Woodstock Home & Garden Reviews 

292
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The furniture is amazing. Great quality. Guys who delivered it were very helpful and put the table together in no time. Would have given 5stars but there communication is dreadful. Emails, text m... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought our dining room table and chairs from Woodstock at the Hylands flower show. VAS the seller was extremely professional and put no pressure on us to buy as the quality of the product sold... Toon meer

Beoordeeld met 5 van de 5 sterren

We purchased our table and chairs at a build show, we were just starting our new build and wouldn’t be ready for delivery for quite some time, Woodstock were happy to keep our items until they were ne... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not trust!! We purchased chairs at a show in March earlier this year, with promise of delivery in May, multiple chase up calls and emails we finally received chairs in September. One chair has brok... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

Quality bespoke indoor and outdoor furniture.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

292 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(292)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Lovely Furniture, Poor communiction

The furniture is lovely. The communication was not very good, one email giving a date asking for confirmation someone would be home, which was done, and then nothing more. An email or text of confirmation on the day would have been good. The driver arrived within his timeslot but appeared to be very rushed. Only one person arrived and had to unload and assemble alone. Very heavy furniture and not easily done alone and under immense time pressure.

12 september 2024
Beoordeeld met 2 van de 5 sterren

Bought the table at Hampton court show…

Bought the table at Hampton court show and was told it should be delivered in next couple days and be emailed with the details and the delivery team would assemble the table. Had to chase to find out when deliver, which was 3 weeks later. The table was delivered later the booking time slot and i had to assemble the table. Table looks good

11 september 2024
Beoordeeld met 1 van de 5 sterren

No communication. No updates.

Wish I had read the reviews on here.
We ordered early April and were told 6-8 weeks delivery. Bulk of delivery came after about 12 weeks. Wrong colour chairs delivered, company did agree to change, though delivery is such a nightmare we decided to keep the ones we had.. Took over 5 months to get our order in full. This in itself wasn't an issue, the problem was lack of communication from company once they have your money.
I rang approx 20 times and sent numerous emails. No response. Nice products but would not order from this company again.

13 september 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great product,Poor after sales service,

great product, after sales service is a little poor compared to what we are used to in this modern age, order placed 2 weeks before they made contact with me, that was after i chased for a delivery date,

great guy that assembled the table vey helpful,

part of the table was missing a note was made on the delivery sheet parts missing, i guess i will have to wait another 2 weeks to hear from the company to contact me about the missing parts,

2 september 2024
Beoordeeld met 5 van de 5 sterren

Beautiful table

Beautiful table, just what I had been searching for! Solid wood with easy extending mechanism. Everyone was a delight to deal with from the purchase to the delivery

29 augustus 2024
Beoordeeld met 5 van de 5 sterren

Very satisfied customer

Found a dining table while at the Ideal Home Show, salesman very helpful so also ordered sideboard. Was promised delivery for August and true to there word it is happening. We added another piece to our order which the company honoured the show price. Would recommend this company to anyone who were looking for a piece of oak furniture

21 augustus 2024
Beoordeeld met 5 van de 5 sterren

Fantastic experience with Vas

Fantastic experience with Vas from start to finish - really took time to understand what we wanted, showed us various options with no hard sell, great price and prompt / efficient delivery set up of our new dining table. And we’re delighted with the table itself … exactly what we were looking for

14 augustus 2024
Beoordeeld met 1 van de 5 sterren

Ordered 6 chairs on June 30 still no delivery

Ordered 6 chairs on June 30 at a show at Sandown Park with delivery in 3 weeks but 2 months later no chairs! Almost impossible to get through to them on the phone and when I have was told items in stock and you will get a delivery date by a return call but nothing transpires and no reply to 2 messages asking to clear up the confusion. I have told Barclaycard to put a stop on the payment and now doubt what may be delivered despite the plaudits from others.

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren
Logo Woodstock Home & Garden

Antwoord van Woodstock Home & Garden

Delivery was booked, confirmed and attempted on 21st August but no one was in for the delivery team. A note was left. Delivery has already been rebooked for next week.

Beoordeeld met 2 van de 5 sterren

Poor Quality goods recieved

Delivery on time and very happy with new table BUT chair seats damaged, unwanted random floor protective 'buttons' on one leg of 2 chairs, sign of knocks and wear to chair legs.
Emails and written letter, with photos of damage have been ignored. Unhappy with poor communication and complete lack of aftercare for substandard purchase.

29 juli 2024
Beoordeeld met 5 van de 5 sterren

Amazing!

They were running late but they went over and beyond keeping me informed and when they arrived they set the table and chairs up outside in the dark!

15 augustus 2024
Beoordeeld met 5 van de 5 sterren

Garden sofa chairs and table set

We bought a garden furniture set from them at the RHS Tatton Park.
Vas is very friendly and helpful.
The furniture is lovely and practical, no need to cover up in the rain and dries so quickly.
Good communication and delivered in just over a week

31 juli 2024
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service - delivery guys very professional - table and bar look fantastic - they have both really enhanced our outdoor patio area.

Many thanks guys 👍

29 juli 2024

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