Was having difficulty with Groupon ordering and Anna emailed me with a phone number to call at Wines on Sale. I called the number, Anna answered and helped me complete three days of Groupon confusion... Toon meer
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Horrible customer service. I received six bottles of wine and the first one I opened was spoiled. I immediately called the company and explained that. They told me to drink the bottles and let them k... Toon meer
Bedrijf heeft geantwoord
I ordered the 15 pack red wine. For the most part the wines were interesting and excellent value for the price. However I don't understand why they included Hallmark's Love wine in the package. Totall... Toon meer
Wineonsale is A#1 in my book. I thoroughly enjoy the wines I receive BUT, the latest FedEx screwup proves what a 100%, 1st class business they are. FedEx “lost” my 20. Outlet shipment and wineonsale r... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Buy wine online at WineOnSale where you can find, buy, and ship wine, wine gifts, and collectible wines from the best online wine store. Order Wine Online and get your wine order or wine gift shipped directly to your door. Find the perfect wine or wine...
Contactgegevens
Crystal Ave 55, 03038, Derry, Verenigde Staten
- wineonsale.com
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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My last time ordering from this dubious company …
I’ve ordered for a few years and each time they get worse. They fill the boxes with blends and many times the wine taste rancid. Tried to speak with CS to resolve but they wanted nothing to do with their 100% guarantee. It’s bogus. They’re rude ( including the CS Rep)who told me thank you after I said I’d never order again. Then he called me a liar in an email from the company. I could write a book but you get my point. Shop somewhere else that values their customers.
I was interested in trying new wines…
I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles.
The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund.
I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.
Have used this company since 2020-not the same anymore
Have used this company since 2020, had great experiences until the past 2 shipments. Both have arrived damaged and not with the full amount of bottles purchased. Customer service is rude and accusatory to customer despite pictures being provided of missing bottles and damaged shipping containers. It’s a sad turn for this company, they used to be great.
Update January 29, 2024….
My review was from 2022 and I have not used this company since. Today I get an email that wine on sale wants my review from 2 years ago altered to remove “ Customer service is rude and accusatory to customer despite pictures”. If you’re having to chase bad reviews from years prior, maybe that should stop and make you think about the approach of the brand. Good luck
Wineonsale is A#1 in my book
Wineonsale is A#1 in my book. I thoroughly enjoy the wines I receive BUT, the latest FedEx screwup proves what a 100%, 1st class business they are. FedEx “lost” my 20. Outlet shipment and wineonsale replaced almost immediately. FedEx eventually found part of my original order, repacked it horribly, and delivered it. How none of the bottles broke is a major mystery. Anyway, I notified wineonsale that I had received what was left of my original order and wanted to pay for it. They are, without doubt, one of the best on line businesses I have ever dealt with.
I highly recommend Wine on Sale
I highly recommend Wine on Sale. So many choices and great prices. Also free shipping. Customer service is outstanding. I had to call about my order and Robin was very helpful and delightful to talk to.
You can’t go wrong with Wine on Sale!
An Extremely Please 1st Time Customer
The difficult to get online wines I ordered are great and competitively priced. The packaging of the wines to avoid breakage during shipping is even greater. And excellent all around Internet experience.
Fabulous!
This place was a great find during quarantine and I continue to order(at least 6 times) since. The wines never disappoint. The delivery is expedient with good packaging. Excellent customer service. I recommend punch cards for frequent buyers, with bonus bottles after so many orders. 👍
Fun Present for Myself
I love their deals on bottles of wine. I have ordered several times and have been very impressed with the selections and qualities of wine that I have received.
Wonderful Wines
Wonderful wine site with fantastic bargains on excellent wines. Have ordered from them multiple times and never been disappointed. The red wine selections in the curated cases have all been very nice.
I can definitely recommend without reservation.
Wineonsale is fabulous
Wineonsale is fabulous! I've had years of experience with wine clubs (no longer) and various sites that deliver wine without a membership. I can honestly say after 5 mixed cases (15-20 mystery bottles at a time), that all of them were amazingly 3.5 to 5 stars and valued far above what I paid. Delivery is fast and the bottles are excellently packaged and the variety every time I order is amazing (reds and whites). A few wines I've never even heard of after 40 years of going to wine tastings and travels around the world and it's like Christmas when the cases arrive. I've not had one bad cork nor one undrinkable bottle after over 100 so far. That is 100% fabulous.
Affordable & Reliable
Good prices on bulk purchases with good packaging to protect products while in transit.
It's very easy to find perfect Wine
It's very easy to find perfect Wine. They have prices that fits every budget. Recommended Wine on Sale for sure you will love it.
Wish I discovered them earlier!!
Awesome wine company!! Discovered them from Groupon. First time the shipping had a little hick up but it’s not the company’s fault but manager Anthony went above and beyond to make it right. The second time I bought it direct and honestly cheaper than Groupon and the quality was amazing. If you buy direct it will not only be cheaper than Groupon but the shipping will be so much faster. I’m so pleased with the customer service as well as the quality of the wine that I’ll be buying from them exclusively from now on. Just give them a try you will thank me later!
Excellence & a different world
Every review that praises the excellence of the customer service of wineonsale.com is right on target. I dealt with Anthony, who was extremely helpful. This would be a different world if every company provided customer service like wineonsale.
Quick service , good wine
I've never ordered Wine on Sale before, but since my quarantine use of wine has grown slightly (yes, I'm a sinner), I thought why actually not? For this price, the wine tastes very good, I likes it. Thank you also very much for your quick service, everything was on the top! I'll use your services more often for now.
I ordered and typed my email in wrong
I ordered and typed my email in wrong. I contacted right after, and they fixed everything immediately! Then without asking, they refunded some of my money because the site charged extra for shipping! Amazing service, I’m very impressed!
EXCELLENT customer service.
EXCELLENT customer service, timely delivery and a fine variety of reds and whites. Very happy and will continue to use this service. I LOVE IT.
Awesome company, reasonably priced wine - what's better?
I've had some really excellent experiences using Wine on Sale. I originally bought a groupon for a case of wine, not knowing much about the website itself. Not only was the deal great, but I ended up spending a lot of time perusing the variety of wines they have. The site is super user friendly, and they have so many wines to choose from, several of which I've had trouble finding in stores in the past. If you like to buy wine in bulk, the shipping fee is very reasonable, and the shipping process itself is really easy. I also had a few exchanges with the customer service about having to make a few changes to my order, and I felt like they truly went above and beyond to help me - I honestly can't remember the last time I had such a good interaction with a customer service representative. This is an awesome company that deserves recognition for their wide selection, hard work, and wonderful customer service! Will definitely be ordering my wine exclusively through Wine on Sale from now on.
I love this company!
Excellent wines from their Groupon wine packs. I bought the 18 pack and a few months later their 20 pack. Excellent quality. Shipping was quick. I also bought a few of their online store popular brand wines. I compared their prices to others and they beat everyone on the internet on price. I guess thats why their name is their name - wine on sale.
Highly recommend.
Everyone has an experience and I…
Everyone has an experience and I appreciate that. I have ordered twice from this company - both with a groupon, and have had nothing but delicious wines and presentation. Packaged well. Nick with Wines on Sale is responsive and helps more than anyone at Groupon! Thank you for that. I had a client order these wines and my neighbors. The wines are really good for the price you pay!
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