Awful experience. Ordered a watch for my daughter's birthday in August. It was supposed to arrive in 3-5 days. Its the end of September now, it's missed her birthday and i've still not received it. Cu... Toon meer
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Lees wat reviewers zeggen
Delayed delivery, delayed approval of return, delayed refund and now failed refund! It's been 27 business days since they confirmed receipt of my returned item on 05/01/26. First refund issued 29/01/2... Toon meer
I recently gave these a one star review. And since then the customer service has been brilliant. I have now received my refund and appreciate they have had a hard time with returns due to the pandemi... Toon meer
I bought one of the waterproof backpack in April, this arrived on time and looked as great as expected, but the zipper broke just after 2 weeks of use, needless to say I was not pleased. I was offered... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are committed to make you active. Wolph is the new home for outdoor, travel and sporting goods. Everything you need for optimal performance and enjoyment of the outdoors; backpacks, eyewear, helmets and more.
Contactgegevens
86-90 Paul Street, EC2A 4NE, London, Verenigd Koninkrijk
- +44845 564 3599
- contact@wolph.co.uk
- wolph.co.uk
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Shipping goods from China but they don’t tell you that
They don’t tell you anywhere that they ship their products from China. Still waiting from my delivery its been more than two weeks and the item hasn’t left China. They claim to ship within 48h and arrive in the UK within 7 days. Shady company with a nice website. I will never use again.
They seemed like a good company with a…
They seem like a good company with a Nice website But be warned You will ONLY find out if The item is in stock is 3 Days or more after You bought it...... You can't make this stuff up. The only reason this is not a one-star review is that they said I can get a refund or a replacement. but due to how it's phrased it seemed I have to do it myself and I bought it without an account for the website, and they didn't say how. (They shipped a similar item but its taking 2x the shipping time they said already so i only bumped the review to 3 stars)
Decent products!
Decent products and delivery experience was smooth
I recently gave these a one star…
I recently gave these a one star review. And since then the customer service has been brilliant. I have now received my refund and appreciate they have had a hard time with returns due to the pandemic.
Apart from the watch being faulty and the wait for the refund I can’t say anything else bad about the company they offered a replacement too which I declined.
AVOID AT ALL COST!!
Purchased a bag from Wolph for christmas. Bag was of an acceptable standard however not what I expected so I decided to return it (at my own cost). Unfortunately that was over two months ago and they now ignore my emails and haven't given me a refund. AVOID AT ALL COST!!
STILL waiting for my order that I…
STILL waiting for my order that I placed back in November for a gift for Christmas! Absolute joke of a company & not heard anything! I want my money back. DO NOT ORDER
Purchased a kids GPS watch 17th…
Purchased a kids GPS watch 17th november, didn't arrive until 7th December. Watch is not great quality won't connect to any phone, the GPS is in Chinese along with stickers on the box. Can get better quality watches for the same price or cheaper. Have emailed twice an also Facebook and still no response to arrange a return
Not a very good experience with this…
Not a very good experience with this company. Took way too long for product to arrive.
My fabulous bike pedals…
I bought a set of home exercise pedals and couldn't have been happier. They took quite a while to get to me, but, as this was in the middle of lockdown I completely understand. I contacted the company, who reassured me that they were on their way and would be with me in 2 days. My order arrived the next day and are perfect. They are a fabulous idea and are excellent for anybody suffering, as i do, with a slipped disk, or anyone with arthritis. There are so many good reasons for using them and the companies aftercare is fantastic. I contacted them about a problem (which turned out not to be a problem) and they were so helpful and understanding. I have recommended this product to people, 2 of whom have bought one and are overjoyed with it. I will also recommend the company itself, to buy exercise products from, as their attitude is wonderful.
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