Winsurance Reviews 

165
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I just began working with Winsurance, switching policies from Asisa to MGEN. I’ve known Nuno for some time and appreciate his candor and customer focus. Working with Monica made the process easy and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been working with Winsurance even before we made the move to Portugal and I'm so glad I found them. I have my health insurance, auto insurance, and travel insurance policies with them. The cust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Conheço a Rute Neto há muitos anos e sempre a considerei como alguém excelente no seu trabalho, assim como no seu relacionamento pessoal. Desta vez, a Rute ajudou-me, com os seus esclarecimentos muito... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Winsurance and Nuno Mendes for years, but recently reached out for travel insurance on an upcoming trip to the US. Gonçalo Mateus was awesome! Super efficient, but still managed to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Reisverzekeringsmaatschappij
  3. Ziektekostenverzekeraar

Geschreven door het bedrijf

Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims. Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance. To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business. As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt). To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

165 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(165)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Exceptional Service

The service we received was outstanding. They are professional, will have a video meeting with you and are always available for questions before and after the insurance purchase. The are most kind and understanding as well. We have used this company on 2 different occasions and I would never consider using any other company. I give them my highest recommendation.

20 januari 2025
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for your kind review, Wally. It's always a pleasure to see our clients come back! Thanks for the trust!

Beoordeeld met 5 van de 5 sterren

Excelentes Professionais

Professionais dedicados que sempre tentam fazer o melhor pelos seus clientes. Obrigada pela excelente trabalho

17 januari 2025
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Muito obrigada pela confiança e apoio, Vera. Sempre aqui para ajudar!

Beoordeeld met 5 van de 5 sterren

Winsurance is Exceptional

Our experience with Winsurance was superb. We worked with Helena through the process of getting traveler's and private health insurance. She was incredibly responsive and thoroughly explained everything for us.

Winsurance scheduled video calls with us to go over all of our options and made recommendations based on our family's needs. We even had an emergency that required a fast change to our policy during an important appointment. Helena performed a miracle in making the needed updates quickly.

We can't recommend Winsurance enough. You'll find people who are both kind and exceptional.

12 januari 2025
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for the trust, Steve! It's a pleasure to help!

Beoordeeld met 5 van de 5 sterren

Excellence Experience

Our experience with Winsurance could not have been better. They are prompt, helpful, courteous, and very knowledgeable. We look forward to continuing to work with them moving forward.

7 augustus 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for your trust!

Beoordeeld met 5 van de 5 sterren

Highly recommend

The detailed outline of steps and top notch customer service was extremely impressive. Navigating insurance can be extremely difficult and the Winsurance team made this process much more bearable. Thank you Winsurance!

13 november 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for your review Phillip.

Beoordeeld met 5 van de 5 sterren

Sandra costa

Estava numa situação difícil às 23h de dia 25 de outubro. Tinha sido abordado pela policia e não tinha o seguro atualizado. Para além da multa, ficaria impedido de circular com o carro enquanto não pagasse o seguro. Á noite, com a minha filha , não poderíamos regressar a casa. Então lembrei me de ligar á Sandra Costa. Está vossa colaboradora, em casa e fora do seu horário de trabalho (eram 23 horas), de uma forma generosa e muito eficiente consegui me resolver um problema grande. De facto , as empresas são as pessoas, está colaboradora ficou no meu coração.

25 oktober 2024
Review zonder uitnodiging
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Antwoord van Winsurance

Muito obrigada, Sandra. O que nos move são as pessoas!

Beoordeeld met 5 van de 5 sterren

Great team at Winsurance

Great team at Winsurance! Highly recommended for insurance for international residents of Portugal.

22 oktober 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

Winsurance provides consistently excellent service

Consistently excellent service from Helena, Camila and Nuno. They are fast and always answer all my questions about home owner's insurance and car insurance. I trust that I am in good hands with these professionals and experts.

21 oktober 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much Kristina.

Beoordeeld met 5 van de 5 sterren

Excellent service

Winsurance has helped me with my health coverage and flat insurance, and in both cases they've provided an excellent service. Thanks especially to Helena, Carlota and Nuno. I highly recommend them.

14 oktober 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much, Jane.

Beoordeeld met 5 van de 5 sterren

I had a great experience working with Winsurance!

I had a great experience working with Winsurance on setting up my health insurance with the MGEN Ideal plan. The team, especially Carlota, Camila, and Helena, were incredibly helpful and responsive throughout the process. They provided detailed information, promptly answered all my questions, and guided me step by step to ensure I understood everything clearly. The whole process was seamless, and their customer service made a potentially stressful decision straightforward and easy. Highly recommend Winsurance for anyone looking for a smooth and supportive insurance setup!

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent insurance service and in english.

Camila was a great help in getting motorbike insurance sorted. Received prompt replies to questions and all in english. Already used Winsurance for private health insurance and would easily use again for any other insurance requirements.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

Great experience!
Helena at Winsurance was quick to reply to all my questions, supplied me with complete information and excellent explanations. She has made this process as easy as possible.

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Winsurance go the extra mile…

The folks at Winsurance go the extra mile. Not only do they go out of their way to help you understand the policies they are recommending, but even once the policy is in place they make themselves available for further questions. For example in obtaining health insurance, we were able to set up a video call and step us through how to use the services we've paid for. Highly recommend Winsurance.

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Class Experience

This is my second five-star experience with Winsurance. A little over a year ago, Cristina C. held my hand and helped me through my first Portuguese auto insurance policy. This time, it was homeowners insurance. Camila B. guided me through every step of the process with a product that was within my budget and made sure that I understood everything before committing to anything. Her level of Customer Service is world class as well as the depth of her product knowledge. I can't recommend Camila and Winsurance highly enough!

13 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Making the process easier ...

We found Winsurance to be a wonderful resource in our journey to living in Portugal. With so much to do and so much to think about in the immigration process, it was invaluable to find a partner to simplify the process and provide reliable advice. Most notable was the always pleasant and responsive assistance of Helena. Communication was prompt, clear, and patient … in easy to understand English. Winsurance earned our trust and our thanks. I highly recommend.

6 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EXCELLENT PROFESSIONALS & CARING TEAM

We have lived in Portugal for 3 years as English speakers. The Winsurance team have assisted us ENORMOUSLY. They have truly gone above and beyond what one expects from an insurance broker. From back claims for medical procedures, to debit order confusions, to emergency medical procedures - they have stood by us & given us not only excellent advice: including screenshots of every single step required to operate the MGEN app, but emotional support when there were tough medical situations to handle. And all of this IN English. Cannot recommend this company enough. Truly outstanding.

9 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful, Friendly and Trustworthy

Our lawyer recommended Winsurance as an expert insurance provider in Portugal, and they were correct! We have had a great experience. Helena goes above and beyond. She welcomes questions or needs in a consistently warm and professional manner, and she helped us find the perfect insurance for our situation. We are happy we chose to work with Winsurance and definitely recommend.

12 augustus 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much!

Beoordeeld met 5 van de 5 sterren

Very helpful and responsive to all of…

Very helpful and responsive to all of our questions. The process was made easy from start to finish. We would highly recommend using Winsurance.

1 augustus 2024
Review zonder uitnodiging
Logo Winsurance

Antwoord van Winsurance

Thank you so much for your review, Kevin!

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