Williams Handbaked
Thank you Sue, we really appreciate it!
We absolutely love Williams products
We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly.
Communication is always good and the orders are always on time.
Any chance of some gluten free biscuits?
Thanks to Williams, my Christmas shopping is well under way.
Judith
28 oktober 2024
Antwoord van Williams Handbaked
Hi Judith, we're very glad to hear you've chosen us as part of your Christmas shopping, and we're very grateful for your kind review. Whilst we're unable to produce gluten free products at the moment, it's something we'll be exploring in the future!
Fantastic present
As expected from this lovely company everything arrived on time, was well packaged and looked scrumptious.
Sadly for me - as this is a present - I will not be enjoying the contents .
However the recipient will love this
28 oktober 2024
Antwoord van Williams Handbaked
Thanks for your lovely review Joan. Sorry you can't enjoy them yourself this time, but we do hope your recipient does!
Your toffee fudge cake is the nicest…
Your toffee fudge cake is the nicest cake I have ever tasted,and I’ve tasted quite a few .
6 oktober 2024
Review zonder uitnodiging
Antwoord van Williams Handbaked
Thank you Kathleen, that's great to hear!
Fabulous company ⭐️Highly recommend
Fabulous company ⭐️Highly recommend ! Delighted with the hamper would use again without hesitation ⭐️⭐️⭐️⭐️⭐️
2 oktober 2024
Antwoord van Williams Handbaked
Thank you for a lovely review Claire, and thank you for ordering with us!
Excellent biscuits 👌 no damage
Excellent biscuits 👌 no damage
in packaging packaging fantastic buttery taste value for money
2 oktober 2024
Antwoord van Williams Handbaked
Thank you John, that's very much appreciated!
Antwoord van Williams Handbaked
Thank you Dot, that's very kind!
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